--- title: "BrandMail Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of BrandMail. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BrandMail is a good fit for you!" source_url: "https://www.softwareadvice.com/email-signature/brandmail-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Signature Software](https://www.softwareadvice.com/email-signature/) / [BrandMail](https://www.softwareadvice.com/email-signature/brandmail-profile/) / BrandMail Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/email-signature/brandmail-profile/) Reviews [Alternatives](https://www.softwareadvice.com/email-signature/brandmail-profile/alternatives/) # BrandMail User Reviews ## Reviews summary - Overall rating: 5.0/5 - Total reviews: 108 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 5.0/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 104 reviews (96%) - 4 stars: 4 reviews (4%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The Outlook and email integration works smoothly, applying signatures automatically with no user intervention, and the ability to include marketing banners adds extra value by turning everyday emails into a communication channel. - It has helped us streamline and standardise email signatures across the organisation, ensuring consistent branding with minimal manual effort. - The platform enables us to manage marketing banners effectively, and the integrated "rate our service" feature provides the added benefit of capturing real-time customer feedback. ### Most mentioned cons - Set-up was slightly complicated (not due to BrandMail but do to our internal system structures and integrations - it posed more obstacles than originally thought or intended) - I'm unable to change my signature at any time on the platform, and sometimes the uploads hang for a while. - Don't fully understand how to use all of the features (perhaps too many features) ## BrandMail customer reviews Showing reviews 1-25 of 108 (page 1). ### Amazing company with a magical product and a team of angels - Overall rating: 5/5 - Reviewer: Christine F. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered BrandMail has been amazing! It has elevated my professional brand, provided consistency and reliability to my brand appearance, and has made the process of email signature onboarding for new staff effortless. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The BrandMail team is made up of absolute angels (especially [sensitive content hidden] )! The product that they've developed is nothing short of magical and I don't even use all of the features they have available (yet, anyway). It could not have been any easier for me to have my business email signature set up - the BrandMail team was there every step of the way to ensure a smooth integration! My email signature is consistent, on every single email, from every platform, regardless of what application is actually generating the email - it truly is magic! Onboarding new team members is a breeze and retains a consistent brand image for the business. Help is only a few keystrokes away, should I ever need to reach out. On a product that I use every day, several times a day, this is a no-brainer! #### Cons Using the editing software is a bit tricky at first, but the BrandMail team is ready to help if ever needed. #### Reasons for choosing BrandMail The BrandMail team was extremely responsive, helpful, and had a thorough demo. The first impression was so fantastic, I've never looked back! --- ### Great Product for eMail branding - Overall rating: 5/5 - Reviewer: Belinda M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered I have found the company innovative; I enjoy the product and functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The branding is excellent. It allows for customization of your content. The marketing information generated is worthwhile. It is easy to use and easy to maintain. #### Cons I find the cost of it prohibitive when compared to other products in the market. #### Reasons for choosing BrandMail The features available were what we needed in our organization. Central reporting administration and management. --- ### BrandMail Outlook Integration - Overall rating: 4/5 - Reviewer: Laylah K. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered The platform enables us to manage marketing banners effectively, and the integrated "rate our service" feature provides the added benefit of capturing real-time customer feedback. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros BrandMail has proven to be a valuable tool for maintaining brand consistency and streamlining our communication processes, which saves time. #### Cons I'm unable to change my signature at any time on the platform, and sometimes the uploads hang for a while. --- ### Small Business that needed branding - Overall rating: 5/5 - Reviewer: Tammy W. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been stellar from the [sensitive content hidden] of the company to everyone else. This company knows the meaning of what stellar customer service and customer experience is. It's rare that I will do a review but in this care, because of the care and the experience from BrandMail, I had to. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most is the people, specifically the [sensitive content hidden]. She's an amazing entrepreneur AND person. This product is the best all-in-one solution specific for email mail communication and branding. You can tell it was well thought out and that they put themselves in the shoes of the people that would be using the product. The features are many and can replace having many other products. I'm thrilled to have found this company because as a startup that needed to get out of the gate quickly with a stellar looking brand, they made it happen quickly. I recommend them to anyone, and I will! #### Cons There is a little learning curve but nothing that prohibits being able to quickly use it. #### Reasons for choosing BrandMail Features, responsiveness and the fact that they answered all of my questions without hesitation or making me feel like I or my company didn't matter. --- ### Literally everyone should be using BrandMail! - Overall rating: 5/5 - Reviewer: Micky Y. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 1. Keeping our branding consistent in all emails (and not giving team members the opportunity to mess things up) 2. Keeping our most up-to-date materials in one place for simple attachment 3. Saving team members time by using mail templates and not forcing them to go to a specific website to copy/paste scripts #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been trying to figure out the best way to verbalize the way I smile whenever a new employee thanks me for their beautiful signature and I know that they won't be able to break it no matter how hard they try or cheer when my [SENSITIVE CONTENT] says that it's a real game changer to be able to have all our most updated attachments right there in her email instead of forcing her to search for things in SharePoint or giggle when I upload a new email template to make tech support's job easier, so basically what I'm saying to you in this massive run-on sentence is that you will experience real joy from using BrandMail. I promise. #### Cons If you're one of those people who doesn't read an instruction manual, like me, it will take a while to learn and retain everything you need to know. But the leadership team is always there to answer questions (even when the time difference means they're answering questions at 10pm their time!) and the Knowledge Base is expansive. #### Reasons for switching to BrandMail WiseStamp couldn't do everything I needed it to do. --- ### Efficient & Professional: My experience with BrandMail - Overall rating: 5/5 - Reviewer: Nabila G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Customization: BrandMail provides users with a wide range of customizable templates and branding options to ensure that emails are on-brand and visually appealing.Deliverability: With advanced spam and fraud filters, BrandMail ensures that emails are delivered to the intended recipients, making sure that important messages don't end up in spam folders.Analytics: BrandMail provides detailed analytics, allowing users to track the success of their email campaigns, including open rates, click-through rates, and more.Regarding ease of use, BrandMail is known to have a user-friendly interface, making it easy to navigate and create email campaigns without needing any technical skills or expertise. Additionally, integration with existing processes is also considered easy, as BrandMail provides seamless integration with popular CRMs, marketing automation tools, and other third-party applications. #### Cons Not being able to produce email campaigns through the software is slightly frustrating, there is limited capability in this area… we would love to house quote robust templates for areas such as internal communications and staff awareness campaigns. At this time, email templates are not built in HTML which means creativity is limited. #### Reasons for choosing BrandMail I met with Paula in her very early days of starting BrandQuantum and to be part of her journey of pivoting this business has been a true honor to be part of! #### Reasons for switching to BrandMail Enterprise wide decision to purchase BrandMail at an enterprise level. --- ### Beautiful branding and great service - Overall rating: 5/5 - Reviewer: Dina F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered It has been relatively easy to teach my coworkers how to use BrandMail and they are using the templates frequently, which streamlines and provides consistent communication with our clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our company is very happy with the professional branding of our emails. It's definitely an upgrade in professionalism and marketing, and the shared templates have proved useful for multiple departments. We have a complex setup, with multiple offices internationally and BrandMail is able to accommodate easily. [sensitive content hidden] has been especially devoted and helpful in getting us up and running and happily making all the tweaks requested by upper management. [sensitive content hidden] has been an excellent technical resource, walking me through installation challenges and other hiccups. #### Cons I would love to see BrandMail offer the ability to copy templates between toolbars/companies. This would make my job as an admin a little bit easier. We did have some technical IT challenges with BrandMail installation, but these were likely due to specific parameters of our server and remote setup. #### Reasons for choosing BrandMail Great presentation from [sensitive content hidden] , features, ease of use, price --- ### Game Changer! - Overall rating: 5/5 - Reviewer: Danielle S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience has been great! From our first meeting through training it has been a pleasure. Everyone we've worked with at BrandMail has been kind, helpful, and easy to work with. They are not just a business - they know what they are doing and know their product very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BrandMail is truly a game changer for businesses. We shopped pretty much every email signature company and ended up here. They offer an amazing product that truly serves a benefit to your business. The idea is to work smarter and not harder. BrandMail is exactly that. It allows you to spend real time on your work rather than the technicalities that keep you away from completing the task. #### Cons Nothing! There is nothing that I don't like. #### Reasons for choosing BrandMail They offered the package for the price. They had more benefits that would be a great resource for our business. --- ### Amazing Experience - Overall rating: 5/5 - Reviewer: Hannah M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to have the signature attached to mobile devices #### Cons Mac users unable to see the signature on their screen before sending #### Reasons for choosing BrandMail Customer service was incredible, [SENSITIVE CONTENT] stepped us through the whole process --- ### Gartner Review - Overall rating: 5/5 - Reviewer: Mapula L. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I'm enjoying BrandMail and the features it has. We recently created a banner and attached it to my email signature which changed every time I was sending an email, and I loved how easy it was to setup the banner and the attraction it got. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is easy to use and provide better customization of emails and signatures. It also performs tasks quickly. #### Cons No cons to provide. Happy with the overall features of the software and the assistance that the support team is providing. --- ### BrandQuantum BrandMail Review - Overall rating: 5/5 - Reviewer: Pravashni G. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall a great experience with the product & again an amazing team. We've received many compliments from customers & vendors regarding our signatures. Many were really impressed with the design. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Provides our company with Brand consistency with our business emails. The email banners assist in highlighting key company events. Great & easy to manage Admin console. #### Cons Nothing to add here, we have had a great easy rollout project with the product & the BrandQuantum team is amazing to work with --- ### BRANDMAIL IS WORLD CLASS - Overall rating: 5/5 - Reviewer: HOSS Z. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered GREAT THE SUPPORT STAFF AND [sensitive content hidden] ARE GREAT #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SUPPORT AND FUNCTIONALITY IS WORLD CLASS #### Cons BACKEND UI WAS IS TRICKY TO NAVIGATE. WIL TO SOME TIME TO LEARN ALL THE FUNCTIONALITY #### Reasons for switching to BrandMail better functionality and political reasons. --- ### BrandMail for the win! - Overall rating: 5/5 - Reviewer: Sarah S. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 10/10. The software is brilliant, and the team are a dream to work with. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My involvement on the backend of BrandMail has intensified fairly recently and I'm just blown away by the software's capabilities. It's also great that if you can work closely with the BrandQuantum team to solve for some bespoke requirements - the customer service is outstanding in this regard. I don't believe that we are using all capabilities yet and look forward to exploring them more to simplify processes for our staff even further. #### Cons I have had a very steep learning curve over the last few months when it comes to BrandMail's capabilities and am blown away by everything I'm being taught. It's hard to fault something that you never knew existed, or realised that you actually needed it - but didn't know you had the need in the first place. --- ### Great tool to ensure that your brand's visual identity is upheld to the highest standard! - Overall rating: 5/5 - Reviewer: Kyle C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The experience has been extremely beneficial and has provided me with the necessary tools as a designer to ensure that our visual identity is maintained professionally across the organization. All the necessary training is provided by the team and they go above and beyond to help you achieve your brand initiatives. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how the system is very flexible and includes a designer tool that has almost no limitations, giving you complete creative freedom to create visually interesting email signatures. Best of all, it has a super user-friendly interface with seamless Outlook integration. #### Cons At the moment, there is nothing I dislike about the software. In the past, I've asked if certain niche design functionalities were possible, and what I appreciated most was that the customer success team came back with a solution on how we could best achieve our niche design requirements. --- ### Brandmail is The Best - Overall rating: 5/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Banking - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Brandmail is very good. Everyone loves it, even the Exchange Server Administrator! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very good support from [sensitive content hidden] and her team, both pre and post sales support is awesome. [sensitive content hidden] can jump in there and help with feature additions. Even from South Africa, there is very support, they are very good about supporting business users in other timezones, even when there is a 12+ hour difference. The brandmail outlook plugin works great. It works great on everything from self hosted/on-premise exchange to Office365. It's very easy to roll out. There are no changes required of your Exchange Server, you only need to install an add-in into Outlook. #### Cons MFA is terrible. Very annoying. Everyone hates it. Setting up Admin users. Everyone hates that too. #### Vendor response It has been an absolute pleasure working with you, Michael! Your feature requirements keep us on our toes, and we are always here to help. Thank you for your ongoing support ;-) Replied April 2023 --- ### Branding mails that brings value and benefits to our customers! - Overall rating: 5/5 - Reviewer: Lauren B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The problem we were having before using BrandMail was that campaigns that were being run via email to our customers that were supposed to be benefitting our customers were being missed or overlooked. Because we email customers daily and our signatures are now branded our own, visible and we can add the messages and campaigns with a call to action these important and valuable messages are being seen and benefit our customers. It also solves the problem which is contact details my customers never had as my email signature previously used to only come through once in a thread and customers would have to search through it to get my details such as a phone number whereas now it's always there and is in line with our company's brand which I love. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that BrandMail allows us to add messaging and campaigns to our signatures where you can't miss the message, these messages used to be missed by our customers sent via email as they were easily over-looked or seen as spam where now we know with the insights, feedback and call to actions that our customers are seeing these messages and are gaining value by what we offer. #### Cons I haven't come across anything I don't like or appreciate I think it has great value for money and is delivers more than I was expecting. #### Reasons for switching to BrandMail To use the campaign features and see the insights it gives, as well as having consistently branded mails --- ### Maintaining a Professional Brand directly from your E-Mail Client - Overall rating: 5/5 - Reviewer: Rudi O. - Verified reviewer: Yes - Industry: Financial Services - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The direct integration within Outlook allows the whole Business Unit to send excellent looking email that presents the Company brand in a professional manner. Long gone are the days when each user had to set their own signature within Outlook, having to edit HTML files and burdening the Helpdesk with instructions. As the signature is dynamic, it attracts attention from the receiver. #### Cons Initial Sync is extremely long due to the size of the library of files that needs to be downloaded. During the sync the Outlook is unusable, initial sync should be able to be performed in the background. --- ### BrandMail is a Game Changer! - Overall rating: 5/5 - Reviewer: David E. - Verified reviewer: Yes - Industry: Fine Art - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered My experience has been incredible. I really can't stress enough that their customer service is simply incredible. There is a lot of bad customer service out there, and when you run across such exceptional customer service, it really makes you feel special. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My experience with Brandmail has been remarkable, mainly due to their extraordinary customer service. Despite the size of my account being relatively small, they've always shown me the highest level of respect, truly making me feel like a valued client. I can say without a doubt that their customer service is second to none in the software sector.Turning to their product, it has been an invaluable asset to us. The outstanding quality and visual appeal of our new email signatures have made a significant impact. I initially ordered signatures solely for my usage. However, my business partner was so taken with my first email showcasing the new signature that she immediately asked, "How do I get this?" Needless to say, we got her set up right away.In summary, the combination of BrandMail's extraordinary customer service and impressive product establishes them as a trailblazer in the realm of email signatures. #### Cons I can't say that there is anything I don't like yet about BrandMail. --- ### Managing your brand with ease - Overall rating: 5/5 - Reviewer: Yentl O. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Brandmail solution great and really easy to use. With the click of a button, changes and updates can be made, which automatically pulls through to all staff emails. The software made it possible for us to ensure brand consistency and professionalism, creating brand recognition and leaving a lasting impression at the end of each email we send. The email banners allow us to promote new products/offers with the added benefits of adding click through links to the relevant offers. Our marketing team have peace-of-mind knowing that the latest company documents are saved on the toolbar. This also allows the staff to be more efficient by adding relevant documents to their emails with just a few clicks. On top of this excellent product, BrandQuantum provides fantastic customer service and always willing to assist. It continually improves, adding additional features that are meaningful to your business. #### Cons We don't have any cons about the software at this point. #### Vendor response We value this passionate and enthusiastic team! Always willing to work with us on new features and enhancements. Thank you for your ongoing support and total brand partnership. Replied December 2021 --- ### i-Chain & BrandQuantum Marriage for The New Ages - Overall rating: 5/5 - Reviewer: Sihle John N. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Nothing but the best professional and courteous as well as experienced filled demonstration of the product by the BrandMail team. It is what captivated our love and interest for the product. 🌹 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All Features demonstrated by the Awesome BrandQuantum team were all value adds that we shall use as i-Chain. #### Cons None to report on at the present moment as we are still riding the awesome journey. #### Reasons for choosing BrandMail When you have met the best in the market nothing requires it to be compared to anything. It has proven to work and the results will bare the fruits that i-Chain is looking at reaping the rewards from. #### Vendor response Thank you so much, SJ! May your business go from strength. Replied April 2023 --- ### BrandMail - Good for Business - Overall rating: 5/5 - Reviewer: Joyce B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I think its a terrific product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is customizable and has created a unified look for our staff emails. I like the ability to have a staff photo and bio for individuals who don't know us already. #### Cons In the first few months of our integration with this software, auto updates were slow. But this problem has been corrected. #### Vendor response Dear Joyce, what a happy surprise to see your wonderful review! We LOVE working with you guys and are so pleased that we've been able to help the organization. We are so proud to be associated with the work you do. Your email banners are amazing! Thank you for the opportunity of working with you ;-) Replied March 2023 --- ### Fantastic product and support!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BrandMail has provided us with an easy and scalable solution to manage our email signatures and templates. It also provides consistent, professional branding across the organization and we love the event and site advertisements we have included with our banners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to deploy. Easy to use. AMAZING support team. #### Cons No complaints as of yet. --- ### BrandMail is an Awesome product that made Marketing so much easier! - Overall rating: 5/5 - Reviewer: Menette v. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that we can manage our brand on each email that goes out and Marketing has full control on this. #### Cons There is nothing I don't like, it is a great product that helps a lot and the support we get is also great. --- ### BrandMail makes it so easy for us - Overall rating: 5/5 - Reviewer: Pete S. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent - whenever we encountered problems they helped with trouble-shooting very quickly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The flexibility offered - so easy to make changes and adapt for screen sizes. It renders consistently across a range of devices #### Cons Nothing in particular. It is more expensive than alternatives but you get what you pay for. #### Reasons for switching to BrandMail Needed more flexibililty and a more professional look --- ### Brandmail - An excellent product! - Overall rating: 5/5 - Reviewer: Joe K. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Seemless, profesional and easy to navigate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it makes updating and editing a breeze. The professional look and feel reinforces our brand and reflects our need to remain relevant and attractive. #### Cons I look forward to the MAC version. Nothing negative to mention otherwise. #### Reasons for choosing BrandMail I chose BrandMail based on the superb interaction I encountered with [SENSITIVE CONTENT HIDDEN] and her team prior to engaging with the product. Once we began interacting around the implementation and possible benefits of BrandMail I was further impressed by the ease and efficiency that this product brought to our School. I would recommend this product and company to any school, business or institution. #### Vendor response Dear Joe, thank you so much for your wonderful review. We love working with you and your team. The Ridge is such a special school, seeped in heritage. Your team is unbelievably progressive and such a pleasure to work with. We are so pleased that BrandMail has helped to project the professionalism of the school. We look forward to working with you on future enhancements that will help The Ridge as it transitions into this new hybrid learning world! Replied May 2020 ## More reviews [Next reviews](https://www.softwareadvice.com/email-signature/brandmail-profile/reviews/?page=2) --- BrandMail Reviews, Pros and Cons - 2026 Software Advice