About MimeCast Email Security

MimeCast Email Security is a cloud-based solution, which enables businesses in education, manufacturing, legal, healthcare, financial services, construction and other industries to enforce information security policies, block malicious emails and track delivered conversations from within a unified platform. Managers can search for suspicious files for manual remediation and investigation according to requirements.

MimeCast Email Security helps administrators gain insights into types of targeted attacks and risky employees, export organizational cyber threat data and detect/stop spear-phishing, ransomware and impersonation. The system secures confidential information using data loss prevention (DLP) capabilities. Additionally, businesses can monitor, detect and ...


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68 Reviews of MimeCast Email Security

Average User Ratings

Overall

4.28 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(37)

37

4 stars

(20)

20

3 stars

(6)

6

2 stars

(3)

3

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 68 results

November 2017

User Profile Picture

David from Broad and Cassel

Verified Reviewer

Company Size: 201-500 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Great product that just works as expected. Easy to use and manage.

Email protection

Pros

Mimecast is a great product overall and just works as expected. Because it is a SaaS offering, setup and config is quick and easy and the overall reliability has been everything we expected it to be. Mimecast has also continued to innovate and introduce new offerings to enhance our overall security which is key to staying ahead of the curve from our perspective.

Cons

The only con I have with Mimecast is that the administrative console is not the easiest to navigate and is often slow. While the end user facing components are easy to use and do not require much training, the admin portal seems designed by engineers with less end-user perspective. It is also much slower to navigate than other websites.

January 2021

Peter from Twinstate Technologies

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2021

Robust and easy

Overall, they have been easy to work with and have a robust solution. The rep we have is responsive and always helpful, which is nice. Support is generally good, though recent years have shown that its getting worse.

Pros

The level of granularity in policy creation while still being robust and easy to use.

Cons

Troubleshooting, although easier than some software, can be difficult to do via tracking. We've tried chasing down messages that triggered a policy despite being exempt, only to find it was some nuance of how that one policy worked.

Reasons for Choosing MimeCast Email Security

MSP friendliness is big here - the others were difficult to work with. Effectiveness of product was also a major factor.

Reasons for Switching to MimeCast Email Security

Sophos Reflection was a terrible product overall - everything from how it worked to support.

August 2021

User Profile Picture

Masturah from Celcom Axiata Berhad

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2021

Protect email with MimeCast

MimeCast Email security provide some security regarding my email protection, but not total protection.

Pros

I have use this software as additional to protect and secure my email in the Microsoft Office 365. It is quite easy to use and i can setting it up independently by following the guides that are provided. It has protection over malicious email or spam email and block it from my main email inbox.

Cons

Even-tho there are filters for spam emails, the detection rate is not really the best as i still can see some of the spam email manage to be delivered to my main inbox. The email body and the title scream spam email, but unfortunately it can be detected by the filter is bothering me.

November 2018

User Profile Picture

Lindsey from Bricker & Eckler LLP

Verified Reviewer

Company Size: 201-500 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Functionality

2.0

November 2018

Mimecast....it could be better

I'd like to point out that I am approaching this review from a user standpoint. I want to make it clear that I am not part of my company's IT team, and I am aware that this program has contributed to cleaning up our email server and preventing potentially dangerous/harmful emails from entering our network. As a user, I see somethings that could be fixed, but I know that it is overall doing it's intended job which is good enough for now.

Pros

As a user of this software, I like that I can retrieve ANY of my past emails, even if they have been deleted. It gives me peace of mind that nothing is permanent, and I can keep my inbox organized with minimal emails, knowing that I can access anything at any point. I also appreciate the Mimecast app - I don't have to keep my email on my phone and receive constant updates about what is happening while I am outside of the office. I can log into the Mimecast app at my leisure and see everything that is going on.

Cons

I just think it is clunky. It is slow, it doesn't always work, and it sometimes disappears from my computer. Seriously - I've had to download and redownload multiple times (with the help of my IT department). I am unsure if that is because of the software itself or because of it's relationship with Outlook and Citrix, but there are definitely some bugs to smooth out. I also think that the search function is not as easy to use as most search functions. It takes a lot of filtering and keyword searching to find what I am looking for, and sometimes it is an impossible job.

May 2020

Brian from AMS

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2020

Mimecast has really improved our spam situation and reduced the amount of time we need to deal with

We have had great success with Mimecast. Our user base has really taken to the product, so much so that a few wondered what had happened to all of their spam!

Pros

Mimecast is very good at catching spam before it hits a user's inbox. It also has great features like attachment sandboxing which are eye opening.

Cons

Mimecast can be daunting to get set up initially; there are many different configuration screens which all work together. Configuring policies can be confusing, but support is quite capable and you should make use of that resource as you get things up and running.

Reasons for Choosing MimeCast Email Security

We felt that the features were better, as well as the online reviews.

Reasons for Switching to MimeCast Email Security

CanIt was really falling behind on features and functionality. We only truly realized just how far it had dropped after we switched to Mimecast and saw what good spam scanning was like.