About Smaily

Smaily offers its users an easy to use email marketing platform, created with the intention to make email marketing easy, accessible and enjoyable for users from all backgrounds. You'll be given an award-winning drag and drop editor that allows you to create and send eye-catching and unique newsletters and emails to your subscribers. You can set up automations to lessen your workload and up your email marketing results. Smaily has integrations with numerous other platforms to allow its users to sync contact data from all systems and thus create a Holy Grail of customer information.


Read More

Supported Operating System(s):

21 Reviews of Smaily

Average User Ratings

Overall

4.86 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(18)

18

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

July 2021

Merily from Dambis

Company Size: 2-10 employees

Industry: Furniture

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Easy to use, great staff and detailed statistics

Pros

Smaily is easy to use, analytics are very detailed and the staff is easily reachable, especially with critical questions. They are extremely helpful by helping to find fast solutions and by giving helpful tips.

Cons

It was a bit complicated at first, however now it's all figured out and everything runs smoothly.

Reasons for Switching to Smaily

Since our audience was growing, however we didn't post as much, we were looking for something more affordable. Also, since Smaily was our native company and had really great reviews, it seemed to be the right choice. We're still happy with the switch.

Response from Sendsmaily

Replied July 2021

Thank you very much Merily for this positive feedback. We always try to offer the best solution with our customer support

June 2021

Kristiina from Magnum AS

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

June 2021

Very nice email marketing prodcut

Pros

Very easy to use and to learn to use it. Good support team that answers very quickly. Easy to create segments and to track results.

Cons

Bit difficult to implement everything we want in html.

Reasons for Choosing Smaily

Better offer for our company and also because company is estonian :)

Response from Sendsmaily

Replied June 2021

Thank you very much Kristiina for this positive feedback. We are building a completely new version of our template editor and hopefully all the issues you may have will be resolved :)

June 2021

Mihkel from Estravel AS

Company Size: 51-200 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2021

Great platform for small and large audiences

Overall experience with Smaily is pleasant. Would definitely recommend it.

Pros

WYSIWYG editor and customer support stands out the most. With Smaily you can design your e-mail templates without any major restrictions from scratch – it's fast, easy to use and responsive.

Cons

While the software is definitely on a par with competitors, then some features could be slightly improved e.g. displaying e-mails on different devices and screens more consistently (it would help a lot if there was a built-in thorough preview mode for that when designing e-mail templates) or more in-depth and user-friendly subscriber, list & audience management.

Response from Sendsmaily

Replied June 2021

Many thanks to Mihkel for the positive feedback. With our new solution, replacing the old template editor, all your current worries can be solved :)

June 2021

Nikita from Enterprise Estonia

Company Size: 201-500 employees

Industry: Government Relations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2021

Best email tool I have ever used

Pros

Smaily is a platform anyone can start using and become quite pro at it in no time. I have introduced Smaily to many of my marketing teams and each time result is same - we switch to Smaily permanently. Easy to use,

Cons

Platform is limited in A/B testing possibilites.

Reasons for Switching to Smaily

Better customer support and cheaper.

Response from Sendsmaily

Replied June 2021

Hi Nikita and many thanks for the positive feedback. We are very grateful that you have always recommended us. We will have a lot of updates in the near future, so the platform is getting better all the time.

June 2021

Maiko from MoneyZen.eu

Company Size: 2-10 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Easy and inexpensive Email marketing software Smaily

Pros

Using Smaily is really easy and intuitive. You have everything for the price and even more. Everything works really well and the easiest is to use the drag and drop email template editor.

Cons

Maybe the campaign statistics reporting could be enhanced and it would be really nice if there were suggestions for improvement in the A/B testing analytics.

Reasons for Switching to Smaily

Price and convenience

Response from Sendsmaily

Replied June 2021

Hi Maiko, and we are very grateful that you chose Smaily as your email marketing platform. We look forward to adding more options in the future, and will certainly take your comment into account regarding A / B testing.