All Zoho Campaigns Reviews
1-25 of 239 Reviews
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Art
1 employee
Used unspecified
OVERALL RATING:
5
Reviewed November 2023
Best Bang for the Buck!
Rohit
Verified reviewer
Management Consulting, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Cost effective alternative to Mailchimp
Exceptional and very strong competitor of mailchimp
PROSIts price as this is good and really competitive on pricing when compared with mailchimp
CONSWhen I create campaign designs and want to undo changes, i goto the back button thus loosing my designs.
Reason for choosing Zoho Campaigns
As I was using Zoho CRM integration was easier and seamless.
Reasons for switching to Zoho Campaigns
Mailchimps cost was very high
Anmol
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2022
Best Email Marketing Software if you're using Zoho CRM
We used it mainly because we were using Zoho CRM, and how tightly it integrates with CRM.
PROSIt's tightly integrated with Zoho CRM, which is why opted for this tool. The data from this tool gets directly fetched by Zoho CRM and is shown on the contacts, account, and deal section. So a pretty good tool wrt integration.
CONSWhen importing contacts from Zoho, I've faced a lot of bugs. Contact import in zoho campaigns is a mess.
Reasons for switching to Zoho Campaigns
We were facing issues with the non-integration of netcore with Zoho. And had to use an alternate tool for fetching data back to Zoho.
Fernando
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed April 2023
Sadly I expected more
Zoho has a lot of tools (CRM, Helpdesk...) so it will be integrated with them, but (sadly) I wouldn't consider any Zoho tools
CONSIs difficult to explain. I have to recognize that Zoho is trying to do cheap services and give a lot of things, but there are many details that make you reconsider using their tools after some months.
Roja ji
Education Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Way to Target audience
Zoho is an user friendly interface and it's very easy to use.They have different types of features and plans for people requirements Very simple social media marketing.Customer support also good
CONSI don't have any kind of issues with Zoho campaigns.
chandan
Verified reviewer
Market Research, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Zoho Campaigns excellent support and attractive pricing
My experience with Zoho Campaigns is excellent. Account Manager is helpful solving all my queries. They helped us to set up our account from scratch.
PROSZoho Campaigns provide excellent support. It is a SaaS based email marketing tool with all automation features. We can create responsive email templates, attractive landing pages, list segmentation and many more. it comes with many integration. We can add calendar option in our mail. It is a excellent for promoting webinar through email.
CONSAnalytics is very poor. If they can work on Analytics and bring some advance features, Zoho has the capability to become leader in this segment
Reasons for switching to Zoho Campaigns
Zoho provide excellent customer support. Zoho is registered in India, we can save GST on Billing.
Tarundeep
Verified reviewer
Retail, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Good Entry Level Product
You can find almost all features that other email marketing software offer in Zoho Campaign at a very affordable price. Rather than burning cash on on expensive software, marketing teams can choose this software to get started with their email campaigns. Supports automation workflows, transaction emails and can build complex user journeys.
PROSThe best thing about this product is the native integration with Zoho CRM. We use Zoho CRM and it seamlessly integrates with it allowing us to run workflows and basic email automation campaigns. I would totally recommend it to marketing teams that use Zoho CRM.
CONSI feel sometimes the email templates aren't mobile-friendly. This could severely impact the performance of the campaigns. I generally prefer HTML templates that work pretty well with this application.
Reason for choosing Zoho Campaigns
Zoho Campaigns was bundled in Zoho One plan which also includes CRM software.
Regie
Retail, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
ZOHO Campaigns- Why use anything else?
Easy to use. Great and quick support.
PROSEasy to learn, use and access. I like the integration features.
CONSNone at this time. I've used other email marketing software and this is the best
Reasons for switching to Zoho Campaigns
Mailchimp wasn't as easily integrated with my email and other applications.
Makhdum
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Easy to use and cost effective
It's cost-effective and easy to implant with any platform. It also provides an agency portal which is very helpful for agency
CONSIt's take time to populate data after the campaign you launch
Reasons for switching to Zoho Campaigns
Because of 2 reasons 1) The Zoho campaigns are very affordable 2) The agency portal is very helpful in managing our client
Kule
Automotive, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Sms marketing
I use zoho campaigns for Sms marketing and it gives the best outcome because Sms message easily reaches to anyone in the short period of time
CONSZoho campaign simplifies marketing in the way that Sms marketing is easy to do
Reasons for switching to Zoho Campaigns
I switched from bench wave because it's url is not reached.
