--- title: "Zix Email Encryption Software Reviews, Demo & Pricing - 2026" description: "Review of Zix Email Encryption Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/email-security/zixmail-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Security Software](https://www.softwareadvice.com/email-security/) / Zix Email Encryption Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Zix Email Encryption Review From $100/year 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Zix Email Encryption 4.3 [(7)](https://www.softwareadvice.com/email-security/zixmail-profile/#reviews) Pricing Starting at $100.00 flat rate per year Top Alternatives ### About Zix Email Encryption ZixMail is an on-premise email encryption solution that helps healthcare providers, financial institutions and other businesses secure email communication with external and internal stakeholders. The platform enables organizations to encrypt and decrypt attachments and other confidential information across emails. ZixMail supports installation on various on-site and web-based email systems and Windows devices and provides automatic distribution and retrieval of public encryption keys using ZixDirectory. It offers a host of features such as proof of delivery, automated key management, multiple email servers, message/attachment compression and more. Additionally, the application allows users to send secure messages to multiple users, authenticate recipients and receive timestamps to record the opening time of emails. ZixMail supports integration with Microsoft Outlook via a plugin, enabling businesses to securely send and receive emails. Pricing includes annual subscriptions and support is provided via phone, email, FAQs and other online measures. ## Zix Email Encryption User Interface ## Popular Zix Email Encryption Alternatives Main Product Zix Email Encryption 4.3 [(7)](https://www.softwareadvice.com/email-security/zixmail-profile/#reviews) Ratings Breakdown - 4.57Ease of use - 3.83Value for money - 4.17Customer support - 4.29Functionality Pricing Starting at $100.00 per year Alternative Product [SendGrid](https://www.softwareadvice.com/email-marketing/sendgrid-profile/) 4.2 [(753)](https://www.softwareadvice.com/email-marketing/sendgrid-profile/reviews/) Ratings Breakdown - 4.07Ease of use - 3.96Value for money - 3.73Customer support - 4.12Functionality Pricing Starting at $15.00 per month Alternative Product [Hoxhunt](https://www.softwareadvice.com/email-security/hoxhunt-profile/) 4.9 [(338)](https://www.softwareadvice.com/email-security/hoxhunt-profile/reviews/) Ratings Breakdown - 4.93Ease of use - 4.77Value for money - 4.82Customer support - 4.83Functionality Pricing Available upon request Alternative Product [Trustifi](https://www.softwareadvice.com/email-security/trustifi-profile/) 5.0 [(20)](https://www.softwareadvice.com/email-security/trustifi-profile/#reviews) Ratings Breakdown - 4.75Ease of use - 4.89Value for money - 4.94Customer support - 4.80Functionality Pricing Starting at $6.00 per month Alternative Product [Virtru](https://www.softwareadvice.com/email-security/virtru-profile/) 4.5 [(39)](https://www.softwareadvice.com/email-security/virtru-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.43Value for money - 4.40Customer support - 4.36Functionality Pricing Starting at $119.00 per month Alternative Product [ESET Endpoint Security](https://www.softwareadvice.com/security/eset-endpoint-security-profile/) 4.7 [(1172)](https://www.softwareadvice.com/security/eset-endpoint-security-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.43Value for money - 4.36Customer support - 4.56Functionality Pricing Starting at A$304.00 per year ## Zix Email Encryption Pricing and Plans Starting price: $100.00 per year Free Trial Free Version Basic $100.00 flat rate, per year No plan information available ## Zix Email Encryption Features - Popular features found in Email Security Email Attachment Protection Encryption Spam Blocker Spam Quarantine Whitelisting/Blacklisting ## Zix Email Encryption Integrations Microsoft Outlook Integration rated undefined from -1 review ## Zix Email Encryption User Reviews ## Zix Email Encryption customer ratings - Overall rating: 4.3/5 - Total reviews: 7 ### Rating distribution - 5 stars: 5 reviews (71%) - 4 stars: 1 reviews (14%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (14%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 3.8/5 - Customer support: 4.2/5 - Functionality: 4.3/5 --- Have you used Zix Email Encryption and would like to share your experience with others? ### Very good encrypted email - Overall rating: 5/5 - Reviewer: Cindy O. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered ZixMail over all is one of the best ecrypted emails I have ever used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, ease of setting up. Good customer support, so easy to use with Microsoft Outlook. My clients use this software and it was nice to be able to send and receive what I needed so efficiently and secure. The security and encryption is so important in my line of work and Zix takes this seriously and works hard to make sure this is not violated. #### Cons The cost of the software was out of my budget for a 2 person office. For years their software was reasonably priced and then for some reason they too a huge price increase and I could never get a valid answer on why. #### Reasons for choosing Zix Email Encryption Ease of Use and productivity --- ### Great email protection! - Overall rating: 5/5 - Reviewer: Jessica L. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered I have loved using this program to ensure the safety of my email and my computer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how this program monitors my email and let's me know when suspicious activity has been quarantined. I can then see the emails which have been sent to the side to view them and determine if they are spam and harmful. Typically this program is on point and knows when something is harmful. #### Cons I wish there was an option to review my email summary more often than weekly. --- ### AWEFUL customer service - Overall rating: 1/5 - Reviewer: Mark O. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered TERRIBLE communication, poor service, and awful billing practices. They constantly called and harassed us over a bill that was already being paid on time each month via ACH. Despite timely payments, they repeatedly acted as though the account was delinquent. The overall experience was extremely frustrating and unprofessional. Between the lack of communication, ongoing billing issues, and constant collection-style calls over payments that had already been made, I would not recommend their services. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The overall email protection services themselves worked as expected, and I was generally satisfied with the actual product. However, the quality of the product could not overcome the ongoing customer service and billing issues. #### Cons The customer service and billing practices have been awful. When we initially established email service, there were numerous problems, and no one seemed willing to take urgent action to correct them. We experienced the loss of multiple emails due to their incompetence, which created significant disruption for our business operations. In addition, managers are never available, and despite repeated requests, no manager has ever returned a phone call. To make matters worse, service was disconnected without notice after I sent an email expressing frustration about the ongoing issues. That type of response to legitimate customer concerns is completely unacceptable and highly unprofessional. #### Reasons for choosing Zix Email Encryption many of the business partners we work with used zix --- ### Handling Email Encryption Made Easy - Overall rating: 5/5 - Reviewer: Silvia R. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros With the product, securing our emails is easy and it has been super helpful. #### Cons No major flaws with Zix Email Encryption --- ### Zix helps us secure valuable information - Overall rating: 5/5 - Reviewer: James H. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent customer service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integrates seamlessly with O365. Easy for end user to use #### Cons It was moderately difficult to implement --- ### Zixmail review - Overall rating: 5/5 - Reviewer: Sue O. - Verified reviewer: Yes - Industry: Machinery - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Worked for my purposes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and met the needs of my company for encryption to outside associates. #### Cons Was a little spendy when there are more options, now, for encrypted email. We recently moved off zixmail and moved to another vendor. --- ### Simple, easy, no frills - Overall rating: 4/5 - Reviewer: Heather H. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If you don't have an alternative for secure, encrypted mail, it's pretty good. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Zixmail is easy to use and simple. It doesn't have a bunch of frills or options, but you don't really need any when it comes to sending encrypted emails. #### Cons It is separate from Outlook, so slightly less convenient than using Virtru which is integrated into Outlook already. --- Showing 1 - 7 of 7 Reviews ## See what companies are saying about Software Advice