--- title: "Paubox Email Suite Software Reviews, Demo & Pricing - 2026" description: "Review of Paubox Email Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/email-security/paubox-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / Paubox Email Suite Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/secure-email-gateway/paubox-profile/reviews/)[Alternatives](https://www.softwareadvice.com/secure-email-gateway/paubox-profile/alternatives/) # Paubox Email Suite Review From $29 Free version Free trial 1 plan Wondering if Paubox Email Suite is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Paubox Email Suite 5.0 [(29)](https://www.softwareadvice.com/secure-email-gateway/paubox-profile/reviews/) Pricing Pricing available upon request ### About Paubox Email Suite Paubox is a cloud-based, HIPAA-compliant email solution provider that helps small to midsize health care businesses send and receive emails. It provides several modules, including Email DLP suite, which protects data and assures compliance; Encrypted Email, which negates the usage of plugins; HIPAA Email API, which allows developers and health care providers to integrate the solution in their IT infrastructure. Paubox follows zero-step encryption for all sent emails – Senders send emails and Paubox encrypts the messages end-to-end without any keywords or login. With its 256-bit AES encryption, Paubox works with G Suite, Office 365 and Salesforce. It comes with features such as business associate agreements, APIs, customizable rules and insights. In addition to this, Paubox provides benefits including ongoing sales and training support, no renewal fees, commission structure based on the business model and support for clients and partners. Wondering if Paubox Email Suite is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## Paubox Email Suite User Interface ## Popular Paubox Email Suite Alternatives Main Product Paubox Email Suite 5.0 [(29)](https://www.softwareadvice.com/secure-email-gateway/paubox-profile/reviews/) Ratings Breakdown - 4.93Ease of use - 4.85Value for money - 4.93Customer support - 4.90Functionality Pricing Available upon request Get Price Alternative Product [Virtru](https://www.softwareadvice.com/email-security/virtru-profile/) 4.5 [(39)](https://www.softwareadvice.com/email-security/virtru-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.43Value for money - 4.40Customer support - 4.36Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [NeoCertified](https://www.softwareadvice.com/data-loss-prevention/neocertified-profile/) 4.9 [(104)](https://www.softwareadvice.com/data-loss-prevention/neocertified-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.90Value for money - 4.87Customer support - 4.78Functionality Pricing Starting at $59.00 per year Get Price Alternative Product [SpamTitan](https://www.softwareadvice.com/secure-email-gateway/spamtitan-profile/) 4.6 [(563)](https://www.softwareadvice.com/secure-email-gateway/spamtitan-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.50Value for money - 4.53Customer support - 4.41Functionality Pricing Starting at $1.26 per month Get Price Alternative Product [Trustifi](https://www.softwareadvice.com/email-security/trustifi-profile/) 5.0 [(20)](https://www.softwareadvice.com/email-security/trustifi-profile/#reviews) Ratings Breakdown - 4.75Ease of use - 4.89Value for money - 4.94Customer support - 4.80Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Libraesva Email Security](https://www.softwareadvice.com/secure-email-gateway/libraesva-email-security-profile/) 4.9 [(50)](https://www.softwareadvice.com/secure-email-gateway/libraesva-email-security-profile/#reviews) Ratings Breakdown - 4.78Ease of use - 4.85Value for money - 4.88Customer support - 4.84Functionality Pricing Starting at £5.00 per year Get Price ## Paubox Email Suite Pricing and Plans Starting price: $29.00 Free Trial Free Version Basic $29.00 per feature No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Paubox Email Suite Features - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of Paubox Email Suite Access Controls/Permissions Activity Dashboard AI/Machine Learning Anti Spam Anti Virus API Archiving & Retention Authentication Compliance Tracking Customizable Forms Customizable Reports Data Leak Prevention Data Loss Prevention Data Security Document Storage Domain Check Email Attachment Protection Email Filtering Email Monitoring Encryption For Healthcare For MSPs HIPAA Compliant Phishing Protection Policy Management Real-Time Reporting Reporting/Analytics Risk Management Scheduled/Automated Reports Search/Filter Secure Data Storage Self Service Portal Spam Analysis Spam Blocker Spam Quarantine Third-Party Integrations Threat Protection Threat Response Two-Factor Authentication User Management Vendor Management Whitelisting/Blacklisting Workflow Automation Workflow Management ## Paubox Email Suite User Reviews ## Paubox Email Suite customer ratings - Overall rating: 5.0/5 - Total reviews: 29 ### Rating distribution - 5 stars: 28 reviews (97%) - 4 stars: 1 reviews (3%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.9/5 - Customer support: 4.9/5 - Functionality: 4.9/5 --- ### Seamless encryption for email that doesn't rely on trained users to use it - Overall rating: 5/5 - Reviewer: Beau M. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Excellent seamless email encryption that doesn't require a heavy training component to teach people when and how to use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the fact that it is always on, and I don't have to teach anyone how to encrypt emails, or when to encrypt emails. #### Cons I wish it had a feature to expire or recall an email that was sent by mistake. #### Reasons for switching to Paubox Email Suite Virtru was expensive, and required training to use. --- ### Set IT & Forget It Encryption - Overall rating: 5/5 - Reviewer: Jason S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. With Paubox, we have been able to get our email encryption compliance to 100% with very minimal IT effort and no effort at all from the end-users. Using this system has eliminated many man-hours of looking through email logs to see if users were encrypting messages with PHI. Not having to dig through logs has made our weekly Compliance Meetings much more productive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Paubox solution is simple for the IT staff to administer, and it is completely transparent as far as the end-users are concerned. This solution is HITRUST certified, which makes our Compliance Officer very happy. :) We get a weekly report to show us how many emails are being processed through the system and quick insight into any issues. #### Cons The dashboard and reporting are very basic, but that could be because we only purchased the Encryption piece. Things might be different with the other modules installed. To be honest, there isn't much that I would change about this system. It is simple, and works well. #### Reasons for choosing Paubox Email Suite We chose Paubox over ZixMail and Barracuda for the simplicity of the system. This system just works without relying on the end-user to perform some task. #### Reasons for switching to Paubox Email Suite The Barracuda SPAM Firewall had some built in logic to find PHI in e-mails, but it was never very successful. To address this, we setup keywords to trigger the encryption process. Unfortunately, this workaround means the end-user needs to remember to type in the keyword. When the recipient would get the e-mail, they had to log into a portal to retrieve the communication. If they replied, the response would be in a portal that we would have to log into to retrieve. This kept the encrypted messages out of our e-mail system and difficult to find/reference later on. Inbound e-mails through the Barracuda portal never made it to our E-mail archiving system. --- ### Secure and HIPAA compliant email encryption - Overall rating: 5/5 - Reviewer: Kelly B. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am required to utilize HIPAA compliant communication for my mental health private practice and this service ensured compliance with end-to-end encryption. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service was excellent during my free trial and the instructions for set-up were easy to follow, even with limited tech knowledge. #### Cons The primary downside was the cost associated with the email encryption service. It was too expensive for me as a single account user. --- ### Love my Paubox! - Overall rating: 5/5 - Reviewer: Cheryl H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Paubox has been invaluable for Trinity. We desperately needed HIPAA compliant e-mail and Paubox filled that void. Our initial team, [SENSITIVE CONTENT HIDDEN], we WONDERFUL! They were always available in help, pricing, and customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When researching different HIPAA compliant software companies, we elected to go with Paubox, even though they weren't the least expensive. Two reasons mainly effected our decision. The first was it was not necessary to go through a third party (i.e. Secure Mail, etc) for our clients and residents to receive our e-mail. The second was the customer service and set-up. The set-up team was wonderful and continued that support through out the entire process from start to finish. We still have wonderful customer service reps. #### Cons Very little actually. As stated above, the team and ease more than make up for the few additional dollars we spend. #### Reasons for choosing Paubox Email Suite Third party logins were not required and the ease of use for our residents and staff. The customer service was the bomb!!! --- ### Excellent Technology! - Overall rating: 5/5 - Reviewer: Tony C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has been better than expected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The best thing about Paubox has been the ease of deployment, the customer service team was very easy to work with, they are very knowledgable and willing to transfer knowledge to me and my staff. To continue, the ongoing support is great as well, they always follow up and ensure everything is correct before closing the ticket. They technology, or implementation of technology i think sets Paubox apart from the others. The nearly seamless implementation has been wonderful for users and our partners and customers alike. #### Cons Nothing really, Paubox has listened to our needs and has added, or began roadmapping additional features. #### Reasons for choosing Paubox Email Suite Their billing model allowed for specific users, rather than "all users" which allowed me to control the cost. --- ### Best out there! - Overall rating: 5/5 - Reviewer: Carly B. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Once you have Paubox services setup, there is nothing else you have to do for emails to be HIPAA compliant. As the saying goes....set it and forget it! Customer support is amazing. They respond quickly and answer any questions thoroughly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of the encryption. There is no login or having to have an account for emails to be encrypted and its HIPAA compliant. #### Cons The cost of using Paubox is higher than others. #### Reasons for choosing Paubox Email Suite The seamless encryption that is HIPAA compliant and allows those receiving the email to open the email without having to login to a secure site. It's well worth the higher cost of other alternatives. --- ### Paubox works hard to make it seem easy for your company - Overall rating: 5/5 - Reviewer: Dave L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Fantastic. The team is super helpful and professional and the product is brilliant. I dare you to compare to other options available currently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to setup and easy to use - it's essentially blind to your employees, so no one can forget to use it like with Microsoft's approach. That makes being 100% compliant within your corporate domain very easy. #### Cons I have one tiny issue: the admin UI is very flat, albeit totally functional and useful. I just somehow want it to look better. Subjective! #### Reasons for choosing Paubox Email Suite Cost, features, performance, compliance. Also being HiTrust certified made all the difference in closing the deal. --- ### Full Email Encryption - Overall rating: 5/5 - Reviewer: Phillip R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This service does full end to end encryption. It's hippa compliant. You don't need to add a special word to the subject of an email, or use an outlook plugin or browser extension. You also don't need to worry about that one employee who never listens and forgets to encrypt emails as having personal information. This email service provider can work with your existing email provider or they can do it all for you, they take care of guaranteeing full end to end email encryption. We now encrypt 100% of our emails. The end user does not have to log into a special web portal, they view our emails as they do everyone else's. The best money we've spent in years. #### Cons The price is a little high. For us though it's well worth it. --- ### Seamless integration with GSuite, great support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PauBox provides me end-to-end send and receive HIPAA-compliant encryption of my email for my mental health therapy practice! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The pre-written and personally emailed instructions to configure my domain to utilize PauBox were step-by-step accurate and easy to follow, despite being complex. The clear instructions and excellent customer service when I had specific questions made deployment of this software in my domain a cinch! #### Cons No cons! It is excellent! There are many complicated steps to configure your domain, but PauBox makes that easy. #### Reasons for choosing Paubox Email Suite PauBox was highest recommended in the therapist community. --- ### Paubox meets our needs - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been able to manage our HIPAA compliant email needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Paubox integrates with our existing software well and satisfies our needs. #### Cons There are definitely features we do not use because the scope of the integration would be too much. --- Showing 1 - 10 of 29 Reviews [See All Reviews](https://www.softwareadvice.com/secure-email-gateway/paubox-profile/reviews/) ## Paubox Email Suite Popular Comparisons [Virtru vs Paubox Email Suite](https://www.softwareadvice.com/secure-email-gateway/paubox-profile/vs/virtru/)[MimeCast Email Security vs Paubox Email Suite](https://www.softwareadvice.com/marketing/mimecast-email-security-profile/vs/paubox/)[Proofpoint Core Email Protection vs Paubox Email Suite](https://www.softwareadvice.com/secure-email-gateway/paubox-profile/vs/proofpoint-email-protection/)[SendGrid vs Paubox Email Suite](https://www.softwareadvice.com/secure-email-gateway/paubox-profile/vs/sendgrid/) [Compare All Alternatives](https://www.softwareadvice.com/secure-email-gateway/paubox-profile/alternatives/) ## Other Top Recommended Email Marketing Software [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) **4.6** (33) Recently recommended **12** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6253) Recently recommended **7** times [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **4** times [SalesAndMarketing.ai](https://www.softwareadvice.com/product/529885-SalesAndMarketing-ai/) **0.0** (0) Recently recommended **2** times Stuck Between Options? 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