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Twilio User Authentication & Identity vs Duo Security

Twilio User Authentication & Identity vs Duo Security

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Overall Rating
4.8 (52)
4.7 (524)
Ease-of-Use
4.7 / 5
4.6 / 5
Value for Money
4.9 / 5
4.6 / 5
Customer Support
4.6 / 5
4.4 / 5
Functionality
4.7 / 5
4.5 / 5
Last Review Written
November 28, 2023
November 23, 2024
Pros/Cons
  • Pros

  • The user experience is good, Authy knows what I need, and the limitations that I can have if I lose my phone, the back up process is easy compared to other apps, they have a nice and neat design.
  • It is a best data and account protecting 2FA app which have an advanced features with a simple interface. Non other 2FA app can supply this kind of experience and this should be improved.
  • In general it is a great security software, its features are indeed wonderful.
  • Cons

  • I personally can not think about anything I disliked about Authy.
  • Another minor annoyance is that you can't rearrange or sort the accounts.
  • Can be unclear on where code is being sent for 2nd factor authenticating.
Read all user reviews
  • Pros

  • I like how simple and easy to use it is, and I am thankful that I can trust this program to help secure my accounts.
  • Very good experience that helps us to keep our important websites logins safe and secured and add 2fa to it.
  • I am very pleased with the product and am glad my company choose to use this vs some of the other competitors products.
  • Cons

  • Given that they cannot solve the challenge of "how does a customer purchase your software?", I am worried what might happen if you came to them with anything more difficult.
  • I am not sure why but the push authentication feature does not work on my work phone.
  • If you forget your phone at home, you are in trouble when it comes to authenticating. I wish there was some way around this.
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Pricing Range
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$
$
$
$
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$
$
$
$
Product Demo & Screenshots
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos