About Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It allows for structuring via folders, projects, and tasks as well as auto-assignment based on task statuses.

Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension. Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API. Wrike is suitable for marketing, operations, creative, and large to midsize IT teams.

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1,701 Reviews of Wrike

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(784)

784

4 stars

(645)

645

3 stars

(183)

183

2 stars

(52)

52

1 stars

(37)

37

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1701 results

November 2021

User Profile Picture

Denise from Resolution Agency

Verified Reviewer

Company Size: 201-500 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2021

Help my team and me to work better on projects

Wrike is an adaptable program with a particular plan, which empowers the work unit, by incorporating occupations, to allot with various of the errands they perform, Wrike is a strong outcome for bigger innovative detachments.

Pros

I truly like how simple it's to create undertakings and join on assignments. One of the impacts specifically that I truly like is the general feeling of the product. The unit will be appropriate to convey through Wrike from anyplace whenever and furthermore by means of cell phones, every company part will be reasonable to list the assignments.

Cons

While this is a genius in certain regards, it's likewise a tad of a con. Since it will, in general, be more conversational, it tends to be somewhat more sensitive to create sees that provide you with the full compass of a plan like different apparatuses.

February 2021

User Profile Picture

Syazwani from RHB Banking Group

Verified Reviewer

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2021

Wrike project management tools is incredible

Wrike is all i need for our project, task and product launching. Every stages of the progress is very detailed so that we will not miss any important steps in between. Talking about notification, i can tags every team members in each steps of the progress to take more attention on the progress and vice versa. I really helping to making our project progress as smooth and as effective as possible.

Pros

Wrike really has help my team to work as a unit, especially when we had to work from remote area or work from home(WFH). Collaborating on project in virtual setting is never has been easy, but using all the features and integration with other software really has make this software one stop center for all my project management needs. Launching a product with Wrike has its own benefit and everything can be accelerate for more fast product launching.

Cons

Wrike is actually not that simple to setting everything up especially when i have use so many software integration like JIRA and Okta. Some of integration is working without any problem, but some need the helps from the customer service to fully integrated it with my system.

Reasons for Switching to Wrike

Basecamp is a good task and daily task manager, but no complex project can be done with it.

January 2021

Laetitia from Kicking Pixels

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

January 2021

Wrike for small businesses

Pros

It's flexible and there are multiple ways to look at projects/task depending on how users like to see things. For example as a list, Gantt chart, table or Boards which is really handy as we have designers and programmers who work very differently. The decision to go with Wrike was also skewed by the ability to have external collaborators join the team. The ability to add custom fields makes it easy to add information required. Different views enable tasks to be seen by project, person, folder etc. Being able to track time on each task is also really useful and easy for everyone. New features are being rolled out frequently and Wrike is fast catching up on the areas I thought were lacking initially.

Cons

The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal. This was the first time we used a Project Management system to this extent, so this may be more of a user error issue. The "CRM" workaround I don't think is worth the trouble. The pricing model is the one that I think lets Wrike down the most. I understand the reason for a minimum of 5 seats, but every increment after this is in 5 seats as well. For a small business, this is a real issue in my view. This is also the case for additional features, many of which are only used by Admin, but are invoiced for each seat.

Reasons for Switching to Wrike

The ability to have external collaborators join specific projects

November 2021

User Profile Picture

Jonathan from Bottom Line Marketing

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

4.0

Functionality

3.0

November 2021

This tool sank a company I was working for

Overall it was a terrible experience. It caused the agency I was working for to become unprofitable because the time spent on managing tasks and projects increased dramatically. Users found it difficult to keep track of things. The whole platform is black and white, and there is no effort on Wrike's part to use colors or graphics to clearly distinguish between different tasks/projects/ and folders. As a result it's always hard to keep track of threads, tasks, etc.

Pros

I liked the capacity to automate some processes.

Cons

What I really hated about Wrike is how user unfriendly it is. It has terrible UX. Compared to nearly every other project management platform I've used it's by far the one with the worst UX. There are little graphical distinctions between task/projects/folders, making it hard for the whole team to pick up on how to use the platform. It was supposed to make our project management more agile, instead it increased time spent on project management by 3x. I would not recommend this tool to anyone.

Response from Wrike

Replied December 2021

Thanks for your feedback. The experience you describe does not reflect the level of service we strive to deliver, and we want to help make it right. We want to hear more about both what's working with our product and what we can do better. Our goal is to have the most flexible work management solution and we would like to talk to you directly to better understand your needs and address your concerns. We were unable to identify your account from the information here, so please contact us directly at customerrelations@team.wrike.com. We would love to make things right if you give us another chance.

November 2021

Esteban from Travers Tool México

Company Size: 201-500 employees

Industry: Wholesale

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2021

The best PM tool I've worked with so far

Customer support helps you with your organization's change management (this is critical) they not only tell you how to do it but teaches you how to be self taught

Pros

The blueprints and workflows are great to automatize processes avoiding missunderstandings and "who was responsible of that task" finger pointing. Helps to make the goal clearer for every colleague Also, the tutorials are great, selfpaced and very practical

Cons

It was hard to define the best way to configure the automatization between blueprints and workflows, they somehow oppose at some of the project views/reports

Reasons for Choosing Wrike

Beacuse it's more focused on marketing teams and most of the people here are related to that area.

Reasons for Switching to Wrike

Didn't have all the features we need in order to follow our complex projects up