1PointMail vs NeverBounce

RATING:

4.8

(47)
Comparisons

1PointMail has 47 reviews and a rating of 4.81 / 5 stars vs NeverBounce which has 42 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (47)
4.4 (42)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 3, 2023
December 28, 2023
Pros/Cons
  • Pros

  • Being able to build a delegate database is also a great option as this allows us to run reports on who is and is not opening our mailings.
  • The system is set up to ensure lists are clean. The service has been excellent.
  • Cons

  • The only real negative that I have is their customer service team regularly calls to insure that their product is meeting my expectations, if you can even call that a problem.
Read all user reviews
  • Pros

  • Easy to navigate and understand. Helped me convince my bosses that we needed to clean the list and it was worth what we spent on it.
  • It is super simple to upload and accurately clean a list of email subscribers.
  • Cons

  • The support is terrible. Known issues are not proactively reported which caused us to inaccurately tag and email thousands of contacts in the summer of 2021 (unacceptable).
  • I found it rather hard to integrate it with our CRM, hubspot.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos