About SALESmanago

SALESmanago is a cloud-based marketing automation solution for small, midsize and large businesses. It caters to various industries including e-commerce, retail, hotels, guest houses, finance, banking, manufacturing, law firms, bookshop, travel agencies and more. Primary features include lead generation, sales management, email marketing, drag and drop designer, mobile marketing, campaign management, event management and predictive marketing.

Other features include digital body language monitoring, video body language monitoring, contact management, social media marketing, ad remarketing, user accounts management and dashboards. It offers integration with Facebook, Magento, Microsoft Dynamics, Salesforce, SAP Business One, SugarCRM, WooCommerce and Zoho.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

140 Reviews of SALESmanago

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(98)

98

4 stars

(25)

25

3 stars

(13)

13

2 stars

(3)

3

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 140 results

December 2018

Marek from ARC Rynek i Opinia

Verified Reviewer

Company Size: 11-50 employees

Industry: Market Research

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Amazing platform for online marketing for my company

Pros

I have been using Sales Manago for 12m now and I am amazed by the overall performance of the product. We use Sales Manago at different stages of building customer value: first, the platform helps managing users that we attracted to our website so that we can properly track their future online behaviour. We also use SM package for preparing and distribution of our mailings. Sales Manago provides also specific solutions for mobile marketing or web push notifications as well as it enables us to build quite complex scenarios to stay in touch with customers who express interest in our product but did not buy them yet. A variety of Sales Manago functionalities is combined with helpful and professional staff that we contact quite frequently. We have regular calls with support team and together we go step by step through the current goals we want to achieve using marketing automation. Another great thing is that we receive help from SM side also when it comes to our integration with other software providers. Consequently, we are sure that we use the platform to the maximum of our capabilities. I am proud of the fact that a few months ago I recommended Sales Manago to be our marketing automation software and went through the implementation of the system to our company - it is one of the best business decisions I have ever made:)

Cons

nothing substantial so far - we simply contact each other when there is anything that we don't know etc and we get quick response from the team

February 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Marketing software that works for us

Finding a marketing automation solution built and hosted in EU, complient with GDPR, was a challenge resolved by SalesManago. We also had the issue of lack of people and lack of knowledge. Salesmanago's people rock! Without them, we'd have never been able to jumpstart and implement. Another issue that probably many existing companies have is that integration with other systems, software, is key. Via the Salesmanago API and existing integrations we overcame this hurdle very well. The major benefit is that we're realising is that we stay competitive with our business, that we keep generating more qualified leads and prospects.

Pros

Their service and support people that really are always doing their best to help us. We're a small team with limited resources and knowledge. Thanks to the knowledge they share with hands-on support as if they're part of our team, we successfully jumpstarted marketing automation in only a few weeks. Also in the months after starting up, we learned how to use more features and we have increased our results. SalesManago as platform/product we like most because it's working good, it's really easy to use after a few months, it allows for fast action, it provides real-time insights and data visibility. The marketing automation: website and e-commerce integration, lead generation via multiple ways and personalised communication flows that can be very well automated and that provide conversion data, are very well developed.

Cons

Their built in CRM still can and should be developed up to par with alternative CRM solutions and should be a lot more functional.

Reasons for Choosing SALESmanago

Made, built, hosted and support inside EU, GDPR. Price for value.

June 2020

María Fernanda from Cinepolis Klic

Verified Reviewer

Company Size: 11-50 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2020

A tool for beginners and experts

It has helped me personalize communications not only with the user name but with more specific details, manage segmentation, discount code tracking more easily; dynamic templates that are very helpful when sending custom options to users.

Pros

Salesmanago is very easy to use, it is an intuitive tool Lately, I've been using the HTML template and it has saved me time creating campaigns. Segmentation is very easy to manage as is the interpretation of reports. I frequently send gift codes and one of the benefits is that they can be tracked. The customer service is very good, they are always ready to help you achieve your daily goals.

Cons

One of the processes that has been more difficult for me has been the connection between the APIs and the platform. Most of the problems I have had have been because doubts or emergencies have arisen that have taken time to resolve due to remote work, but in terms of use or advice, everything has always gone well.

April 2017

Dennis from DAK Consulting

Company Size: 11-50 employees

Industry: Management Consulting

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

4.0

April 2017

Not giving us what we need

Implementation went ok, features are ok but we are having problems with email formatting. That is really important to our marketing but they don't seem to be taking real action to resolve the problem. Also the web analytics are not working properly. Again we reported the issue but no resolution. I think they don't have enough technical support so having been a customer for a year we are actively looking for other options.

Pros

Comprehensive set of features and potentially a powerful marketing aid just needs better technical support.

Cons

Email formatting problems and slow technical response. The training material is not always easy to understand.

Response from Benhauer

Replied May 2017

Dear Mr. McCarthy, Thank you a lot for the shared review. I am extremely sorry to hear that you find our technical support as not satisfactory enough. My name is Anastasia Chaykina, I am an Education manager at SALESmanago. I did tried to contact you in November, 2016 asking for the review of the system and your work with the support team. Unfortunately, I haven't received any feedback from your side, which could prevent the occurred dissatisfaction. I will get in touch with you immediately and I hope, we will find a solution together. We have currently made major improvements in the educational materials as well as launched the free technical life-meetings for our clients. Just in case, I am leaving you my email address which is anastasia.chaykina@salesmanago.pl - feel free to contact me in case you need any support from my side. As promised, I will get back to you along with your project manager. Best regards, Anastasia Chaykina

May 2020

Monika from AmRest

Company Size: 10,000+ employees

Industry: Restaurants

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2020

Useful tool to manage communication with the customers

Salesmanago tool helps me on a daily basis to execute the communication plan.

Pros

Salesmanago panel is intuitive and easy to use. Drag&Drop Email designer is an useful tool to create good looking messages fast and without technical knowledge. Customer support is at the high level - Salesmanago consultants are available and always ready to help.

Cons

I am missing the personalization functionality of sending the unique coupons as QR codes .