Anonymous
11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2022
Great value, works well with Zoho Suite
Very positive
PROSIntegration with Zoho CRM and part of Zoho One
CONSList management and email customization, email templates
Reason for choosing Zoho Campaigns
Part of Zoho One, value for money, integration
Reasons for switching to Zoho Campaigns
We got as part of Zoho Ome
Stuart
Design, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Email Marketing
Easy to use. easy to add images tables etc... and easy to format the email.
CONSI found setting up lists a little bit confusing and takes a while to get used to.
Reason for choosing Zoho Campaigns
I liked the look and feel better, and the cost was less for a similar product.
James
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
You can’t go wrong with Zoho.
We really like the seamlessness and ease of the Zoho programs, especially the Campaigns program. We use it to send out emails every week or so, and we have yet to encounter an issue that the tech support couldn’t fix. As our experience with Invoice and Campaigns were positive, we are more inclined to use other Zoho programs, especially if their pricing is as reasonable as with Invoice and Campaigns.
PROSAs we currently use Zoho Invoice to manage our invoices and estimates, we decided to try out Zoho Campaigns for our campaign management. It is very easy to use and very easy to teach to clients to which we refer Zoho Campaigns. The price of Campaigns is very reasonable, especially compared to a lot of other campaign programs. I also like the social campaigns, as sometimes it’s more useful to use social media rather than email. It is also handy to allow multiple users post social media campaigns.
CONSI just wish that there were more customization options available for the email campaigns. There are a few options available, but the ability to design the perfect email from scratch would be handy. There are quite a few good options to get you started, but for those who wish to make the campaign their own, there are not as many features. Even though the program is very affordable for smaller businesses, it scales up rather quickly, especially the jump between 2,500 and 2,501 recipients. However, it is still the best price for the options.
Alex
Verified reviewer
Consumer Goods, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2020
Good for emailing customer subscription list
The strongest point is integration with Zoko CRM. It gives a better way to mass email subscribed customers than using the CRM mass email. The free account is comparable with competitors like MailChimp.
CONSThe user interface is clunky in places and buggy in others, and generally frustrating until you learn its quirks.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2019
Good except for a major error in setup design
We are a small business and thought we were using a system that took care of the problems instead of creating one. Maybe if you hire a zoho expert they would know the ins and outs, I am not sure. We unfortunately were ill informed at a great cost to our business.
PROSZoho CRM is supposed to integrate automatically with campaigns. It is synced together so that you never have to manually sync changes in records
CONSwe have been a user for 2+ years. We found out today that many of our records had not been synced. For 2 years. So new prospects were not synced - unless they came from one user. When we called set up sync initially with tech support, we asked if all our records were now permanently synced. They said yes. , they never said - any users other than me who used zoho had to set up sync separately, even though they are already users of zoho crm. No messages or instructions were given by zoho. We also wonder what else we don't know? for 2 years, no new records for my 2 main zoho managers were mailed - and we were not notified and informed of such a need.
Prem
Verified reviewer
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
All in one Marketing platform
Using and managing campaign with zoho family of apps with zapier and make, It makes my work easier and time saving. Once set on automation enjoy new customers and orders.
PROSFrom creating a campaign to getting your first customer, it has everything for marketing. Creating an email from templates or create your own design with responsive emails. Easy to integrate it with other zoho family apps, Saas and web services. Also capable of integrating with zapier, monday, Make, airtable and more
CONSEmail template editing with html format is a bit tough
Akio
Verified reviewer
Automotive, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
A big marketing tool
The configuration of Zoho campaigns has been simple. I liked the simplicity of the client interface and facilitated things. Zoho's campaigns were quite fast and have had no inconvenience with incorporation.
PROSZoho Campaigos is a great marketing branch by electronic correspondence that gives a lot of cost for its cost. One of its outstanding properties is its author of electronic correspondence seals to drag and release simple to use, which causes rookie users to produce rapidames
CONSIt is the best marketing program by electronic correspondence in the market. The options of offers to cease a receptive desire, a through Zoho have the possibility of sending personalized messages to attract new consumers and consumers. It has some questionnaire templates to use in different campaigns according to Ladies.
Brian
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Intuitive, feature-rich, easy integrations, very affordable.
Overall, Zoho Campaigns has been an exceptional platform for our outbound efforts and we would recommend without reservation.
PROSMy top 4 pros are the following: Integrates very well with my CRM (also Zoho) and syncs subscibers based upon my list requirements. Exceptional reporting module delivering both dashboard and deep-dive data (especially when coupled with Zoho Reports). Very user-friendly. Hired a new Marketing Specialist and she was up and running within hours. As part of the Zoho One package, there is not a more robust email/social outbound marketing platform on the market at similar dollar investment.
CONSWhile the number of pre-designed templates are impressive, it is still somewhat limited. List segmentation is the only aspect of the system that is less intuitive.
Michael
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
ZOHO Campaigns manages 8,000 person newsletter
The team at ZOHO Campaigns have been very responsive to any questions. I also like that once you build up a list you can manage the list in Campaigns. Overall been very easy software to use on a daily basis.
PROSI use ZOHO Campaigns to send out a daily 8,000 person newsletter. I have used ZOHO Campaigns for nearly 10 years for my newsletter. What I like is the ability to cut and paste HTML content into a template and create the newsletter in a couple of minutes.
CONSI would like there to be more subscriber reports in ZOHO Campaigns. Perhaps could be a way we could customize the subscriber reports a little better.
Mukesh
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Best for email marketing
We have been using zoho campaigns from last 16 months and find it quite useful to deliver our email campaigns. Its dashboard is very easy to use and even a newbie can handle it efficiently. We found Zoho deliverability of best class and we are getting more than 25% open rate for most of our campaigns. Highly recommended
PROSEasy to use.Less expensive Contact management is of best level.Campaign reporting is in very detailZoho support staff responds quickly.
CONSCan offer some discounts for long term users.
Nikita
Machinery, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed November 2023
Weak and Confusing Marketing Tool
Support replies are terrible and never really help either the problem had already happened and fix is not needed or they just confirm that there is an issue.
PROSIt is versatile and strong. Zoho campaigns has a lot of functionalities and connections to other Zoho tools.
CONSIt is not reliable in formatting, deliverability, reporting. The emails will look worse than from the competitors. There is no custom localization.
Nivin
Verified reviewer
Oil & Energy, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
A great automated email and social media marketing tool apt for a mid-sized firm.
It is the most efficient, simple and effective tool in market that helps us manage our campaigns. It provides metadata which is one of its unique features. They provide customer service round the clock. It helps to attain engagement via social media platforms like Facebook and Linked in. You can easily create newsletters with the provided templates. It compares all your email campaigns. The application is very affordable ,and they ensure great analytics. You have to focus on your content and the entire marketing process is taken care of by the application. The manual import and export of data is eliminated, as all this is done by the auto-sync tool. You can create incredible newsletters with the HTML integrated templates. Flexible and customizable layouts are provided.
CONSThe domain name verification process takes time. The absence of a variety of templates. Require more tutorials and step by step methods for posting campaigns. The interface looks outdated in comparison to other email marketing tools.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2021
GREAT product but minor drawbacks..
Overall, I found learning to use and create Campaigns fairly simple. It's could be more modern and impressive with templates. It's a little dated for 2021.
PROSThe best part of this software is it lets you schedule multiple campaigns.It also allows you to clone campaigns and change minor details if you are sending a re-occurring campaign.
CONSThe worst part is you can only schedule campaigns 24 hours from the time you create the campaign. This isn't helpful at all and is a huge drawback for me while using Zoho Campaigns.
Kevin
Internet, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed November 2023
Good tool for sending marketing emails and integrate with CRM
Our Marketing team uses this software for their newsletter and specific Marketing emails. The interface to create emails is simple and offers enough customization. I use this tool from time to time to help to set up custom variables. The other good thing is it integrates with our Zoho CRM and we can track a lot of parameters.
CONSThere was a bit of a learning curve for setting up custom variables. But once you know, it's easy.
Nalika
Insurance, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2022
Easy email managing
I love that it is easy to integrate with a lot of software that we use. It is also very easy to use and navigate
CONSI think that they can improve on the amount of immediate (real-time) sync that they have as this would make it easier for users to get work done quicker.