About SMTP2GO

SMTP2GO is a cloud-based email delivery platform that helps deliver and track emails. Its features include ticket support, live chat, setup assistance, feedback loops, blacklist monitoring, spamtrap detection, real-time analytics, weekly summaries and bounce/spam tracking.

SMTP2GO provides visual reports, which help users to understand real-time responses of emails sent from user infrastructure. The solution helps users' emails stay away from blacklists and spam folders and notifies them whenever it detects any problem in account such as an increase in bounce rate. Additionally, it also avoids arbitrary throttling with the help of ISP or website SMTP services.  

SMTP2GO helps deal with blacklist monitoring, reverse DNS, DKIM, ISP throttling, bloc...


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Supported Operating System(s):

Web browser (OS agnostic)

131 Reviews of SMTP2GO

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(116)

116

4 stars

(14)

14

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 131 results

January 2019

Steve from Proximity Solutions UK Limited

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

Powerful SMTP services without the headache!

Pros

SMTP2GO gave us a simple solution to enable web applications hosted within our own network, so send emails from .NET pages easily. It removed the overheads in setting up and maintaining local email services, plus allowed us to keep our own server IP's away from blacklists - especially useful when providing shared hosting space to many different customers! The web dashboard for SMTP2GO provides simple configuration and online reporting and usgae stats, plus provdes simple logging of mails, deliveries and failures.

Cons

TBH, nothing - it just works! SMTP2GO provide fast reliabel support and there is a wealth of information online to get you sorted, IF you get issues.

December 2020

Panos from Inertia Sound Systems

Company Size: 2-10 employees

Industry: Computer Software

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

December 2020

Lifesaver

Pros

It just works. It's good being fancy and all, but in the end, it's the product that matters. Simple layout, no dynamic loading. Clean sections. I love it.

Cons

No real downside to their services. If I had to, I would change the following: The overall style of the app, make it feel more modern. Support light/dark mode. Just to make it simpler on late night debugging. The logo feels a little outdated. The landing page could use a breath of fresh air.

Reasons for Switching to SMTP2GO

The support was kind, but in the end not helpful. The company was stuck with tons of undelivered emails in Black Friday weekend. Hell. SMTP2GO worked 100% no missed deliveries, no nothing.

Response from SMTP2GO

Replied December 2020

Hi Panos, Thank you for the review! We are so happy that you are with us. We love your suggestions as well! Reach out if you have any questions. Happy emailing! :)

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

April 2019

It works-ish

Pros

Provides SMTP on the go which is great for temporary email solutions

Cons

Had a couple of tests with this to ensure it works via temporary email addresses. Account got blocked. Other than that, its great.

Response from SMTP2GO

Replied May 2019

Accounts are blocked if they do not meet the Terms of Service agreement, as is the case in this incident.

September 2020

Ihab from GUC

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Excellent and reliable Email delivery service

Due to the bad reputation of our public IP addresses at our ISP, there were times where we couldn't send 20 emails per day as our IPs were blacklisted by all known antispam providers. we had no choice but to rely on a smart-host like SMTP2Go. we tried similar competitors but this by far was the best.

Pros

if your business relies on emails and If you are looking to enhance your email delivery and not worry about sending failures, SMTP2GO is your best choice. theirs servers are whitelisted at any Antispam service, your Email wont get bounced unless you have a typo mistake. They also provide you with brilliant reports to track every single email. support team are very helpful. several packages are available for everyone and you always upgrade/downgrade if you wish

Cons

I never had any problems so far. except for one time when we had a few infected users sending bulk emails to invalid recipients and got us blocked. it will a bit tough to handle with the support team cause they were too strict to unblock us but to be honest they had a valid reason as our problem could have affected the other members and therefore their business. otherwise, we are happy with what have!

Reasons for Switching to SMTP2GO

We had a few problems with Sendgrid, some emails were bounced for no reason and the logs didn't show enough information. Support team are always busy, and they were not suitable to our business.

Response from SMTP2GO

Replied October 2020

Hi Ihab, Thank you for the review! So happy you are with us! We are elated to hear that you were able to work through the infected users! Our support team is ready to help! Happy emailing! :)

September 2020

Steve from Bury St Edmunds Chess Club

Company Size: 2-10 employees

Industry: Recreational Facilities and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

September 2020

Easy Integration with WordPress - It Just Works

What I like about SMTP2GO is that it was easy to get started and it just works. I searched pretty hard to find the features I wanted on a free service, and while they weren't the only organisation that fitted the bill, the others wanted me to jump through hoops to sign up. By the time I'd jumped through them, I'd already implemented SMTP2GO. We may move away at some point, but on our current level of usage the benefits of doing so would be marginal and we'd obviously have some set up and testing work to do.

Pros

SMTP2GO was amazingly easy to implement. Signing up was free, I was happy with the level of service available on the free tier and connecting it to WordPress couldn't have been simpler as they maintain a plugin to make sure all email calls go via their service. We currently combine SMTP2GO with the WeMail plugin for sending mailshots to our members, and the combination works nicely.

Cons

The usage limits on the free tier aren't especially generous, and to stay within them when sending mail shots we have to allow the messages to send over an hour or so, which means "last minute" emails aren't an option for us. Not a big deal as we'd prefer to avoid last minute emails in any case, and now we have an extra reason to do so!

Reasons for Choosing SMTP2GO

The free tier gave sufficient level of service and it was very easy to implement.

Response from SMTP2GO

Replied September 2020

Hi Steve, Thank you for the great review! We are so glad you are with us! If you need any assistance or have any questions, please do not hesitate to contact us.