Smaily
About Smaily
Smaily Pricing
Unlimited sending for a monthly price - calculated based on database size. Sending is free for up to 2000 active contacts. Users can choose between monthly packages depending on the amount of active subscribers in their database or opt for a credit point based option where sending one email to one subscriber equals one credit point. Regardless of the price, users have access to all the features of the platform. Smaily is on average around 30% cheaper than bigger competitors. Check out the pricing options here https://smaily.com/pricing/
Starting price:
€4.20 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Smaily
1 - 5 of 39 Reviews
Anonymous
5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Modern and powerful e-mail tool
Great! Customer support is very strong. They are very open to discuss and find custom solutions to the specific problems your company is facing. Data connections are easily manageable and not prone to errors. I feel like data presentation could be a bit better but it's not important factor for me. You should have your data handled on your side and shouldn't rely on 3rd parties.
PROSEasy to use and customize. Features build-a-template tool for easy modifications. Reasonably well structured. Since using Smaily for over a year I haven't encountered any major problems with using the platform or sending e-mails through it.
CONSData that accompanies the campaigns could be more informative. Contact parameters view needs some love - say you have 20 parameters per contact: you can only have a couple in a "masterview" for overview. And you can't customize which ones are shown. This makes debugging a bit more difficult, but not a major hurdle.
Vendor Response
Thank you very much for the very positive review. We take all suggestions into account and try to improve our platform.
Replied October 2022
Ivar
Restaurants, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Best bang for a buck
We can send our weekly newsletters with it so we are satisfied.
PROSThe best thing about Smaily is that it's basically free to use. We use it for weekly company newsletters. The customer service is exceptionally fast and helpful!
CONSIt doesn't have AI content creation integrated in it. Nowadays AI gives so much more value to apps that if it's not present, it's a big minus.
Reasons for switching to Smaily
Because Smaily is free and created by Estonians
Vendor Response
Thank you for your thoughtful review! We're thrilled to hear that you find Smaily to be a great value and that our customer service has met your expectations. We understand the growing importance of AI in today's digital landscape and appreciate your feedback on its integration. We're always looking for ways to enhance our platform, and your insights are invaluable. It's great to know that you're satisfied with sending your weekly newsletters through Smaily. Thanks for choosing us, and we're proud to have Estonian roots!
Replied September 2023
Sarah Johanna
Retail, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Smaily experience
Customer service and account managers are quick to act and find/offer solutions.
CONSI would like to see more data on our subscribers - unsubscribers (graph) that you could check daily, weekly, yearly, date to date etc. I feel like this should be one of the most important features on any e-mail marketing software. In addition there should be a daily/weekly/monthly/date to date rundown on overlall account health, data etc.
Vendor Response
Thank you very much for the positive feedback. Next year, we plan to upgrade our statistics section on the platform.
Replied October 2022
Merily
Furniture, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Easy to use, great staff and detailed statistics
Smaily is easy to use, analytics are very detailed and the staff is easily reachable, especially with critical questions. They are extremely helpful by helping to find fast solutions and by giving helpful tips.
CONSIt was a bit complicated at first, however now it's all figured out and everything runs smoothly.
Reasons for switching to Smaily
Since our audience was growing, however we didn't post as much, we were looking for something more affordable. Also, since Smaily was our native company and had really great reviews, it seemed to be the right choice. We're still happy with the switch.
Vendor Response
Thank you very much Merily for this positive feedback. We always try to offer the best solution with our customer support
Replied July 2021
Kristiina
Retail, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2021
Very nice email marketing prodcut
Very easy to use and to learn to use it. Good support team that answers very quickly. Easy to create segments and to track results.
CONSBit difficult to implement everything we want in html.
Reason for choosing Smaily
Better offer for our company and also because company is estonian :)
Vendor Response
Thank you very much Kristiina for this positive feedback. We are building a completely new version of our template editor and hopefully all the issues you may have will be resolved :)
Replied June 2021
