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> Reviews of Zoho Mail. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho Mail is a good fit for you!

Source: https://www.softwareadvice.com/email-security/zoho-mail-profile/reviews

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Zoho Mail Reviews

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[Overview](https://www.softwareadvice.com/marketing/zoho-mail-profile/)

Reviews

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# Zoho Mail Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(675)

4

(299)

3

(71)

2

(10)

1

(9)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.4

Value for money

4.6

Functionality

4.4

* * *

### Pros

"They offer quite a few features (mail - with all the features you'd find in GMail or other big providers, calendar, to do lists / task boards etc.)"

"Zoho is the undisputed king of the "bootstrapper" budget. While competitors charge $6–$7 per user as a starting point, Zoho’s Mail Lite plan often hovers around $1/user/month."

"If you are looking for an email suite that feels like a fortress but costs like a coffee subscription, Zoho Mail is the industry’s best-kept secret."

### Cons

"On the mobile app, there is a notorious, intermittent lag where notifications arrive 2–3 minutes after the desktop ping, or "read" emails still show as unread on your phone for a few seconds."

"Occasionally, the mobile app requires a manual "pull-to-refresh" to show the most recent threads, which can be frustrating for time-sensitive communication."

"I needed a service that worked on mobile, not just desktop - which it does, but it's somewhat difficult to navigate between admin and user accounts."

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Zoho Mail Reviews, Pros and Cons - 2026 Software Advice