All ZeroBounce Reviews

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Kimberly

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

Best customer service I've had in years

User Profile

Anais

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

No more spam in our business emails.

Not buying it is getting lost of these excellent benefits that I mentioned. Keep your company and your corporate email 100% safe thanks to Zero Bounce

PROS

In our work Zero Bounce has been the best thing that has happened to us. For being an aeronautical consortium that works with the public, suppliers, public and private institutions, our emails are usually full of spam or marketing emails that do not match the interests of the consortium. We have been able to establish an excellent filter of unwanted emails thanks to Zero Bounce, an excellent email manager that allows us not only to filter unwanted emails, but also allows us to configure it according to our interests, and establishes a prior notification before opening the emails. emails, to offer greater security when reviewing the information sent to us. This software is more than recommended for all companies.

CONS

Sometimes the filter established is not 100% efficient, but it is not the direct fault of the software, but the bots that send the emails change their names permanently to send the same information but under another email or another user

Vendor Response

Mrs.Blequett, thank you very much for reviewing us! We're glad to hear about how ZeroBounce is helping you. Best, The team

Replied August 2018

Anonymous

11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Best Email Validation Application

Our overall experience with ZeroBounce was great. They gave us everything we needed when we were choosing which vendor we wanted to go with and were not overly pushy on the sales side - not to mention they have a great product. The documentation they provided free on their website actually helped us understand things that had nothing to do with their software but just email marketing in general, so that was really great.

PROS

We chose ZeroBounce after doing testing of multiple email verification companies for a client that was looking to improve bounce rates. The reason we chose ZeroBounce was because they had some of the most accurate results and were quick to offer special rates for our company. Personally, I really appreciated that their sales reps were not overly pushy and really gave us space when we were making our decisions, unlike some of the other ones. They have really good documentation on their website which educates people not only on their own software, but only email marketing in general. They also offer free name appending with their validation services. Lastly, they had a few special features that I had not seen offered on other email validation sites and offered 1,000+ free credits to get started.

CONS

The only con we found was that the software can run a little slow at times but this is acceptable because from the testing we did, it showed that even though the service took a bit longer to run - the results were better. To me, this just says that the reason it takes longer is because it is going through more extensive validations.

Reason for choosing ZeroBounce

Price and testing results combined were more favorable.

Reasons for switching to ZeroBounce

We were looking for better email validation results and real-time verification for lower prices.

Vendor Response

Thank you very much for your in-depth review! We appreciate it and wish you success with your email marketing! Team ZeroBounce

Replied December 2019

Jess

Education Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2019

Room for Improvement

PROS

Website is easy to navigate. Interface looks professional.

CONS

It is expensive and there can be technical issues where single emails are not validated, yet credits are deducted from our account. Also, results after verification can be vague. Catch-all emails unfortunately cannot be verified.

Vendor Response

Mrs. Jung, we're sorry that your experience with us wasn't ideal. We hope you give us another try and let us know when you encounter any issue - our team will be happy to look into it. Thank you for taking the time to review us! Team ZeroBounce

Replied March 2019

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Wonderful tool for sales and marketing team

Excellent

PROS

It is a very good tool for sales and marketing team to verify email of potential prospects. It also detects the grey list and bounced emails

CONS

I used it as apart of team. There is nothing to not like about the tool

Vendor Response

We appreciate your review and we're glad that ZeroBounce helps you maintain a better email list! Thank you for taking the time to share your feedback.

Replied January 2023

Marc

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Excellent product, Very efficient support team

Easy setup, very simple usage of the API, detailed informations returned, very efficient and reactive support team.I have assessed 4 other solutions , we have chosen ZeroBounce and do not regret it.

PROS

- Very quick answers when using api - Clear Web interface - Compared to other solution I have assessed, les false positives, very detailed and structured informations returned by the calls.

CONS

No automatic refresh of the progress page when processing an uploaded file

Reason for choosing ZeroBounce

- Very quick answers when using api - Clear Web interface - Compared to other solution I have assessed, less false positives, very detailed and structured informations returned by the calls. -Very reactive and efrficient support team which is very important for us

Reasons for switching to ZeroBounce

Sendgrid was returning poor details about invalide addresses and was giving us too many false positives.

Vendor Response

This made our day, Mr. Bourel! Glad to hear you're enjoying ZeroBounce and finding it useful. Wishing you success with your email campaigns!

Replied June 2021

Kimberly

Information Technology and Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Best customer service I've had in years

Very good, I had questions and they got answers but a very nice person. Noone trying to tell me I needed to spend more money than I actually needed to. I was able to get the right package and move forward.

