All Rocketseed Email Signatures Reviews
1-25 of 88 Reviews
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Laura
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Amazing Product, Amazing Team
In addition to their amazing product, Rocketseed has the most amazing customer success team. [SENSITIVE CONTENT HIDDEN] is the absolute best and goes above and beyond to make our lives easier. You won’t find a better product or team to work with.
CONSIt’s a little difficult to add users, but their great support helps with that.
Vendor Response
Hi Laura, We are absolutely thrilled that you have such positive things to say about our Customer Success team. Please contact your Customer Success Manager and they will be more than happy to set up a call to revisit how to add new users.
Replied October 2020
Gamze
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Excellent Service!
The software helped us a lot for spreading information across employees, partners and customers. With targeted banners we also drive traffic to our specific content and it resulted with high conversion. RocketSeed team is there to support us 24/7. I do not remember a moment that I had issue with reaching out the team.
CONSOne and only thing about the software I am not happy with is the user interface.
Reason for choosing Rocketseed Email Signatures
They offered us a good price and the tool met all our needs at that time. That is why we choose.
Vendor Response
So glad to hear of the high conversions! With our new 2020 interface the system is much easier and intuitive to navigate. If you have any more feedback do let us know.
Replied October 2020
Mona
Law Practice, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Impressive options
This experience left me feeling mostly satisfied and impressed. All of the details were helpful and taught us more about email and our clients.
PROSThis has a large variety of options and I think it’s impressive. I read the tips blog and really liked it, I learned a lot. The reports show us a lot too. There are a variety of different signatures and branding. The emails are sent safely and correctly. Rocketseed has some of the best customer service, they will talk with you any time.
CONSThis is a lot to manage and I don’t think smaller offices really need all of that. I work for a law firm with less than 50 employees. I think Rocketseed should have made a better effort to simplify it.
Vendor Response
Thank you for the feedback! It's great to hear you are enjoying the tips we provide. We do try to cater for all client needs, and make sure they are aware of all the things they could do with the tool so they have the choice. The interface is designed so both small and large companies can easily utilise if needed - with just a few clicks branding can be assigned to all staff at once - although training may have covered rather a lot!
Replied September 2022
Thami
Telecommunications, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Great solution if you want to maintain consistent branding across staff signatures
Now that it is setup. It's running optimally and is easy to implement campaigns.
PROSWe are able to manage staff signatures centrally. This gives us control to what is showing from staff signatures. Another good thing is that we reach a lot of audience through sent emails from staff. We can also track the performance for each banner.
CONSIt was a challenge when setting up. Our IT team weren't much knowledgeable about the solution. Also, our staff data wasn't ready for the solution configuration. This created a lot of work before we could implement.
Reason for choosing Rocketseed Email Signatures
I chose Rocketseed because I had used it in my previous workplace.
Vendor Response
Hi there! Thank you for your positive feedback! We're glad you're enjoying the Rocketseed experience.
Replied February 2024
Mairin
Staffing and Recruiting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great Email Signature Platform!
Fantastic! [sensitive content hidden] was amazing to work with. Incredibly patient with our very particular business and users.
PROSRocketseed proposed a solution that would create a simplified process allowing our marketing team to create and update email signatures without using HTML. This created an easy process that included email banners that could be personalized and added to specific divisions within our organization. Our team appreciates the flexibility of altering email signatures with ease, managing email signatures is not a main concern we confront.
CONSThe only difficulties that we've had is implementing the tool for several different kinds of signatures for our very specific business. We figured it out but it took additional time to come up with the templates and implement them. Additionally, training around not having any signature in your email when you create it, was somewhat confusing for our teams.
Reasons for switching to Rocketseed Email Signatures
Our marketing team originally used HTML to manually create and edit all email signatures. This clunky process caused inconsistent signatures across our company, as individuals were able to change signatures that did not meet corporate standards. Through this lack of uniformity, we were unable to create consistent marketing content in an easy process.
Vendor Response
Hi there! Thank you for the wonderful feedback, Mairin! Happy to hear we were able to help transition your team away from having to manually create and edit HTML signatures for each individual employee. Please note that we now offer an Outlook Add-In for Microsoft 365 that will allow your teams to preview the signature while composing the email. Your account manager will reach out with more details.
Replied October 2023
Michael
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
The perfect solution to signature management and brand consistency in email marketing.
It's been great from the start. Not only the product but the team has proven to go the extra mile at every opportunity. Almost the opposite of any other tech company I buy services from who usually direct you to an FAQ or a chatbot. Every time I've needed Rocketseed, a human has picked up the phone and helped.
PROSFor me there are two key things: the ability to make every email work as a brand reinforcement tool, as well as how easy it now is for people to convert from just seeing the brand to interacting with it through either the banners or signatures. It looks good, and professional and drives engagement better than many of my other marketing channels.
CONSI'm yet to find a con. Most of the issues I've faced have been related to the email platform I'm on, and Rocketseed has been able to find a solution every time. If only Google and Microsoft were as responsive!
Vendor Response
Hi Michael. Thank you for your fantastic review! We're thrilled to hear about your positive experience and how our team has gone the extra mile for you. It's great to know that you appreciate the personal touch and that our product helps reinforce your brand and drive engagement. We appreciate your feedback and are here to assist whenever you need us!
Replied October 2023
Liam
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Review of Rocketseed 12 months in.
A positive experience and we are glad to have discovered and be using Rocketseed as part of our marketing strategy.
PROSIt allows us to turn unbranded emails into an additional marketing channel.
CONSThere were some technical issues in set up when using in conjunction with our CRM Salesforce.
Reason for choosing Rocketseed Email Signatures
Price and integration.
Vendor Response
Hi Liam. Thanks for your feedback. We're glad you're enjoying the Rocketseed experience. Integrations can sometimes be tricky, and our skilled support team is always there to help!
Replied October 2023
jamie
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Simple and consistent Email Signatures
Great team, personable support by the same person since we started, good value and works perfectly....
PROSAbility to apply the same signature across all users across all devices.
CONSsignatures design has to fit within the design parameters and ability to handle video has been challenging
Vendor Response
Hi there! Thank you for your positive feedback! We're glad you're enjoying the Rocketseed experience. While video integration in email signatures poses design challenges, our solution offers alternative optimization techniques. We'll have your account manager get in touch with you to discuss this.
Replied February 2024
Dustin
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Dustin Neider
The service has been wonderful! They have made this effortless for my team. [sensitive content hidden has been amazing! Great service makes all the difference!
CONSThe pricing but it is a fair cost with the service we experience.
Vendor Response
Hi there! Thank you for your feedback! We're glad you're enjoying the Rocketseed experience. We understand your concern about pricing. Our pricing reflects the quality of our product and the value it provides. We're committed to delivering exceptional service and ensuring you get the most out of your investment.
Replied February 2024
john
Insurance, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Signature sorted
I am definitely loving it and not moving away from it
PROSsimplicity at its best. creates a well organized organization with standard same signatures
CONSnot having the auto update script due to company being small
Vendor Response
Hi John. Thank you for your feedback! We're glad you're enjoying the Rocketseed experience. We have asked your account manager to contact you for clarification on your auto-updated script request.
Replied March 2024
Lyle
Computer & Network Security, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Affordable, Great Product
Rocketseed support will do most have the setup and help configure it the way you need it setup. They are constantly working on new features and for Office 365 released a app to update the sent items for Outlook Less than half the cost of their competitor
CONSSent Items Update is in Beta, would like to see some sort of mobile sent items update feature for Office 365, however I understand this is in the works with Microsoft
Reasons for switching to Rocketseed Email Signatures
Half the cost and support is way better
Vendor Response
We love working with you and your team Lyle. Happy to have you guys on board!
Replied June 2022
Nina
Facilities Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Floorbrite loves Rocketseed
I don't have anything negative to say about my experience with Rocketseed. We have been using them for a few years now and have never had a bad experience. The team are always helpful, efficient and friendly.
PROSI have to say i'm not the most tech savvy but Rocketseed are brilliant and provide support all along the way. Plus our I.T. manager found the process very easy to understand and personalise for our business needs.
CONSThe design team are great and create really eye catching signatures and banners that are on brand. I love that all our digital and social media platforms are easily accessible from every email sent.
Vendor Response
Terrific to hear both Marketing and IT find the Rocketseed process seamless. We will let our design team know the great feedback too! Thank you
Replied October 2020
Sharon
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Review from NEC XON Marketing
Great, no issues whatsoever. Love the software.
PROSEasy management of different campaigns, value for money
CONSRestrictions when coming to banner dimensions.
Vendor Response
Hi there Sharon. Thanks for your positive feedback. Kindly note that there are no banner restrictions, however, there are certain best practices to ensure your email banner campaigns are optimal. Your account manager will be in touch to discuss this with you.
Replied December 2023
Martin
Public Safety, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Best of breed
Excellent, I simply do not have any complaints at all.
PROSIt looks very professional on all platform and is so much better than any of the others I have looked at. My [SENSITIVE CONTENT HIDDEN] assures me that the new admin site is very easy to use. The biggest plus however is the customer support. Excellent.
CONSThe old admin site was a bit clunky- but the new one has sorted all of that out
Reason for choosing Rocketseed Email Signatures
I liked their approach, very non-pushy, under promising and over-delivering.
Vendor Response
We have fed this fab customer service review back to your Account Manager, thank you!
Replied October 2020
Lili
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Adding Fuel to Our Brand
We worked with [SENSITIVE CONTENT] as our account executive and he exceeds our expectations on all levels.
PROSRocketseed is able to create an email signature that works on all digital platforms. In today's ever changing marketing world, digital media is at the head of all of our digital communications. So having a custom design that works perfectly across all platforms with ease and simplicity is an asset to all art directors. We would highly recommend you consider trying Rocketseed for your email signatures.
CONSIt takes some time to get set up, but once you do it is easy to make changes going forward.
Reason for choosing Rocketseed Email Signatures
We tried other email signature companies and no one can beat or match the capabilities of Rocketseed, to our knowledge.
Reasons for switching to Rocketseed Email Signatures
Frustrated beyond belief. It never worked right.
Peter
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2023
Works for us
Easy to use and ensures standardization of the email signature within the company.
CONSThe cost is a bit high though the value is great.
Vendor Response
Hi there Peter. Thanks for your feedback! We're glad to hear that you're enjoying the Rocketseed experience.
Replied December 2023
Chelsea
Computer Games, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great customer support
Fantastic. [sensitive content hidden] has been amazing and always on hand to support, as have the design and technical teams.
PROSOur signatures look clean, smart and the analytical side of reporting holds excellent value for businesses.
CONSNothing, everything has been a great success for us.
Vendor Response
Hi Chelsea! We're really happy that you're enjoying the Rocketseed experience! Thank you for your positive feedback.
Replied June 2023
Francois
Hospitality, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Excellent Service
Excellent service!
PROSAlways on track with the latest trends and nothing is impossible with the team at Rocketseed. Special thank you to rep team for always standing by to assist and providing us with excellent service.
CONSNo cons from our side. We receive value for our money spend and see the return in investment.
Vendor Response
Thank you Francois. It is important that we help our clients grow and that you get the maximum value from the tools we provide.
Replied October 2020
Tamryn
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Rocketseed review
Great experience, friendly staff, always willing to help and support.
PROSEasy to use, user friendly. Artwork is always done on time. Insights results are accurate
CONSNothing so far All seems to be good for now
Vendor Response
Hi there. Thanks so much for your positive feedback. We're happy to know that you've had a positive experience with the Rocketseed Email Signature Software & the support team behind it!
Replied September 2022
Angela
Construction, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Rocketseed is awesome
My company has used Rocketseed for two years and we are very happy with them. The software is easy to use (I am not a tech person so I appreciate it), it's easy to manage, and the customer service has been terrific. The finished product is custom and has a cool look. I would recommend using them to anyone.
CONSI like everything. It is a great platform.
Reasons for switching to Rocketseed Email Signatures
I forgot who we were with before. We switched because Rocketseed's email signatures automatically populate and there is no set up from a user's perspective.
Vendor Response
Hi Angela, Thank you so much for your review. We are so glad that you find our product and services easy to use. We look forward to many years with Holmberg Mechanical.
Replied October 2020
Emily
Information Technology and Services, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Rocketseed drive our marketing
Our experience has been really positive. Our Account Manager is responsive and always answers our questions. If she can't answer them herself, she gets the info from the relevant team and gets back to us.
PROSRocketseed excels in transforming mundane email signatures into powerful marketing tools. The platform provides a user-friendly interface to design and implement professional email signatures that not only convey a polished image but also serve as an additional channel for brand promotion. This feature played a crucial role in elevating our corporate identity and fostering brand consistency across all communications. We love the ability to send different email signature campaigns from various departments. For example, Sales send out a product promotion banner, whilst our Training team send out a banner linked to our User Guides.
CONSThe price is higher than other providers, such as CodeTwo. However, as long as the service levels remain high I think it is justified.
Vendor Response
Hi there Emily. Thanks for your feedback. We're glad to hear that you're enjoying the Rocketseed experience.
Replied December 2023
Philip
Insurance, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Guardian Re
Awesome
PROSThe signatures are easy to setup and deploy.
CONSThe signatures have limited customization.
Reason for choosing Rocketseed Email Signatures
Recommended by head office
Vendor Response
Hi Philip. We do advise best practice layouts so they are compatible with all email clients, and viewable on small devices, however, if there is something else you haven't been able to do please let us know and we can assist in altering your template. Thank you for the feedback!
Replied February 2023
vanessa
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2021
Top Carpets & Floors
Easy to use. Its one of the best email signature solutions out there. Well done to [SENSITIVE CONTENT] . Big Thank you!!1
CONSThey are best in the business. The support team is always helpful.
Vendor Response
Glad to hear you find it easy to use and that the support team are there when you need! Thank you
Replied January 2022
Zandile
Accounting, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
SoluGrowth Review
The experience has been great with [SENSITIVE CONTENT] explaining everything and always being happy and available to assist.
PROSThe ease of use and the quick turn around inchanges
CONSI dont have anything I can say I discuss like at this point
Reason for choosing Rocketseed Email Signatures
Fit for purpose
Vendor Response
Hi there. Thanks so much for your positive feedback. We're happy to know that you've had a positive experience with the Rocketseed Email Signature Software & the support team behind it!
Replied February 2023
Helen
Education Management, 1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Reaching specific target markets
The benefit, now more than ever before, is the ability to reach specific target markets electronically and to keep track of the results.
PROSIntegration with our marketing department went smoothly. It is easy to use and to learn. Rocketseed provide excellent service, and are always available to help.
CONSSometimes when sending a test email to yourself it will go automatically into the junk folder in your email.
Vendor Response
Thank you very much for your review Helen. We will strive to only give you the best tools and the best services.
Replied October 2020