They really know how to capture the patients attention and assist in retaining that patient in the future. Safe and secure communication.

Once we started the process of ending our contract,  professionalism and customer service was extremely ugly.

The worst is that when you notice the critical mistake and can't even reach anyone to fix it.

We were happy with Solution Reach, however, the management software we were using at the time integrated their own communication software within our current version.

We wished that the system could intergrate more with our EHR software. Otherwise over the years the platform has been awesome.

Some patients complained about multiple contact attempts etc but this was just an error we made as a new user learning to select the proper settings, etc.

I would recommend solution reach to other dental practices. I had a good experience with them.

I would avoid this contract oriented sales company at all cost.

Helps with appointment reminders  AND review management for a reasonable price; customer service is amazing.

Can be difficult to maneuver from time to time due to updates/ modifications made to the programing.

Overall easy to use and maintain communtication through.

Worst customer service I have ever come across in all my years as an office manager.

Then the company automatically shut off the system so no messages were going out according to our settings. They didn't even let the providers know they were doing so.

I love that we have our patient reminders go through this program. I also love being able to send birthday greetings out to our patients.

The communication abilities with patients was great. I loved being able to reach our to patients remotely in the event of inclement weather and cancellation or closures.

Patient communication has never been so effective, smooth, and successful with using this product. Patients response with this software is so much better than other programs we have used in the past.

Ease of use, variety of options and tasks available. Ability to customize communciations and scheduling delivery of communciation.

It's difficult to install and integrate with some practice management softwares. Get reviews from people who use your PMS before jumping on.

In the beginning, Solutionreach seemed great. They promised they would integrate with our PMS, and with the exception of a few stragglers I would find not in the system it seemed to be working.

Worst company I have dealt with since my business openned.

The price and lack of communication when it came to ending the contract it became very difficult.

What I like most about Solution reach is how easy it is to use, and how quickly we are able to text and get ahold of patients.

First and foremost this product is very user friendly.

When this software works, it's great. The issue is that it often doesn't work and it is impossible to get customer service.

It is able to help us send paperwork, text and email patients reminders and key things before their appointments.

We cancelled our contract with ample notice and they refuse to give us a refund on an over charge and refused to accept a written cancellation AND renewed our contract automatically.

Overall our experience is great and they are constantly proving tutorials and there are a lot of videos on YouTube to help guide you through.

The company has been great to work with and we have integrated seamlessly with their software.

Fantastic customer service and once you subscribe to SR lots of great free tools, educ info etc.

Learning curve is a bit steep, though. Also, the support is very poor.

The newsletters were a bit difficult to create and very slow. THe forms and info that patients filled out at check-in has no way of importing into our EHR system- we have to manually input everything.

There are some missing features here and there that can be difficult to find workarounds in their templated pages.

Love the ability to connect through paypal and other payments. Very modernized templates.

When I made a mistake while building the website I found it hard just to undo that one mistake, often I’d have to start a large section again.

It was so easy to use and the themes were stunning, site animations were awesome, and there is a lot of integration and built features that make creating a business easy.

Customer service is awesome, and they're more than willing to help you with complex requests, such as coded integrations.

Really good, the customer service is excellent. Once you get around building your site, I love it.

Ongoing cost can be a burden as they have you hooked but that's about all the negative I experienced.

I love how beautiful the site looks. I love how well it integrates with SEO.

All of their templates showcase this element in clean and modern designs. Their fonts are fantastic and much better than their competition.

I love Squarespace for my side businesses that need a built in e-commerce store. I love the functionality and the ease of use.

For the price, this is probably the best option out there though honestly. Good competitor if you dont like WordPress.

Square space is super easy to use and set up a simple site. I loved the templates they offer they look professional and are super nice.

I love the ease of use and beautiful, classy layouts. The customer support is fantastic.

Too expensive, not as customizable, templates really limited, all websites look the same, lack of real guidance.

It's easy to build, edit and just beautiful. It also comes with great tutorials on how to build a powerful website.

The pricing bundles and promotions are great compared to competitors. The customer service is some of very best I’ve ever dealt with.

Squarespace has been really useful on developing personal webpages with great quality, both on interactivity and visual level.

Our overall experience with Squarespace has been awesome. It's the best website building tool.

I love its templates, ease of use, and simplicity. Compared to its competitor which price is only half of Squarespace, I'm satisfied with Squarespace though.

I think the biggest advantage that this has is its ease of use. I also love all the templates because it makes the design so clean and modern.

I've had a great experience. Strong customer service presence, and a beautiful product all around.

They all just seemed very plain and boring. Some of the ways they would look on a phone were definitely weird.

A solid CMS with clean design, good integrations.

Overall Squarespace is a great option for anyone wanting to build their own website easily and effectively. I would recommend it to anyone looking for an easy way to build their own website.

I love the analytics page. It is a wonderful too to help keep on top of your website traffic etc.

Sometimes the squares can be difficult to move around and can change the entire look and layout of the landing page if accidentally moved in the wrong way.

US Dollar

For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online reputation management, and more, Solutionreach provides an all-in-one solution to connect with patients through customizable, personalized touchpoints at every step of the care journey.


LongDescription

Patient Records Management

Messaging

Surveys & Feedback

Electronic Payments

Patient Engagement

Mobile Alerts

Patient Questionnaires

Rescheduling

HIPAA Compliant

SMS Messaging

Progress Tracking

Client Database

Confirmation/Reminders

SMS Reminders

Approval Process Control

Communication Management

Patient Intake

Recurring Appointments

Call Reminders

No-Show Tracking

Registration Management

2-Way Messaging

Recall Tracking

Scheduling

Payment Reminders

Two-Way Communication

Multi-Location

Self Service Portal

Booking Management

Email Marketing

Mobile Access

Online Payments

Survey/Poll Management

Compliance Management

Orthodontic Charting

Multi-Channel Communication

Marketing Automation

Social Media Integration

Patient Education

Forms Management

Email Reminders

Patient Communications

Alerts/Notifications

Online Booking

Reminders

Automated Scheduling

Medical Billing

Chat/Messaging

Customizable Templates

Calendar Sync

Billing & Invoicing

Web Forms

Multi-Language

Patient Management

Customizable Forms

Appointment Management

Video Conferencing

Records Management

Patient Scheduling

Secure Data Storage

Patient Portal

Third-Party Integrations

Appointment Scheduling

Contact Database

For Optometrists

One-to-One Messaging

Real-time Conversations

Dental Practice Management

Automated Responses

Mass Texting

Availability Indicator

Real-Time Updates

Activity Dashboard

Reporting & Statistics

Customizable Branding

Campaign Management

Reporting/Analytics

Customer History

Brand Tracking

Real-Time Monitoring

Sentiment Analysis

Review Generation

Complaint Management

Template Management

Email Templates

Review Notification

Real-Time Notifications

AI/Machine Learning

Review Monitoring

Availability Management

Response Management

Keyword Tracking

Ratings/Reviews

Review Request

Review Sharing

Online Scheduling

What's included in the Solutionreach platform: 

Two-way texting, HIPAA-consent, automated reminders, automated recall, appointment confirmation, quick message templates, message flagging, marketing campaigns, waitlist, customization, group messages, missed appointment messages, patient loyalty surveys, reports and analytics, robust patient newsletter template library, patient referrals, team chat, birthday messages.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Solutionreach

In Person

Live Online

Webinars

Documentation

Videos

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building online stores. Squarespace e-commerce solutions allow users to sell products and services, as well as manage inventory, shipping, accounts and taxes.


Squarespace stores allow users to upload unlimited products to their website. Users are provided with an interactive drag-and-drop sorting tool and tags and categories to organize and manage their products. The built-in analytics tool of Squarespace helps users track customer behavior, revenue, units sold, orders and traffic in real time. The mobile app of store management lets users manage orders and inventory, scan tracking bar codes, issue returns and fulfill orders.


Squarespace e-commerce websites provide unlimited hosting with level 1 PCI compliance and 128-bit security SSL encryption security. It has multiple payment methods including credit cards through Stripe, Apple Pay and PayPal.



File Management

Commenting/Notes

Real-Time Analytics

Engagement Tracking

Cataloging/Categorization

Website Analytics

Tax Management

Newsletter Management

Product Catalog

Access Controls/Permissions

Activity Tracking

SEO Management

Data Synchronization

Templates

Video Management

Drip Campaigns

Referral Tracking

SSL Security

Real Time Editing

Pre-built Templates

Product Configurator

Order Management

Credit Card Processing

Reviews Management

Site Search Tracking

Websites:
Personal: $12/month (billed annually) or $16/month (billed monthly).
Business: $18/month (billed annually) or $26/month (billed monthly).

Online Stores:
Commerce Basic: $26/month (billed annually) or $30/month (billed monthly).
Commerce Advanced: $40/month (billed annually) or $46/month (billed monthly).

Solutionreach vs Squarespace

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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