--- title: "Recapture Software Reviews, Demo & Pricing - 2026" description: "Review of Recapture Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/email-marketing/recapture-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / Recapture Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/email-marketing/recapture-profile/reviews/) # Recapture Review From $29/month Free version Free trial 1 plan Wondering if Recapture is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Recapture 4.7 [(10)](https://www.softwareadvice.com/email-marketing/recapture-profile/reviews/) Pricing Starting at $29.00 usage based per month ### About Recapture Recapture is a cloud-based email marketing solution that helps eCommerce businesses. It's built on Magento, Shopify, WooCommerce or Easy Digital Downloads and helps manage abandoned cart issues with audience segmentation and email targeting. Its key features include drag and drop email builder, cart recovery and analytics. The application comes with an email collector popup functionality that allows marketers to create responsive templates, capture addresses and generate reports. The solution allows users to evaluate the abandoned cart rate and revenue collected during a defined time interval. With its live feed module, team members can view a listing of active and potential customers along with ROI gained. Recapture integrates with third-party platforms such as MailChimp and Zapier. With its one-click regeneration feature, executives can connect with customers, send personalized emails and initiate checkout process in a single session. The solution is available on a monthly subscription and support is provided via email. Wondering if Recapture is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## Recapture User Interface ## Popular Recapture Alternatives Main Product Recapture 4.7 [(10)](https://www.softwareadvice.com/email-marketing/recapture-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.80Value for money - 4.78Customer support - 4.60Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) 4.6 [(3419)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.31Value for money - 4.37Customer support - 4.31Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Omnisend](https://www.softwareadvice.com/marketing/omnisend-profile/) 4.7 [(836)](https://www.softwareadvice.com/marketing/omnisend-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.50Value for money - 4.65Customer support - 4.50Functionality Pricing Starting at $16.00 per month Get Price Alternative Product [TargetBay](https://www.softwareadvice.com/email-marketing/targetbay-profile/) 4.9 [(77)](https://www.softwareadvice.com/email-marketing/targetbay-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.83Value for money - 4.97Customer support - 4.87Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Framework360](https://www.softwareadvice.com/survey/framework360-profile/) 4.9 [(15)](https://www.softwareadvice.com/survey/framework360-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.87Value for money - 5.0Customer support - 4.93Functionality Pricing Starting at €29.00 per month Get Price Alternative Product [Marketing 360](https://www.softwareadvice.com/marketing/marketing-360-profile/) 4.5 [(1150)](https://www.softwareadvice.com/marketing/marketing-360-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.30Value for money - 4.56Customer support - 4.42Functionality Pricing Available upon request Get Price ## Recapture Pricing and Plans Starting price: $29.00 per month Free Trial Free Version Basic $29.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Recapture Features - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of Recapture Abandoned Cart Saver API Campaign Management Click Tracking Customizable Branding Customizable Reports Customizable Templates Data Import/Export Discount Management Drag & Drop Drip Campaigns Dynamic Content eCommerce Management Email Campaign Management Email Marketing Email Templates Engagement Tracking List Management Mobile Access Mobile Commerce Mobile Optimization Multi-Channel Marketing Multi-Currency Multi-Language Multi-Store Promotions Management Real-Time Analytics Real-Time Data Reporting/Analytics Reporting & Statistics Reviews Management Shopping Cart Template Management Templates Third-Party Integrations ## Recapture Integrations Zapier Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review Easy Digital Downloads Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Cratejoy Integration rated undefined from -1 review See all 10 integrations ## Recapture User Reviews ## Recapture customer ratings - Overall rating: 4.7/5 - Total reviews: 10 ### Rating distribution - 5 stars: 8 reviews (80%) - 4 stars: 1 reviews (10%) - 3 stars: 1 reviews (10%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.8/5 - Customer support: 4.8/5 - Functionality: 4.6/5 --- ### Fast and easy to set up. Works better than others I tried. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered First, I got a 10% boost in revenue the first month. Second, I didn't have to waste time doing a lot of complicated setup to get it working. Basically, it just works in the background and adds to my monthly sales because it brings people back to the site to finish their orders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros First of all, I LOVED how easy it was to set up and use. I've used similar tools before but they took a lot of fine tuning and setup. Recapture was so much easier. Second, I saw a 10% boost in revenue the first month. Third, the live cart feed is awesome. I know it's not good for my productivity to be watching it, but I do it anyway when I want to see in realtime what's going on. Sometimes, it gives me ideas of what to change or when I might want to make a special offer to someone. Fourth, pricing is based on emails sent. (note that this is also a con because it makes pricing confusing) #### Cons The pricing was a little confusing at first. It's a little hard to know in advance how the number of emails sent map back to recovered revenue, which indicates how much you pay for the product. There are ranges of recovered revenue on their pricing page for guidance but until you start using the software, it's still a bit fuzzy because every store is going to have different average order sizes. That said, you can get started for free and it's cheaper & better than most of the alternatives that I tried. --- ### Recapture made our transition on to its platform easy from our previous ESP platform DotDigital - Overall rating: 5/5 - Reviewer: Wynton H. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Great Features, Reliability, Price and Tech Support #### Cons As of April 2022, we have no complaints on Recapture. They've met our needs even when they didn't have the features at the moment. #### Reasons for choosing Recapture • Features: Recapture has robust features that can compete with the best of them. Just to note a couple, we use the abandoned cart system and the broadcasting system. It features a drag and drop editor that’s easy to use and simple to set up with advanced templates. Recapture also features one of the best reporting dashboards that can show your results at first glance with options to dive deeper into your results. • Reliability: With previous systems, especially DotDigital, we found the abandoned cart emails were unreliable as they did not always seem to send. We invested countless person hours trying to improve the reliability to no avail, and instead DotDigital tried to sell us additional consulting services. With Recapture, we’ve never had a problem with our abandoned carts as they consistently send according to the rules that we’ve set up. • Price: The Pricing by far has been the most reasonable from any platform we’ve dealt with. Recapture was 35% cheaper than what we were paying DotDigital. And the pricing was very transparent, whereas DotDigital always seemed to have a number of “gothcha’s” be it storage limits, contact counts, and send limits. And when we renegotiated our contract (at a higher rate) to solve the storage limit issue, they snuck in a change so that we then had to worry about exceeding send limits. It was a constant game of whack a mole where they were trying to catch us in some way to charge additional fees. Recapture, on the other hand, provide #### Reasons for switching to Recapture With previous systems, especially DotDigital, we found the abandoned cart emails were unreliable as they did not always seem to send. We invested countless person hours trying to improve the reliability to no avail, and instead DotDigital tried to sell us additional consulting services. With Recapture, we’ve never had a problem with our abandoned carts as they consistently send according to the rules that we’ve set up. #### Vendor response Thanks for your kind words, Wynton! Glad you're enjoying our service. Let me know how else we can help! Replied June 2022 --- ### Recover Revenue! - Overall rating: 3/5 - Reviewer: Dave K. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, very usable and easy to set up and install, especially the settings around when and how frequent emails are sent. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Good tool linked to Shopify for the recovery of abandoned cart items and ensuring emails are sent as reminders. This app helps you recover customer revenue through abandoned cart emails and review reminders. #### Cons Only works with Shopify. Would be good if it was available to more eCommerce tools as needed to set up a Shopify account to operate. #### Vendor response Hi Dave, Sorry you didn't have a perfect experience with Recapture here! I'm not sure what gave you the impression that we are only supported on Shopify, but that isn't correct. We currently support Shopify, Magento, BigCommerce, WooCommerce, Easy Digital Downloads, Restrict Content Pro and Paid Memberships Pro. We've supported most of these since 2019, BigCommerce being the most recently added. Hope you come back to give us another try! Best, -Dave Founder, Recapture.io Replied April 2022 --- ### Best Magento 2 Extension for Email Marketing and Abandoned Carts - Overall rating: 5/5 - Reviewer: Ali A. - Verified reviewer: Yes - Industry: Furniture - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered I've tried so many magento 2 extensions for abandoned carts, for scheduling emails, and for sending emails based on order events, and I can say that Recapture has saved me a lot of time, headache, and money to cover all my use cases under one platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. Easy to integrate: Recapture was very easy to integrate with our Magento 2 store. There was no complicated technical setup required.2. Easily Captures leads3. Schedules and triggers emails for any Magento order event5. Platform is very intuitive and easy to use.6. Easy to set up email campaigns: Recapture is easy to set up email campaigns. I can create and design emails easily and intuitively.7. Great customer support: The customer support team is responsive and helpful.8. Good pricing policy. #### Cons RTL support needs improvement in emails designerMagento order id is missing for successfully recaptured carts in the analytics and the exported report. #### Vendor response Thanks for your kind words, Ali! Glad to hear you had a great experience with us. Appreciate the review! Replied July 2023 --- ### The Best Abandoned Cart Platform We Have Used. - Overall rating: 5/5 - Reviewer: Hanwey S. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered automated cart abandonment software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The live cart view gives you a good visual overview of your shopping cart in real time. This helps our Order Processing team prepare for incoming orders. The ability to provide custom messaging to the abandon cart email is great when we want to provide higher/lower discount incentives based on order value. Very easy to read analytics on the dashboard gives you a good idea of best sellers and your campaign success. Lastly, and most importantly, customer support is top notch. Quick responses to queries, quick resolution to cases and an open ear to new suggestions. We have been with recapture for a few years and will continue to work with them. #### Cons The mobile site was lacking in functionality but has been resolved. Would also like to see integration into CRM platforms. --- ### They set the gold standard for Support - Overall rating: 5/5 - Reviewer: Ty A. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered There are a lot of options for abandoned carts but if your looking for support look, no further. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use Support is unmatched Willingness to improve their software from suggestions. #### Cons None so far. I wish they offered more services. --- ### Does just what it says, and just what it should - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered easy to use, high ROI, and great support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Loved how easy it is to create and manage the emails. Great UI/UX, so intuitive, drag-and-drop editor made it really simple #### Cons Nothing...it's great! We integrated this into our site in just a matter of minutes, pushed the update and almost immediately started seeing response from our potential customers. Great ecommerce solution. --- ### A perfect tool for abandoned carts + superb customer service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Recapture is an easy to use tool to help capture more sales for our e-commerce customer. The site allows you to easily customize/design emails and CTAs. The analytics are very helpful and helped us realize how big of an abandoned cart problem we had. The customer service is always very responsive and helpful. 5 stars all around! #### Cons There are no cons to Recapture—I'm that impressed! --- ### Love this plugin! - Overall rating: 5/5 - Reviewer: Kyla S. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered We get a lot of sales from it, easy to use and like the email format.! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to install and a team was beyond excellent at being super responsive and helping me with the set-up process and answering all my questions. #### Cons Nothing- its great. --- ### Review - Overall rating: 4/5 - Reviewer: Alex V. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered We're happy with other abandoned carts tools we've tried. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's easy to use and implement, ant the most important, it works #### Cons The reports, are not as customizable as they should be. The calculation of the revenue counts all the convertions not only the ones are assisted by recapture. --- Showing 1 - 10 of 10 Reviews [See All Reviews](https://www.softwareadvice.com/email-marketing/recapture-profile/reviews/) ## Other Top Recommended Email Marketing Software [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6254) Recently recommended **10** times [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) **4.6** (33) Recently recommended **8** times [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **4** times [SalesAndMarketing.ai](https://www.softwareadvice.com/product/529885-SalesAndMarketing-ai/) **0.0** (0) Recently recommended **1** times Stuck Between Options? 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