SpotOn vs Weave

RATING:

4.3

(308)

SpotOn has 308 reviews and a rating of 4.35 / 5 stars vs Weave which has 478 reviews and a rating of 4.23 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (308)
4.2 (478)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 23, 2024
April 23, 2024
Pros/Cons
  • Pros

  • We really love how easy the SpotOn team made setup and implementation. Any time we ran into an issue, they helped resolve it immediately.
  • I like the reporting part of the app and the ease that my staff can solve issues like splitting checks or adding guests.
  • Cons

  • This definitely needs fixed. There is a back up Internet that can be used but won’t turn on unless there is no connection at all.
  • So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue.
Read all user reviews
  • Pros

  • Easy to use, easy to change settings settings customize, customers love the quick responses from us.
  • A few years back, Weave functioned well. The integration with Dentrix was a wonderful tool for the staff to have.
  • Cons

  • Implementation was disorganized and out of order, one onboarder didn't know what the other onboarder had covered.
  • Basically, all they can say is you screwed, you owe us money, and sorry but you can cancel...after 30 days.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos