--- title: "Cisco Secure Email Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Cisco Secure Email. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Cisco Secure Email is a good fit for you!" source_url: "https://www.softwareadvice.com/email-security/cisco-secure-email-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Security Software](https://www.softwareadvice.com/email-security/) / [Cisco Secure Email](https://www.softwareadvice.com/email-security/cisco-secure-email-profile/) / Cisco Secure Email Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/email-security/cisco-secure-email-profile/) Reviews # Cisco Secure Email User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 25 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 17 reviews (68%) - 4 stars: 5 reviews (20%) - 3 stars: 3 reviews (12%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The best thing about Cisco Email Security is it provides protection with the intelligence of Talos behind it, thus avoiding identity theft and malware protection in emails, a widely used practice to infect devices. And all this, without additional cost of hardware and software in our Data Center. - Cisco's solution offers us high protection against malware, phishing, ransomware, trojans horse, and any kind of website with malicious links. - Simple and dynamic client interface. ### Most mentioned cons - Depending on the degree of security you want to apply, it can generate many false positives which can be tedious for end users and create an additional administrative burden on IT. ## Cisco Secure Email customer reviews Showing reviews 1-25 of 25 (page 1). ### High-quality email stability - Overall rating: 4/5 - Reviewer: Jose B. - Industry: Automotive - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In my personal experience with this instrument, I can mention that it is one of the best, as it is a robust and feature-rich electronic correspondence stability system. A fairly deep, multi-layered approach to email spam management and email stability. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like best about this instrument is that it can be used anywhere on-premises or in the cloud. He said it's an added feature. Simple and dynamic client interface. Customer service is quite responsive and polite. Also, we don't have to worry about email viruses and malware either. #### Cons In my personal opinion, we have not found fault with this product because Cisco Email Security is a good way to support the stability of personal data. That is why we have the possibility to say that the quality is excellent. --- ### Excellent Product for SPAM filtering - Overall rating: 5/5 - Reviewer: Ihab M. - Industry: Education Management - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. in Simple words, this is best solution for fighting SPAM, between 100k-150k emails received daily only 25% are legitimate emails. using Cisco Email Security have prevented lots of SPAM emails and helped our business reputation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Ability to manage multiple domains, easy to setup and operate, excellent reports, daily signatures for SPAM and Email threats. #### Cons Online support is somehow poor, I'd be happy to see an online knowledge base with admin guides and samples especially scripting samples. Renewal costs are a bit expensive. --- ### Good but not great - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: less than 1 year · daily - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I won't recommend using Cisco Email Security appliance in the organization and I'd prefer using other products like greathorn #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ability to customize the configuration and use Cisco Email Security appliance as an email gateway. Additionally, the spam filter and quarantine capability is much recommended #### Cons The user interface is bad. It makes it difficult to navigate through the dashboard. Additionally, making configuration changes is not very easy. --- ### The best email protection against external attacks. - Overall rating: 5/5 - Reviewer: João V. - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Cisco Secure Email is essential for us. The experience has been excellent and makes us more secure against the myriad of external attacks with attachments containing malicious links sent by email. The Cisco Secure E-mail solution protects all mailboxes and reduced incidents of malware, viruses, trojans that previously occurred by 100%. It's much more than just any anti-malware with great support and protection upgrade every day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cisco Secure Email is very important to us. After your purchase we are more secure about your internal data. Cisco's solution offers us high protection against malware, phishing, ransomware, trojans horse, and any kind of website with malicious links. The interface is user-friendly and easy to use and configure email protection rules. #### Cons The solution still had no immediate problems to be discussed. At first I only have praise and positive points about the Cisco Secure E-mail solution. --- ### Maximum protection of all emails - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Today email is still the most common form of communication between companies, partners and clients, whether in a formal or informal way; for which a good protection is extremely necessary. With Cisco Email Security we met that challenge very well by increasing the security of Office 365. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing about Cisco Email Security is it provides protection with the intelligence of Talos behind it, thus avoiding identity theft and malware protection in emails, a widely used practice to infect devices. And all this, without additional cost of hardware and software in our Data Center. #### Cons Depending on the degree of security you want to apply, it can generate many false positives which can be tedious for end users and create an additional administrative burden on IT. --- ### Powerful, complex system - Overall rating: 5/5 - Reviewer: Andrew C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Unified approach to email security. Easy access for end users to manage spam, and send encrypted emails. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Powerful, feature-rich email security system. Very in-depth, multi-layer approach to spam management and email security. Nice benefit of email encryption too. #### Cons The complexity of configuring the system and deploying. It took quite a few meetings with Cisco engineers to get everything set up. --- ### Best Security feature for Email Security - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Awesome! Nice support (24/7) very professional people and a lot of features for security purposes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Encryption for emails: It works so good with encryption for emails, I can put a single word on the subject line, email body for encrypt my email. Receive and notification when the recipient opens the email and also give a time to live for my email. I think it fit very well for companies who works with DLP for data in motion. #### Cons I think the reports view can be better to improve best security profiles in your company. --- ### Cisco Email Security - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This makes my email filtering even easier and safer. Great tool. #### Cons Sometimes fails to detect obvious things on email but luckily it happens rarely. --- ### Cisco Email Security Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it does what it's meant for and helps put my clients minds at ease when sending personal information via email. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros This software allows to send secure emails to those intended to receive them. This helps not only myself but also clients feel safe when emailing secure documents that contain personal and financial information. #### Cons Sometimes really annoying to use, slow, logging in constantly and sending emails is frustrating due to it being basically an email within an email. --- ### Best tool for Email Security - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered I am very happy to have this tool in my organization easily i can manage emails scams and easily blocks effected emails. And its customer support is very good they provide full support on any issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its user interface is very user friendly anyone can use it. Best tool to protect infected emails coming in our organizations. And easily we can manage allow and deny emails inbound or outbound by this tool #### Cons Little bit costly but overall if we are looking for security this is best tool. --- ### The Gold Standard in email, and web based security! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Automotive - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Painless, simple, and without issue! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best programs in this category for the casual user (that's me in this instance) are ones that can be set and allowed to run on their own. This is one that is constant in the background, easy to work with, and doesn't require a lot of micromanagement. #### Cons It can be a bit over protective, and due to its "stand alone" nature if you should have to interact with the program in any way to fix something it can be a bit confusing to do any "deep dives" into it. --- ### Networked - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was okay. It needed some attention with connectivity, but it did it's job! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It allowed a secure internet connection away from the workplace making it easier to communicate with families and staff while still following company policy #### Cons I had a lot of connection issues and often got kicked out; when you are using a VPN security system you want to know it is one you can rely on without having to start over every time. --- ### Cisco E-mail Security - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Data Security #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that this software protects me against spam and fraudulent senders/infected files. #### Cons There's nothing that I can think of that I dislike about this software. --- ### Security for our email inbox - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 5001-10000 employees - Product usage: 1-3 years · daily - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is used as anti automatic spam of the company. It serves to give more level of security to the usual. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I recently found that some emails that the system bar, but not sure it is spam, it is allowed to open the same via the web, managing to have access to the information contained within the email but files and images are not downloaded. #### Cons The system has a shortcut to save contacts and emails, so that they no longer fall into the spam box. But never saves contacts, and it is necessary to contact the security team --- ### Cisco Ironport Cloud Email Security - Overall rating: 5/5 - Reviewer: Rik T. - Industry: Higher Education - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are using it to make sure the mail coming to our inboxes is clean and safe. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software stops about 80% of the email coming into our network as either spam or something more malignant, greatly enhancing our efficiency as we no longer have to wade through the mire to get to the gold. #### Cons It is a bit complicated to set up and make changes --- ### Secure and Free software to send sensitive data - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As part of our contractual agreement it was agreed that the business would register for this free service to send correspond between our companies. Its safe, reliable , really easy to use and GDPR compliant. Great to use for sending emails with sensitive docs and data. #### Cons No negatives other than its only used between us and the other company as our other consumers haven't signed up for the service so data is sent to them through another software programme. --- ### Keeping our security in place for us and our clients - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros It's so easy to use and trustworthy. We can ensure that any confidential or sensitive information is being kept encrypted and safe. #### Cons So far, we haven't run into any mishaps and have used it for over 3 years and continue to use it with our clients. Can't think of anything thankfully. --- ### Must have application to prevent from cyber attacks and phishing mails - Overall rating: 4/5 - Reviewer: Sandeep R. - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: 1-3 years · weekly - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is overall a great experience to use. We no longer have to worry about any malware or data breaches. It is easy to implement and runs smoothly without any hassle. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easily integrated with many clients such as outlook, gsuite, etc. It identifies any potential threat mails even before entering users inbox and alerts the admins. It is must have application in order to prevent hacking or any cyber attacks. With its AI capabilities it predicts any possible threat before hand and prevents any kind of attack. It also prevents unauthorised access to prevent data breaches. #### Cons So far there is nothing to dislike about this app. Its a very useful tool to keep us secure. --- ### Keeps all my data secure - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Broadcast Media - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it's worth getting to have that piece of mind that you're protected. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I like knowing that I have a good program behind me that will keep me safe. It takes the stress out of emailing and opening emails from senders who are not specifically on your safe sender list. #### Cons It sometimes locks me out. I have worked with IT in the past to get this problem fixed, but it still does this occasionally, which can really slow down my work. --- ### Excelente Software - Overall rating: 5/5 - Reviewer: Henrique C. - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Muito bom software de segurança e muito fácil de usar. Muito bom mesmo. #### Cons Como quase todo o software de excelente qualidade, existe um lado menos bom, o seu custo... --- ### Cisco Secure Email Review - Overall rating: 5/5 - Reviewer: Sandra W. - Industry: Gambling & Casinos - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like using this software because in HR there is so much private information that is being sent and to have that compromised would be a disaster. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Cisco secure email software is great and quite easy to use. We use this often through our vendors and it gives you the level of security that your email is not going to get intercepted or hacked. #### Cons So far, I have not found any cons that would alarm me to not use this product. It is as secure as it seems. --- ### Amazong software to watch classes - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: a free trial · daily - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I do recommend it if you want to find a platafor to develop classes connected to the wole world. It is easy and nice to work with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software it is just amazing to watch classes around the world. Italian Universities are very addpeted to this software beucase it has a easy way to work with, pratical, not expansive, and allow the classes to happen vey fluid withouth any interrumptions. #### Cons It is very good, I do not have any problem with. --- ### Great Email Security for Any Company - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Higher Education - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Cisco Email Security is a great appliance to have for any SOHO business or large enterprise because of the features that are built in. You can greatly customize what and how you want blocked with attachments or senders. #### Cons The operating system can be a little clunky when trying to navigate and search for what you are looking for. Depending on the appliance that you buy, can also be a bit slow sometimes. --- ### Nice tool to secure mails - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 5001-10000 employees - Product usage: 1-3 years · weekly - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall is an easy use add on that helps company to protect its mail traffic against cyber risk #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Cybersecurity risk mitigation and protection against threats. Phishing avoidance #### Cons Time to set it up and. Need IT people to manage it --- ### Great choice for Cloud Email Security. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: 1-3 years · weekly - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Cisco Email Security is a Powerfull tool for big companies that work with a lot of workstation and call centre. #### Cons The fact that it is a Cloud base platform could be against your business protocol. The price is still kind of high for small companies. ---