Salesforce Marketing Cloud Account Engagement vs Robly

RATING:

4.1

(642)

Salesforce Marketing Cloud Account Engagement has 642 reviews and a rating of 4.13 / 5 stars vs Robly which has 412 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (642)
4.6 (412)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 27, 2024
December 11, 2023
Pros/Cons
  • Pros

  • Great email marketing, good for large scale drip campaigns. Very user friendly and has a huge range of customizable features.
  • I love its integrations with Salesforce, the ability to access from the Salesforce interface, and the ease of use.
  • Cons

  • That and they fact that the reporting and features in many ways have no flexibility make this software very frustrating for us.
  • There are even character limits on how much you can enter in one argument field.
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  • Pros

  • Robly allows to create quite easily marketing campaigns and to perform A/B testing. The analytics related to the campaigns are quite good.
  • As we have said the software is very easy to use, it has a good design when it comes to creating emails, you can select a list of people to whom you want to send the mail and that makes it better.
  • Cons

  • Sometimes I have not been able to communicate and I am deserved the doubts. Another point is that Robly's logo conveys a childish message.
  • Not a fault of this software, but changes to Facebook API has caused the auto-facebook posting to be completely useless.
Read all user reviews
Pricing Range
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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos