ZeroBounce

RATING:

4.7

(426)

About ZeroBounce

ZeroBounce is an industry-leading email verification tool that helps companies identify invalid, outdated emails with zero effort. Clean your list of contacts by uploading your file. Get results with 99% accuracy that reduce your email bounce rate to 2% or lower - guaranteed. We make sure you reach the inbox. All uploaded email data is protected by military-grade security and is automatically deleted after 30 days. Your privacy and security are our priority.

ZeroBounce Pricing

• $39 for 5000 email validations • $65 for 10,000 validation credits • $700 for 250,000 email validations, and up. • Enterprise accounts also available.

Free trial: 

Available

Free version: 

Available

ZeroBounce offers accurate, fast and secure email validation
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ZeroBounce Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ZeroBounce

1 - 5 of 425 Reviews

Kimberly

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

Best customer service I've had in years

User Profile

Charles

Verified reviewer

Publishing, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

One of the Top Email Verifier App

PROS

There are several aspects that I appreciate about this service. Firstly, it is exceptionally precise, and I have not encountered any problems with email bounces. Secondly, it is user-friendly, where you simply upload your email target file, receive an analysis, and new lists divided into good versus bad email addresses.

CONS

I don't really like the user interface, which appeared outdated. Furthermore, the process may seem sluggish. Although the price is slightly high, there isn't much to criticize since the service delivers a satisfactory output, which is an essential requirement.

Reason for choosing ZeroBounce

Showing good results in every verifications

Reasons for switching to ZeroBounce

Better Results

Vendor Response

Thank you for reviewing us, Charles! We appreciate your feedback. Also, we hope you got a chance to log in after our relaunch - the interface is brand-new and more intuitive. Much success with your email campaigns!

Replied March 2023

Manuel

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Good and cost efficient service

Not a single issue in years, and when we detected a "problem", they solved it ASAP and keep us informed every time they could tell something.

PROS

Easy API, simple and straightforward, in fact. Implementation was fast and customer support is nothing but clean and efficient.

CONS

So far, we have nothing wrong. The issue we had with ZB we have it with other services, too, so it was not in fact ZB's fault.

Reason for choosing ZeroBounce

We use SparkPost for other goals, and have been using EO, too.

Vendor Response

Thank you very much for your detailed and kind review, Manuel! We hope you continue to enjoy using ZeroBounce, and please reach out whenever you need us -- we're always there for you.

Replied September 2022

Jess

Education Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2019

Room for Improvement

PROS

Website is easy to navigate. Interface looks professional.

CONS

It is expensive and there can be technical issues where single emails are not validated, yet credits are deducted from our account. Also, results after verification can be vague. Catch-all emails unfortunately cannot be verified.

Vendor Response

Mrs. Jung, we're sorry that your experience with us wasn't ideal. We hope you give us another try and let us know when you encounter any issue - our team will be happy to look into it. Thank you for taking the time to review us! Team ZeroBounce

Replied March 2019

Gabriel

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

ZeroBounce first touch-point with Customer Support is on point

So far, overall pricing plans are rocking, and customer support helped me with critical info I needed on spot, and also helped me calculate what would be my best fit solution for my needs. Within 3 minutes I had everything I was looking for.

PROS

Super fast and helpful customer support.

CONS

Haven't had time to find this out but I'm looking into it

Reason for choosing ZeroBounce

Way better pricing plans and cusomer support is way better

Reasons for switching to ZeroBounce

Way better pricing plans and cusomer support is way better

Vendor Response

Gabriel, thank you for taking the time to share your experience with ZeroBounce! Your feedback just made our day! Please reach out to our awesome customer support team whenever you need help. Wishing you success with your emails!

Replied July 2022