We use both Gmail & Protonmail but may move everything over to Protonmail in the near future!

Privacy and security-focused. We especially liked that images and attachments aren't rendered until we approve them, helping block unwanted trackers. Spam blocking features are excellent. Amazingly smooth and modern interface.

The only con I can think of is that the longer domain name makes it a bit longer to type or spell out when you choose to use @protonmail.com

I think its a great, secure tool. But very hard to use for non technical people. Love the VPN functionality, and the new storage.

I love Protonmail. It is secure, I was an early user (due to having many geeky friends, who recommended it), but am hopelessly overburdened by the tech side of it. They have recently expanded by adding storage to protonmail, which was long needed. Their customer service that used to take ages is getting a bit faster as well.

I know it can do a lot, but if you're not a techie, you won't use a fraction of what is possible with the paid version- and that includes VPN, Proton bridge, etc. So if I want any changes to my account, email redirects or whatever else, I have to ask friends or my assistant to change it. Which- in case a protonmail admin has to fix something, can take weeks. It would be AWESOME if you had video tutorials for different needs!

Until they blocked my email account because of a non-payment to the irrelevant VPN service I was very happy. The VPN is OK, having a secure core, not many servers as others but it's quite fast. My advice is - if you look for a VPN to check NordVPN, ExpessVPN, and ProtonVPN - they are all good. But IF you chose PROTON, make an account for VPN only and do not keep your important emails there because they are desorganized with accounts and better keep your mail separate from VPN in this case.

End-to-end encryption. Easy to use interface with search feature working fast. You can send encrypted email even to Gmail or any other provider, but encrypting the contents with a password - and the recipient can open it in a browser. He can also reply in encrypted mode even without having a protonmail account. In paid plans, you can also add your company's logo and seamlessly integrate encrypted proton technology. They also offer the ProtonVPN service, unlimited that is the only one offering no-limit VPN up to today (April 2021). The customer service is fast, very polite, and educated.

1. To make an account for ProtonVPN, you must first create an account for ProtonMail. Up to this - it's Okay. You may use both plans for free for years, and nobody will push you to move to a paid plan. BUT IF you move to a paid VPN service and for any reason, your card fails to renew the VPN, THEN they are ALSO blocking the INBOX to your email account until you pay for the VPN. I mean, they could stop the VPN or move you to a free plan, but to block email because you didn't pay the VPN... it's weird. 2. During registration, they push to put a credit card on the grounds to avoid spam. But there are other ways to prevent bots from making accounts. 3. do not encrypt subject lines but only the content of the email. 4. Subscription is relatively expensive compared to other providers. 5. Generally, communication with the support team is by Zendesk - an independent company. What about encryption here?

Protonmail is probably the very best email app I have ever used. I highly recommend it to anyone looking for a secure email experience.

I like that Protonmail gives me an extra sense of security and I feel confident that my email is protected from potential threats.

I liked everything about this app. It is easy to use and the support team always answers questions timeously. I can rest assure that my mail is safe from threats.

using protonmail i feel my privacy level increased a lot. I think my messages are now secure!

I like everything: security, graphics, GUI, ease of deployment, possibility to swithch from any other mail platform...

i can't find something i don't like.. i am really satisfied

The fact that it is fully encrypted gives me a peace of mind about the sensitive business information not being leaked, which is especially important in the age of GDPR. Certain conveniences have to be sacrificed though, and the software could be improved.

Full scale encryption Great flexibility with a number of inboxes, aliases Less expensive than using alternatives

On a Mac, you have to install an app called "ProtonMail Bridge" for it to work with your email clients Protonmail Bridge often randomly logs out, and then it is a bit of a pain to log back in and sync everything up The spam filter is sometimes too aggressive and hides legitimate mail

I think it's a great email service overall and I plan to continue to be a customer for the long term

- It's easy to create and use several aliases and domains - The Catch-All Email is very useful when someone mistype the email addresses - The folders and tags are handy to better organize the received emails - As advertised, the product DNA is very secure

- The VPN can make the connection a little bit slower - Some emails have ended up in the spam folder of some contacts - I find it somewhat expensive (I'm on the Professional plan) but I'm willing to continue supporting the company

I use ProtonMail every day and I feel safe when I send my emails with encryption.

I was looking for a good and safe email app that gives me the possibility to send encrypted emails to my customers. ProtonMail is the ultimate tool to do that. After the trial I payes for a subscription and integrated the mail functions with my domain name. I also got ProtonDrive, ProtonVPN and the ProtonCalendar, all secure. Now I send my invoices in a safe way without fear of interception and altering.

I found no flaws that I like least about ProtonMail. Perhaps the possiblility of integration of ProtonDrive in my Explorer, but I think that will come soon.

A+ experience all around.

Easy to use on my Apple SE. Sends and receives messages quickly. Intuitive interface. Had one issue (user based, that's me) and they contacted me directly with a personal email containing information specifically addressing my question to help guide me along....and that was when using the FREE email services....and then they followed up to make sure it helped. Amazing customer service.

That they didn't inform me of their product sooner.

I have a lot of fun using ProtonMail. Adopting it was simple and natural. With the benefits of encryption, all of its features are on par with or better than those of its rivals. I value how the business communicates its mission and sense of corporate responsibility.

ProtonMail makes the claim that it is more concerned with privacy and only retains the functionally essential logs. Since the shift, I've found that the advertising have become less relevant to the items I would want, demonstrating the seriousness with which they take privacy. Your official and private communications are well-secured using this technology. It offers a high degree of privacy. No advertising are displayed.

The free version offers a tiny amount of storage. UI appears to be a little antiquated. lacks contemporary email features. The expression "if you lose it, you lose your access is one recovery technique.

ProtonMail is an encrypted email service that uses end-to-end encryption to protect your data from prying eyes. It's easy to use, and perfect for anyone who wants to keep their emails private. ProtonMail also has a built-in VPN, so you can be sure your data is always safe and secure. It was reliable, but did have occasional outages.

ProtonMail is super easy to use, and it provides a high level of security for your data. ProtonMail also has a built-in VPN, which means you can be sure your data is always safe and secure. I like that I can use a regular email application to download and backup all email. The mobile application is a useful feature.

ProtonMail I don't think is as widely used as other email providers, and it can be a bit more expensive than some other options. Often the mobile application notifies you of a new email, when it's already been viewed through their webmail portal.

While I've been a customer of Protonmail for several years, the terrible customer service is about to send me looking for another service.

I like the privacy, but the web interface is clunky and requires a mail client of some sort. That requires the Protonmail Bridge which is ok - but an extra step to install.

For most problems, customer service is ok. But when you run into some difficult, you discover there is NO phone support. When you file a "bug report" you get a response, and usually a tech will response via email in 24 hours. But if the problem is not immediately solved, one email response per day appears to be the maximum they will do. Something that is not easily resolved may take days. It's also possible that tech ask the same questions that have already been answered.

This email application has very little learning curve, allowing you to get going quickly. Even just creating the email address took less that one minute it was that straightforward.

Protonmail is PGP encrypted, therefore you have peace of mind that no one is probing through your emails. It offers the ultimate feeling of privacy.

I've noticed that notifications seem to lag a bit, almost two minutes after an email hits your inbox. This can be frustrating if you are emailing someone back and forth in real time.

Overall experience is good.

It is one of the most secure mail services out there in the market. If do not need to worry about tempering or leakage of any mail they are end to end encrypted. Also the feature to self destruct is also very handy and helpful.

The only thing that I dislike about protonmail is the support service.

I use Protonmail on a daily basis. I will possibly stop using other mail managers and migrate all my contacts to Protonmail.

It is an extraordinary mail manager. It lacks nothing to become your favorite and daily use email manager. They guarantee an extra layer of security and privacy that other companies do not give.

The protonmail.com domain is not well known and some people receiving mail from this domain may think it is SPAM. This will be solved when Protonmail becomes more and more known.

Its simple, easy to use, easy to connect domains to and manage. It really is the best solution for a secure email out there

Development of new features/functionality can seem slow at times, but I would rather have quality over quantity