


Framing new messages



Supported Operating System(s):
Web browser (OS agnostic)About Sigstr
Sigstr is a cloud-based email marketing platform. It integrates with email clients and drives one-on-one engagement with personalized targets.
Sigstr’s features include smart targeting, account-level targeting, relationship intelligence, reporting and analytics. The solution offers services such as account-based marketing, event marketing, content marketing and sales. Sigstr Signature offers GIF support, multi-banner campaigns, enterprise workspace support and GDPR-compliant marketing.
Sigstr’s event marketing helps in driving registrations, event reminders, pre- and post-event promotions, industry targeting, persona targeting, countdown campaigns and geographic targeting. The platform's analytics provides insights related to campaig...
Framing new messages
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
August 2018
Jacob from Fonteva, Inc.
Company Size: 51-200 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2018
No-brainer for marketing engagement
We were able to standardize our email footers, as well as introduce campaigns into them seamlessly.
Pros
Intuitive system, easy to ramp up and immediately effective. We recently added the Salesforce integration to our account as well, and this has elevated our ability to target prospects and customers more effectively than ever. We have been using the Sigstr app for 2 years before we got the Salesforce integration app, and I was already very pleased with the results.
Cons
All the suggestions I have made to Sigstr for improving their system, they have responded to and we have seen their system get better and better. So there is nothing now I don't like about the software.
February 2021
Nathan from Periodic
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2021
Decent Option for Signature Management
Overall, support was very helpful, the signatures worked well and allowed me to update my campaigns as needed while dynamically updating the banner. We were happy with our experience.
Pros
Setting up the clickable banner with Sigstr is a great way to promote things for your organization and deploy it with your entire team. The signature builder has good options for design as well and also has good flexibility for using your own designs.
Cons
The thing I like least is that my users need to sign in and copy their own signatures. I would prefer a situation where I could install these on my G Suite account without every person needing to sign in and input information. Our organization had some trouble initially getting onboarded.
Reasons for Choosing Sigstr
Ultimately, Sigstr was the cheaper option for our young company. The feature set was enough to accomplish our needs with minimal friction.
June 2019
Reverie from Cohesity
Company Size: 1,001-5,000 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
2.0
June 2019
Good for smaller companies
Customer support is always helpful, but the amount of times I've had to get support involved (for what I consider I fairly simple tool), and the REASONS why I need to submit tickets, are quite ridiculous in my opinion. I've never had to rope in customer support on any other platform, in order to get the correct data to show on a dashboard/home screen, esp when it's the tool's OWN data they're collecting. I'd say Sigstr is great for small startup companies, but I wouldn't recommend for larger enterprise-level companies.
Pros
Ease of use in setting up email signature campaigns and assigning them to different groups in your organization.
Cons
The lack of analytics behind campaign results, and the inability to look at results based on specific time frames. Also a lot of WEIRD bugs in the platform. Ex: I've had to submit tickets to correct the overall results that appeared for each campaign. It was showing the same results (clicks, views, CTR) for EVERY campaign I had, which was obviously not correct. I've also seen inaccurate group assignments when I look at certain campaigns - it would say "assigned to 4 groups", but if I clicked into that campaign's settings it would then show the correct total and list of all the correct groups. Sigstr doesn't seem to work well at ALL with Outlook. It requires a lot of customer support and screenshares to get it to function properly. I'd prefer Sigstr either figure out a way to make it operate smoothly on Outlook, just as it does on gmail OR market the product as a gmail-ONLY platform.
August 2018
Jason from Fonteva, Inc.
Company Size: 51-200 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2018
Every Marketers Dream
Implementation was a breeze, the Sigstr team makes it super easy. BIG shout out to Zach Peach, he's been awesome to work with the past 2 years. I'd recommend Sigstr to any organization, the ways we leverage this tool for prospecting facing communications, customer facing communications, and internal communications only continues to grow.
Pros
As a marketer, one thing I always try to achieve is a consistent brand message and appearance across the entire organization. Sigstr makes email signatures the easiest part of achieving that goal. Not only does Sigstr allow us to control the signature appearance for staff, it allows us to dynamically push new banners out without requiring any action on the end user.
Cons
The headshot functionality also known as an "Avatar" is sold as "support package" despite it being a product feature. In order to get this functionality, you have to upgrade your support package..?
May 2018
Egan from DemandJump
Company Size: 11-50 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
Sigstr unlocks the full potential of a powerful, yet underutilized, marketing channel.
Pros
Sigstr is easy to use and it drives results. It's everything marketers could ever ask for from a martech solution. Their clean and friendly UI makes performing tasks within the software easy. Sigstr gives us more control over our brand by centralizing the formatting and delivery of email signatures across our whole company. ABM campaign functionality has been a major driver of engagement, especially with promoting top of funnel content to drive leads and increasing sales velocity with already engaged leads or opportunities.
Cons
The integration with Gmail is seamless. However, it can sometimes be a minor inconvenience chasing down people who use other email apps whenever we update a company signature. The good thing is that doesn't happen very often, and all the campaign banners (which are changed often) update no problem.