Deploying this software in my email system has reduce the risk of me getting attack from spam email and malware. With the increase case of people get attack by ransomware attach with their email, this software will totally protect me from that attack.

Combating spam and malware attack on my email is the biggest feature that SpamTitan has help me with. The email monitoring really work well and will block and notify me if any of the emails show strange behavior or comes from entrusted source.

SpamTitan is quite hard to learn all the feature and tools that comes with it. Some of the notification alert is too strange and i need to constantly referring back to the manual to know the description of the alert.

SpamTitan provided a lot of the functionality of our previous mail filtering service, while keeping costs competitive. It's very simple and easy to use from an end user perspective, and not terribly hard to set up as an Administrator. There are plenty of options for deployments both small and large. On the back end SpamTitan uses a collection of open source software like Spamassasin and ClamAV, bundled together in a pretty web interface they've designed and provide support for. Compared to rolling your own solution, hiring a Linux admin to manage a mail filtering service, this is much more cost effective.

Support was a little lacking. Their headquarters are in Ireland, so responses take a little longer, and it's a little hard understanding them sometimes, especially over the phone. The audio quality of overseas phone calls is very poor. The foundation SpamTitan is built on Spamassasin is only so good, it doesn't catch spam and viruses like the leading mail providers (Gmail/Google Apps). For that reason, it may require a little more time for administrators to fine tune settings.

Spam is removed.

Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.

The following lets it down: 1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better. 2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it. 3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers. 4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help.

SpamTitan is considered one of the basic and indispensable programs in protecting e-mail messagesFrom random, annoying and harmful messages, it is characterized by very reasonable prices.

filter inbox from spam, harmful messages

design the app is't in the modern layout

It has been pleasant doing business with SpamTitan. There sales team was low pressure, when I inquired with them they got back to me right away, they provided a live demo of the product, and they offered a free commitment free trial period so that we were able to directly compare it to our old spam filter solution before making a purchase.

Price is extremely reasonable for the service they provide. The competition has slightly more features but they offer them at 3 - 5 times the cost per user, which is in no way justifiable for the benefit (if any). Very easy to setup and offers great flexibility in how emails are filtered for different users.

One feature that is currently missing that our previous spam filter solution had was the ability to whitelist and blacklist email address and domains directly from the mail history report.

Its been good, but on initial setup it grabbed a lot of good email and marked it as potential spam. Quarantining calmed down after a bit - we use the service with multi-tenants.

Setup was fairly easy and the techs took their time to help us understand the install process.

The 30 day storage aspect is weak as is the ability to read contents and once its been delivered there is no resending. The multi-server cluster setup often requiores making sure searches are on both nodes or you may miss what you're looking for!

SpamTitan has help me so much in fighting a spam email and malicious link from harming our system. All the attachment in the email will be scanned before I open it and any suspicious file attachment will be blocked and quarantine, to protect me from mistakenly opening it. I really has a positive experience after deploying this software in my working environment.

SpamTitan has advance and extra security layers that protecting my email account get penetrated or get attack from spam email. Ransomware is one of the most feared kind of emails that we really want to avoid, and this software effectively blocking any malicious email that may contain file attachment or link that may harm my computer or phone.

The only point that i dislike is, there are no access to the software from other device except from my computer, as it only operating from stand-alone application for desktop. It will be more flexible if the software has web-browser, so user can access it from anywhere that internet is available.

The Spam Titan team have been brilliant, all the way through from initial contact to our engagement with support during initial configuration, they bent over backwards to be helpful. Support engagement is good, with very rapid responses to calls we submitted initially.

The product was really easy to setup and is intuitive. It basically does exactly what it is supposed to once setup and we have not experienced any issues with the product other than from our side setting up the various bits of DNS txt correctly :-) As expected it takes a while to learn our email patterns so initially there were some delays with some inbound emails due to Grey-listing as it waited for resends to recognise good email, this was improved by playing with initial grey list settings. Overall we are very happy with the product and we have had no complaints from any users, which is always a plus.

At this point there are no parts of the product that we are unhappy with.

Ease of use, once set up, only minor additions/deletions needed

Does not allow all attachments to be viewable in the console before release.

Very positive experience with SpamTitan for almost 2 year. Most of the spam emails is definitely has been filtered out and has securing my email account. I hope they can continue updating a new feature and spam filter keyword so it can secure my inbox better.

Protecting and securing my email account from spam and spoof email has very effective using SpamTitan. It has really avoiding my inbox bombarded from uninvited email. The quarantine report and the whitelist let me to unblock the incoming email if its were falsely unblock. It has serve me well and keep a peace mind from all the spam email.

One of the least thing that i like is the notification is not consistent at all. Sometimes it will notify me for a list of email that are block, and sometimes the notification won't even shown. The customer support is slow in replying ticket, and has been ignored for weeks without any response. Other than that, everything else is great.

Overall, we are very happy with the product and the customer support. We did have to put some time into this product but now we have a custom-fit solution, with fault-tolerance (two servers at two locations, both locations have both internet and private WAN access to the Exchange server) and we're saving thousands of dollars versus the managed solution we used to use. We can tighten things up if we wish, we have a lot of flexibility with this product. I rate it an excellent value. So much power, flexibility and fault-tolerance, for so little money.

We opted for an on-site appliance (a Linux server really, a VM in our case, but it's just a web-based console as far as configuration goes). Their cloud version is the same product running on their servers and that would relieve you of the work we put in, as I'll describe, but we wouldn't have it any other way. The on-prem version is what we like the most about this "software." We have another VM running at an alternate site, they sync with each other and one can take over if the other is down or unreachable. They also can load-balance. Yes this solution is a little more complex than are previous solution. But it's in the complexity that you get the flexibility. SpamTitan support has helped us tweak the settings based on what we're seeing in the console. Excellent history report shows everything, or you can filter very easily. Unfiltered you can see blocked (and why), quarantined, accepted...everything. If you don't see it, that email did not get to you, and in our experience it has been a Sender issue every time. SpamTitan, with the clustered configuration is less that half the cost of our old solution and we never have to upgrade or replace the "appliance" because it's just a VM, or one of our physical servers, either way, you never face an End of Life "you must upgrade" mandate from SpamTitan. Also - these servers will spool email until they can reach the email server. So if your email server is down or unreachable, you most likely are still getting email.

Well...it does require us to do some of the lifting and I have discovered there was a lot I didn't know about fighting spam. I turned on one block setting and started blocking emails I didn't want to block, okay...turn that off! We had warned all of our employees that we were switching products and to be on the lookout for spam and/or missing emails. Most reports were false, but in some cases there was a problem with the settings and this helped us to tweak the product. Also be aware that you need to use a trusted IP address or your emails may end up in the recipient's spam folder. We just used the IP from our old solution once we ran into this issue. There are certainly other examples, things not working right because we didn't set it up just right (we tend to do things on our own, we learn more that way). Every time we've gotten stuck I have gone to the website and checked their knowledge base. If I didn't find the answer I create a ticket. If you give them a console-generated code they can get into your system and look at your settings. After a month or two I think we have the settings where we want them. However, we keep an eye on the history report, watching for any signs of trouble. The product worked well right out of the box, but now it's really doing a good job, without blocking good emails (yes, some bad emails get through, but it's at least as good as our old expensive managed solution).

Just sorting the crap emails automatically that come in saves my company hours in man hours. It's also blocked malicious attachments which is awesome because the weakest part of any security is always the people. This helps with that tremendously

It's as close to "set it and forget it" as you can come in the IT field. Right out of the box support helped me set everything up in less than 20 minutes, no hardware to worry about, nothing like that. Literally all I have to do is check to see if something was blocked incorrectly once in a while, white list it, and done. I've been using spam titan for almost a year and in that time we have blocked over 200k spam/malicious emails for a 30 person company before they even hit employee mailboxes. I shut off the service for 48 hours just to make sure it easy legit, it was, and I haven't shut it off again since. Whitelisting and blacklisting domains and specific emails are super easy. Support Staff are awesome and go into detail when resolving problems if they were to arise or even if you just have a question. They have always been friendly and curteous and super personable and have been some of the best people to work with in all my years doing IT.

The only thing I feel is missing is the ability for cloud users to create their own key word filter. Don't get me wrong, the spam filter itself is amazing, just a bit more precise control on my end to mark specific phrases or words as spam would be nice. Being able to see the email body of messages that come in as SPF fails would be helpful at times as many company's we deal with have auto invoicing that fails SPF. Other than that no issues!

With over 500 mailboxes, spam had become a major problem for users. Not only was it an exposure point for phishing scams, but viruses as well. Along with just wasting resources on my email server and clients computers. Spamtitan has put a stop to most, if not all of the spam related issues my organization had. It is worth every penny.

It has greatly reduced the amount of spam getting to my users. I hesitate to put a % to it for fear of being low, but I say 90% of the spam that use to get through is captured now. Not only that, but I can easily blacklist or whitelist specific addresses or domains. Something that was a painful process on my previous spamfilter platform. You can also pull metrics and reports to show how much mail has been processed and how much has been caught.

The setup process can take some time, but their support staff are very helpful and will get you through it. It is worth the setup pains for the filtering it provides though.

Anti-spam filtering service and online archiving system. Great for security and cloud migrations.

There are several advantages of using this software. Apart from being an anti-spam filtering solution, it also serves as a temporary archiving service when you need to take your mail servers down for maintenance. You will never lose an e-mail. Great tool to have if planning an e-mail migration to a cloud provider. No more appliances and almost zero configuration apart from relocating your MX records. Highly recommended.

The customer support is not that great. It always appears that you are dealing with the same person over a chat or report ticketing system. I am not so sure how many engineers are working in support but I always seem to work with the same person. It is really hard to get a remote session with an engineer, most of the time you only receive ticket replies with instructions to be followed and it feels like trial and error. Nevertheless, the software works perfectly so you rarely need to use support. It is for extremely irregular situations that you would contact support.