PROS

I had someone to talk to on their chat who stayed with me and answered my questions as I asked them. This was a new type of service for me and I needed to make sure it would help me clean out an old mailing list. I had trouble sending a newsletter because too many might bounce and needed to list cleaned out today.

CONS

So far nothing however I do wish I could integrate it into my WordPress site so I could know when a user had a bad email I could delete them.

Reason for choosing ZeroBounce

Price and customer service were available right now. I hate having to email customer service for a new product then have to wait 24+ hours to find out if they are even the right service. In this case, I need a good product now.

Reasons for switching to ZeroBounce

Mailchimp would not let me send out the list because too many might bounce. They could help me solve the issue or even suggest how I might fix the issues. So I searched online and found out about ZeroBounce.

Vendor Response

Kimberly, thank you for reviewing us! We're glad to hear your problem with Mailchimp got sorted out. Reach out whenever you need us, and good luck with your newsletter!

Replied September 2021

Sarah

International Affairs, 1 employee

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Great customer service!

Good overall, thanks!

PROS

I just started using ZeroBounce to scrub my email lists. As soon as I got online, a customer service agent was available to chat with me and answer my questions. That made the site easy to use, and helped me get fast results!

CONS

I'm still learning how to sort the lists. The results gave me too many types of inactive emails, so now I have to merge the inactive lists from all the categories, and sort them again.

Reason for choosing ZeroBounce

I used to sort my list in MailChimp but I wanted something more advanced so that I don't create unnecessary records in my listserve. Thanks

Vendor Response

We appreciate your feedback, Mrs. Petrin! Thank you for reviewing us.

Replied February 2021

User Profile

Aravind

Verified reviewer

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

Best tool to verify emails. Option for free trial usage. Easy to use and affordable.

The only tool that I found online to verify business emails as well as gmail, yahoo etc. So far best tool to verify emails and also provide the name of the person for the email belongs to. It made my work so easy to verify emails for the email campaign. It is fast and accurate and available at an affordable cost.

PROS

Zerobounce is one of best tools to verify emails online. The unique feature about zerobounce is that it also supports verifying email domains such as gmail, yahoo, hotmail, outlook etc. The name of the tool itself tells the purpose of it that zerobounce helps to reduce the bounce rate of the emails that we send during our email campaigns. It has options to verify single email and also has options to verify bulk email to verify 1000s of email by only just uploading a list of emails in an excel sheet. There is also a trial version available for free to test with 100 credits with an account. Zerobounce has good customer service too.

CONS

Only one account can be created for any organization using the company's email domain. If any one employee in an organization created an account then no other employee in any office in any country of the same organization can create an account or try the service for free trial. If someone else creates an account, Zerobounce will block all the accounts and will activate one account on request. You can use the free trial service without registering on the zerobounce.net home page using the search bar for 5 emails a day. If any employee in the company uses the free 5 credits then the service is denied for all other systems running on the same IP for that particular day.

Vendor Response

Aravind, thank you very much for your detailed review. We are sure this will be of great help to a lot of customers! Best, Team ZeroBounce

Replied May 2018

Abhisek

Information Technology and Services, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Very helpful tool to understand email deliverability

Must use product if you have hard time with email bounces

PROS

Very accurately tells us which emails are valid/invalid and great part is it also tells us the reason why they are invalid.

CONS

They should tie up with prospecting database vendors (just like ZoomInfo does with NeverBounce)

Vendor Response

Abhisek, thank you for reviewing us! We appreciate your feedback. If you're looking to integrate ZeroBounce into the platforms you use, here's where you can find all of our integrations: https://www.zerobounce.net/integrations Please reach out to us if you need help. Our team is available 24/7.

Replied January 2023

Rajat

Marketing and Advertising, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

ZeroBounce Review

Overall nice platform for bulk email verification

PROS

The bulk upload feature is useful and get the email verifications in minutes

CONS

The result file is not in the same sequence with the uploaded raw file, resulting into manual effort

Vendor Response

Rajat, thank you for reviewing us! We're glad to hear you're finding ZeroBounce useful.

Replied February 2023

User Profile

Doriangel

Verified reviewer

Oil & Energy, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2019

Keeping your Mail clean of unwanted information is possible

PROS

If I had found out before that it was possible to keep my mailbox free of spam I would not have believed it, this software is quite simple, easy to use and very fast. In addition, it is not necessary to be using it all the time, since, with only authorizing it, it begins to make the cleanliness of your mail account. One of its greatest benefits is the saving of space that begins to be noticed immediately.

CONS

One of the features that makes me doubt is the security of my information, I'm still testing its operation, but I think it's the only point that makes me doubt.

Vendor Response

Mrs. Miranda León, thank you for sharing your feedback here, we appreciate it! We understand your concerns regarding the security of your information. Also, we'd like to let you know that ZeroBounce is one of the most secure email validation services on the market. We use military-grade encryption codes to protect your data, and have acquired several certifications to attest our compliance with international data protection laws. You can learn more about it here: https://www.zerobounce.net/docs/#data-protection Best, Team ZeroBounce

Replied April 2019

User Profile

Emin

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2020

useful product for email validation and email filtering activities

For all size companies, a very useful software to carry out email marketing solution by identifying email lists and spam domains. Clean a database from inactive email addresses and improves validation and inbox placement scores. With a suitable subscription price, the software will increase the effectiveness of customization.

PROS

1) Very productive and effective integration with alternative Softwares such as Goggle sheets, Asana, Autopilot due to my work experience. 2) The filtering feature allows you to obtain the updated email without spams or bugs which is effective to keep customers' satisfaction high and not waste time on workflow. 3) A well-constructed security system lets you not to be worried about data privacy and anonymity of information on emails.

CONS

1) Whether the processor of your computer is not that much strong at office, the software can work slowly. However, if you keep your device up to date, then I believe there should not be a problem. 2) There are some limitations concerned with a free trial version: a) only 5 free email sending option in a day. As a result, another colleague uses 5 free email, then you wont have the same option; b) There is only one chance to create one account with the name of the company. In free trial version, it is limited, maybe it is different in a paid version.

Vendor Response

Hi, Emin Many thanks for reviewing us! We're glad to hear ZeroBounce is helping you. You can add several team members to your account -- even if it's a free account. Please reach out to us if you need help. :) Wishing you success with your list!

Replied July 2020

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2018

TRUSTED; THE BEST EMAIL VALIDATION SOFTWARE OUT THERE

PROS

I receive a hundred applicants daily with their resumes and application letters, and unavoidably some email traffic as well such as spam, junk mails and others. It is amazing that there is a software that can really manage emails and organize them by name or by sender. It automatically removes, blocks or moves unwanted emails, that saves me a lot of time and effort. With little action needed on my part, it does all the organization. It is a great addition to a professional toolkit.

CONS

So far, I have not faced any disadvantage with ZeroBounce, I am hoping there will be none.

Vendor Response

We are so glad to hear about how ZeroBounce is helping you! Many, many thanks for taking the time to review us! Best, Team ZeroBounce

Replied September 2018

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2018

A great way to make sure that sent newsletters are guarded and non-toxic

PROS

I was on the market for an email protect kind of software and I came across ZeroBounce. Its appraisal rate is high. Upon using it, it never once disappointed me with its features. Server detection of received emails is possible, preventing fraud. Removes spam, temporary addresses and toxic domains. It is an install and run kind of program which means once you install it, it will run silently in the background with little to no manipulation at all. It is amazing and very helpful. I would highly recommend this if you are dealing with many emails and you are trying to send newsletters or any type of emails as well.

CONS

Filters are rarely not accurate. There are a few spams that escape and find their way into your inbox.

Vendor Response

Thank you so much for your detailed review. We appreciate it! Best, Team ZeroBounce

Replied November 2018

User Profile

Adelaynes

Verified reviewer

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

An excellent filter of spams, which keep our databases at work clean.

If you are looking for a program that optimizes the fucniones of your management or company, Zero Bounce must be in that software package necessary to be a successful company. An optimal mail filtering, an accurate configuration, which allows not to send unwanted emails to the main tray, easy to use and configure. I recommend this software

PROS

In our work, we have several emails where we send information to each of the companies associated with service providers for the development of the social area. These contacts with business providers bring generic promotional mails that become spam. Zero Bounce is a great help for this type of cases, since within its benefits it allows to establish a filter for this type of spam emails, which load the database. Added to this allows to establish a more optimal organization of the emails desired by my management to work.

CONS

We have tried several spam email filter programs with disappointing results because despite the configuration established some spam emails arrived in the main tray. However since we use zero bounce, we have not had this problem so I do not have any contras in relation to the use of this software.

Vendor Response

Mrs. Castillo, Thank you very much for your review! We are glad to hear ZeroBounce made a difference. Best, The team

Replied July 2018

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING: