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SendGrid vs Systeme.io

SendGrid vs Systeme.io

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Overall Rating
4.2 (746)
4.8 (2025)
Ease-of-Use
4.1 / 5
4.7 / 5
Value for Money
4 / 5
4.9 / 5
Customer Support
3.8 / 5
4.9 / 5
Functionality
4.1 / 5
4.7 / 5
Last Review Written
February 11, 2025
February 12, 2025
Pros/Cons
  • Pros

  • We’ve been using sendgrid for more than 6 months now for our clients and we’ve seen amazing results with it. We’ve seen a conversion lift of somewhere between 10-12% which is great.
  • Reliable, excellent delivery rates, clean API - I like 'em. Have used for years including Pre-Twilio acquisition, and still good service.
  • Sendgrid has an awesome service for email marketing and transactional emails. It works 100% of the time, the support is amazing and it even gives you a free plan that will serve most people.
  • Cons

  • The contact calculation is confusing. Difficult to delete contacts, Extremely bad customer service experience.
  • Sometimes things fail and can take a while to get to the bottom of, some of the reporting feels lack lustre and limited given the volume of emails we send.
  • As a utility integration that the rest of our software depends on, this is wholly unacceptable. Imagine your product, and imagine that 1% of emails your product sends just randomly fail.
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  • Pros

  • The face that systeme.io is a fraction of the cost of its competitors is a godsend. I truly LOVE this software.
  • I was looking for an all in one platform that wasn't expensive and I am so glad I found Systeme.io. The migration was super simple and the migration team was great.
  • The friendliness of the system and video tutorials guiding step by step in navigation in the entire system. The free migration feature and the customer service is just wonderful.
  • Cons

  • So, in addition to Systeme.io not working, contacts that were registered have disappeared and to make matters worse, they want to charge a monthly fee for this.
  • It's hard to define something I don't like as of now, but I did get a bit confused with the HTML settings, although that's most likely a user error since I'm still learning.
  • I missed a video-tutorial during the account setup. As a Kajabi power user, and proficient user in Clickfunnels I know my way around.
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Pricing Range
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$
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos