PoliteMail 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews

Overview

PoliteMail

4.2

(16)

Pricing

Starting at $100.00 per year

About PoliteMail

PoliteMail is a cloud-based and on-premise internal communication solution, which assists midsize to large organizations with email management and distribution. Key features include responsive designs, custom branding, feedback collection, receiver list management and analytics.

The application comes with a builder tool, which enables managers to create, customize and save email templates as per company guidelines. It enables users to generate mailing lists with a segmented group of employees and send targeted emails. Sales and marketing teams can use the solution to track open and click-through rates of emails and measure employee engagement in the process.

PoliteMail integrates with third-party applications such as Microsoft Outlook/Exchange and Office 365. Support is provided via phone, email, chat and documentation and pricing is available on request.

PoliteMail Screenshots

PoliteMail Pricing and Plans

Starting price: $100.00 per year

Free Trial

Free Version

Basic

$100.00

per year

No plan information available

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PoliteMail Features

Popular features found in Email Marketing
A/B Testing
Autoresponders
Campaign Analytics
Campaign Scheduling
CAN-SPAM Compliance
Contact Management
Customer Segmentation
Email Tracking
Event Triggered Actions
Subscriber Management
WYSIWYG Editor
More features of PoliteMail
Activity/News Feed
Alerts/Notifications
API
Audience Targeting
Campaign Management
Click Tracking
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Templates
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Templates
Engagement Tracking
List Management
Location Tracking
Mailing List Management
Mobile Optimization
Newsletter Management
Reporting/Analytics
Reporting & Statistics
Scheduling
Screen Sharing
Survey/Poll Management
Surveys & Feedback
Team Management
Template Management

PoliteMail Integrations

Microsoft Outlook

Microsoft 365

PoliteMail User Reviews

Overall Rating

4.2

Ratings Breakdown

56%

19%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.6

Functionality

4.4

Abid S.

Verified reviewer

Banking

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed October 2021

One of the Best Internet Email Marketing software

My overall experience is very amazing and i am using this software for almost 2 years and it always provides me great insights for Microsoft outlook

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

PoliteMail Adds excellent features into Microsoft outlook which helps user to effectively manage and improve their email communications. It provides excellent analysis and insights to Microsoft outlook and exchange user. Some of the amazing features includes customer surveys, screen sharing, team management and moblie optimized emails.

Cons:

The only thing which requires improvement that sometime it slow down the Microsoft outlook apart from that everything is perfectly design in this incredible software.

TE S.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 2 years

Reviewed July 2020

Made Our Lives Easier

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Politemail made our lives easier as business communicators since we can build and save templates, personalize emails, and schedule send communications, which Outlook doesn't have the functionality for. We also really like that we get analytics now, so we can assess the engagement levels of our audience. The PM team also responds promptly whenever we need support, which is great!

Cons:

Like any other software, we're experiencing a few glitches. Like for example, I like preparing my emails drafts I day before I'm supposed to communicate them. Whenever I make edits to the drafts the next day and I schedule send them to go out later on the day, they don't send out even though I put all recipients and I see it on the queue. The greeting field as well sometimes doesn't pull the name of the recipient. I'll reach out to the PM team regarding those issues.

Jennifer L.

Verified reviewer

Used weekly for more than 2 years

Review source

Reviewed February 2018

PoliteMail is an easy way to get some email metrics

An understanding of what topics were most valued by the newsletter readers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

PoliteMail is embedded in Outlook as an add-on. This makes it easy to use. Separate email sends can be aggregated into a campaign which helps to better understand metrics over time for a particular audience. Multiple user licenses are well priced and allow for many seats.

Cons:

Sometime PoliteMail slows down my Outlook for over a minute per action. This is esily resolved by stopping and starting the add-on but it is frustrating.

Alexandra B.

Verified reviewer

Pharmaceuticals

10000+ employees

Used weekly for more than 2 years

Reviewed November 2020

If you're sending communications, you need data insights from PoliteMail

As a communicator, PoliteMail is a valuable tool in my toolbox. Data is just as important in our field as any other. We need to understand it and turn it into action.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

PoliteMail is very user-friendly. Beyond that, and more importantly, it provides rich data that highlights how well your communication performed. As communicators or marketers, we spend a great deal of time on our messaging. The effort shouldn't stop there. We need to understand how our audience is engaging with our communication. Are they opening it? Reading it? Skimming it? Clicking links? Etc. As you measure and monitor, you can make any adjustments to ensure your communication reaches its goals.

Cons:

There were some bumps in the road as we worked to integrate and create dynamic lists.

Megan F.

Verified reviewer

Health, Wellness and Fitness

10000+ employees

Used daily for less than 12 months

Review source

Reviewed March 2019

Like no product we've seen on the market

This product has been a game changer in our communications value provided to the organizations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When we use PoliteMail, the end user cannot see the difference in our previous untracked emails and now tracked/measured emails. That is the true beauty of the product, it works within our Outlook system to give us valuable metrics that help us understand our email communication and audience habits. We can now report metrics on our communications that we've NEVER been able to report before.

Cons:

The templates are clunky to use and takes some real practice to feel comfortable with it. Hoping this improves in the future. However, the support team is quick to help us on the issues.

Verified

Reviewer

Hospital & Health Care

10000+ employees

Used weekly for less than 12 months

Review source

Reviewed March 2019

Great product

The ability to provide statistics on how employees are engaging with our internal communications has been critically important for our corporate communications. It allows us to demonstrate the effectiveness of our effort and make informed decisions.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Having PoliteMail was a gamechanger for us. The ability to have statistics on our internal communications allows us to demonstrate to our leadership the effectiveness of our communications. It also allows to provide data in support of our recommendations for making changes.

Cons:

Within our internal environment, Outlook can get finicky with how it interacts with PoliteMail. Of the five users, three of them experience challenges with getting the sends to actually work. Usually a simple reboot was enough to resolve the issue.

Gamze K.

Verified reviewer

Pharmaceuticals

10000+ employees

Used weekly for less than 2 years

Reviewed July 2020

Easy to use

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Very easy to create templates and modify them. I am very pleased with customer support. They are very helpful and fast to solve my problems.

Cons:

Rarely images don't load or it takes time. When I forward the newsletter, alignment of the text and images slightly changes on mobile. I can't see the GIFs, also on Pre-flight. As I am in Europe, Pacific time can be challenging when I have a problem or question.

Jonathon W.

Verified reviewer

Legal Services

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed March 2019

Easy to use tool with clear metrics

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Easy to digest metrics. Sharable templates.

Cons:

Easier onboarding tools for newly added account users needed. Slow response for technical issues. Template set-up can be tricky. More options to slice the data with-in the tool. PLEASE workout some process to not include Preview messages in the overall metrics.

Roland S.

Verified reviewer

Retail

501-1000 employees

Used monthly for more than 2 years

Reviewed January 2021

Best Platform with Great support team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the most appreciated option is that you can easily import HTML template into Outlook. Send bulk email via our mail server or Politemail system. Im still using the outdated version of it and still working like a charm. The support team is outstanding and ready to login remotely and support you as soon as you submit your help ticket.

Cons:

One of the missing features is being able to export all the campaign result in an editable format into pdf.

Verified

Reviewer

Financial Services

10000+ employees

Used weekly for less than 6 months

Reviewed June 2020

User friendly