VirtlX 360° Success Management
About VirtlX 360° Success Management
VirtlX 360° Success Management Pricing
Per employee, minimum 1.
Starting price:
£50.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for VirtlX 360° Success Management
1 - 5 of 12 Reviews
Meenu
Verified reviewer
Information Technology and Services, 5,001-10,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Good tool to gather info anonymously.
I would recommend this to everyone who wants to conduct any kind of survey.
PROSWe can gather Client feedback in a formal manner. We can also conduct market research of the targeted customers. Do the timely surveys within the organization or within specific group.
CONSThere should be proper KT on how to use the tool. There is no Mobile app to access the application.
Reasons for switching to VirtlX 360° Success Management
The tool was very highly priced
Vendor Response
Thank you very much for your review Meenu.
Replied September 2022
Jacques
Computer Software, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Easy to use survey and training software
It is important to get feedback from my clients regarding our service. Based on reports provided by the software I could easily identify some shortfalls in my business and helped me improve certain aspects.
PROSFor me the pre-loaded surveys was most helpful. It was easy to modify it to my needs and liking and I didn't have to spend hours creating them. Then also, communication via email directly after I created the surveys worked nicely. I could simply add my clients in and send it.
CONSIt is quite a large platform, so it took me a bit of time to get used to the menu's and features. The training side is a bit more complex, I only loaded some training material for my staff.
Reason for choosing VirtlX 360° Success Management
Ease of use and features helped me with my choice. On VirtlX I had access to a lot of additional features that the others didn't provide. The pre-loaded surveys was a big help as well.
Vendor Response
Thank you for the great review Jacques.
Replied August 2022
Akshay
Business Supplies and Equipment, 2-10 employees
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2022
Review on VirtlX
Great.
PROSThe user interface and self service portal were very good points of the software.
CONSThe price of the software feels to be a little on the higher side. If reduced it might be better
Vendor Response
Thank you Akshay for your review on VirtlX. Please feel free to reach out if we could assist in showing aspects of the new version that have made the user experience easier.
Replied December 2022
Tom
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Global VP Sales
Fantastic experience and expertise
PROSExtremely easy to use and we get fantastic data from it.
CONSNothing it is all very good. [SENSITIVE CONTENT] and his team are wonderful to work with and extremely customer focused
Reasons for switching to VirtlX 360° Success Management
Ease of use and cost as well Customer Service
Vendor Response
Great working with too Tom, and thank you for the great review.
Replied August 2022
Nick
Information Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
VirtlX gives me good insights
The ease of use of the various surveys has given me an insight into my business and partners that would not have been possible without VirtlX
PROSThe variety of surveys helped me address many aspects of my business
CONSThe registration process was a little bit tedious, but I believe that this is being addressed
Reason for choosing VirtlX 360° Success Management
Price and flexibility
Vendor Response
Thank you for your great review Nick. You will be pleased to know that we have addressed the tedious registration process and is now as simple as clicking the register button once you have entered your registration information; the profile is then built automatically with no further need for adding additional info.
Replied August 2022