About Squarespace

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building online stores. Squarespace e-commerce solutions allow users to sell products and services, as well as manage inventory, shipping, accounts and taxes.

Squarespace stores allow users to upload unlimited products to their website. Users are provided with an interactive drag-and-drop sorting tool and tags and categories to organize and manage their products. The built-in analytics tool of Squarespace helps users track customer behavior, revenue, units sold, orders and traffic in real time. The mobile app of store management lets users manage orders and inventory, scan tracking bar codes, issue returns and fulfill orders.


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2,117 Reviews of Squarespace

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,399)

1,399

4 stars

(603)

603

3 stars

(116)

116

2 stars

(21)

21

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 2117 results

October 2021

User Profile Picture

Gabriele from kiro

Verified Reviewer

Company Size: 2-10 employees

Industry: Professional Training & Coaching

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2021

Tra le migliori piattaforme per la creazione di siti drag&drop

Pros

Velocità: è veloce, punto. I server sono rapidi e caricano le pagine in un lampo. Responsività: che sia desktop o che sia mobile i siti vengono sempre visualizzati correttamente grazie ai template già pronti e 100% responsive. Completezza dell'offerta: il piano base da 11€/mese è già di per sé eccellente per chi non ha dimestichezza con html/css o semplicemente non ha voglia di mettersi a installare WordPress o creare da zero un sito smanettando nel back-end. Il piano superiore da 17€/mese risulta assai conveniente perché include una mail con Google Workspace che di per sé costerebbe già di più se scorporato dal prezzo base di Squarespace e la possibilità di gestire un e-commerce. Semplicità d'uso: è tutto al 100% drag&drop e tutti i servizi annessi al sito sono semplici da configurare anche da chi ha quasi zero conoscenze informatiche.

Cons

Il lato oscuro di Squarespace (e di Wix e altri editor drag&drop tutto in uno): se crei un sito su Squarespace, rimane su Squarespace. Non puoi esportarlo, non puoi farne un backup offline. Puoi solo gestirlo e continuare a modificarlo dalla loro interfaccia proprietaria, quindi se un domani decidi di non voler più pagare un abbonamento fisso mensile ma vuoi spostare sito + servizi su un hosting dedicato con un prezzo una tantum annuale e pagare un professionista per fartelo gestire... devi rifarlo da zero. È punto cruciale di cui tener conto nel momento in cui si è ancora nella fase di selezione iniziale: hosting dedicato/condiviso o una piattaforma tutto in uno in abbonamento?

Reasons for Choosing Squarespace

Semplicità d'uso, prezzi meno cari rispetto alla concorrenza e velocità dei server.

July 2021

Stephen from Spanish River Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Value and Simplicity, Meet Beauty!

I have now built over 10 full websites using Squarespace and each one continues to grow my knowledge and stretch my ability. As I aforementioned, you don’t need to be a pro, but if you are, designing an incredible, impactful and don’t miss this, mobile friendly website is simple and easy.

Pros

The best thing about Squarespace is the ability to create gorgeous websites with little to zero experience. You don’t need to be an HTML wizard, but if you happen to be, you can still take full advantage of everything Squarespace has to offer.

Cons

Honestly, it’s hard to say one. For the mid level prosumer, I haven’t found a single better option.

Reasons for Choosing Squarespace

A lot of research and recommendations from friends within the field.

Reasons for Switching to Squarespace

The UI and usability were horrendous!

July 2019

Andrea from Fresh Content

Company Size: 1 employee

Industry: Design

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

July 2019

SquareSpace is a let-down. It's hard to use and is missing basic features. The marketing fooled me!

Overall, I hated using SquareSpace and I was so disappointed because I switched away from WordPress + Divi to give SquareSpace a whirl based on SquareSpace's amazing marketing. What a let down. I will never use SquareSpace again. My client wanted both of his sites designed in SquareSpace because he was also duped by the ads. I made one site and it took forever because I was constantly googling how to do something with code to get the site how we wanted it. If you use SquareSpace be prepared to be frustrated or to hire a developer. Basic functionality is missing and you can't copy anything you've done to use elsewhere. I wanted to duplicate the first site and modify it for the second. You can't do that. I had to make both sites from scratch. Support was absolutely terrible. Zero help compared to the awesome Divi support staff that has made my designing life so great for so many years (I'm not an affiliate, just a fan). Oh! And SquareSpace is expensive! You have to pay for each and every site. With WordPress, you pay for hosting somewhere, like Siteground, and you can add as many sites to that account as you like no charge. Squarespace has pretty templates that you can't modify pretty much at all, and it's expensive with terrible support. Do not choose SquareSpace as your CMS unless you are a developer. Awful.

Pros

SquareSpace has beautiful templates. They are truly gorgeous. SquareSpace also has an easy-to-use sidebar of options that puts everything that you can do on the left side. The interface is as clean as the templates. Hosting of your site is done through Squarespace. That's it when it comes to pros. There are a ton of Cons to using SquareSpace.

Cons

As a WordPress user (who has also designed with Wix), SquareSpace falls short almost everywhere. You can't import your brand font—essential. You have to use code or a back-door solution with AdobeFonts. If you want 5 items in a row, no can do. You get 4 or 6. You can't drag the amount of padding around items and sections. You must use spacer blocks (time consuming and such a bad way to do things). There's no media storage! If you upload your photo it isn't stored anywhere for easy selection later. You must upload the same image multiple times whenever you need it—frustrating. Changes can't be made on individual copy styles. Squarespace sets up its CMS as a global system so if you want to change the way your font looks in just one place, you need to insert code (markdown block). You should be able to select it and change the size or colour. But no. It's CRAZY! So time-consuming. Missing basic word-processing functionality. Squarespace has no plugin options. You can't duplicate a page of your site and you can't duplicate your site! Everything is done from scratch! In WordPress, you download a .JSON file and upload it somewhere else and you're flying. Not with SquareSpace. You can't make your overlays look different per section. Everything applies globally. You can't add borders to images. The biggest CON? There's no undo! No revision history. If you delete something accidentally, it's gone forever. Support is terrible. Every answer is "you can't do that" or "try to find code.

Reasons for Choosing Squarespace

Because my client wanted me to design using this CMS and before I used it I was curious (even excited) to give this terrible CMS a try. What a bad experience! If you are not tech-savvy, choose Wix. If you are tech savvy, choose WordPress with the amazing Divi theme by Elegant Themes. You will be sorry you chose SquareSpace immediately.

Reasons for Switching to Squarespace

Marketing. I was fooled. If the Cons section allowed, I had a laundry list of things you can't do with SquareSpace. Unfortunately, the Cons section had a max size, so I could only communicate a fraction of the things you can't do with SquareSpace.

August 2021

Kacy from Ladd Family

Company Size: 1 employee

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Functionality

3.0

August 2021

Clean, simple start-up but not the smoothest system.

I use Squarespace primarily for blogging and building a brand. It is not optimal for writing, editing and photos, but it makes for a great, clean website with many options with electronic forms, pull down menus and features. Overall, it's a great product, but still very clunky and unsteady.

Pros

It is easy for a non-expert like me to build a blog, navigate a website and make quick edits. Squarespace stands out above the rest in simplicity with drag and drop features. It does a good job with electronic forms to make a way for more to opt in and covers all the bases on what you need for a website. They offer great analytics!

Cons

The software is very clunky. I tend to use it on my MacBook, but have learned to write content somewhere safer than putting it straight into website. It has crashed so many times, and adding pictures often takes a very long time. The iOS apps seem to work better but that's not optimal for my work. I've also struggled some with text editing and formatting. The process isn't smooth.

Reasons for Choosing Squarespace

Squarespace was the easiest to get started right away.

Reasons for Switching to Squarespace

I wanted something cleaner that functioned as more than a blog. I wanted analytics and somewhere I could build up as I grow.

May 2021

Erin from You're Such A Catch

Company Size: 2-10 employees

Industry: Broadcast Media

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

A Novice Can Do It

I've had a great experience with Squarespace. I'm currently going through a website redesign. I utilized their "matchmaking service" to try and find a designer and thought it was the most efficient system. It's like online dating. You fill out a form, which is like your profile, stating what you want. You get matched up with several designers. From those you "swipe right" on five. Then it becomes up to those five to court you by sending you an email, reaching out to jump on a Zoom and you take your relationship from there. I feel like I scored. I am enjoying working with my designer. She's so knowledgeable and she understands what I'm trying to accomplish. I cannot wait for my new site to deploy.

Pros

For the most part, anything I've tried to create on Squarespace is relatively easy. If I had questions, I was able to find a YouTube tutorial to figure it out. The sites look professional on both desktop and mobile and don't break the bank to create. You can also make your site transactional which is nice and the fees involved are reasonable.

Cons

I am not a tech savvy person so some of the functionality requires an in-depth online lesson to recreate something I've seen, however, it is all figureoutable.

Reasons for Choosing Squarespace

I liked the perceived ease of use and portfolio of websites I saw that were built on a Squarespace platform. Also Shopify didn't really make sense since my site is more than just a store, I'm pretty copy heavy which Squarespace lends to better.

Reasons for Switching to Squarespace

I was tired of updating all of the plugins. It was a nuisance.