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Twilio User Authentication & Identity vs Okta

Twilio User Authentication & Identity vs Okta

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Overall Rating
4.8 (52)
4.7 (846)
Ease-of-Use
4.7 / 5
4.6 / 5
Value for Money
4.9 / 5
4.5 / 5
Customer Support
4.6 / 5
4.5 / 5
Functionality
4.7 / 5
4.6 / 5
Last Review Written
November 28, 2023
November 20, 2024
Pros/Cons
  • Pros

  • The user experience is good, Authy knows what I need, and the limitations that I can have if I lose my phone, the back up process is easy compared to other apps, they have a nice and neat design.
  • It is a best data and account protecting 2FA app which have an advanced features with a simple interface. Non other 2FA app can supply this kind of experience and this should be improved.
  • In general it is a great security software, its features are indeed wonderful.
  • Cons

  • I personally can not think about anything I disliked about Authy.
  • Another minor annoyance is that you can't rearrange or sort the accounts.
  • Can be unclear on where code is being sent for 2nd factor authenticating.
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  • Pros

  • This is the best tool in the market right now especially considering the work from home scenario and the great community which helps to resolve many issues if you have any.
  • I like this software due to its concise and easy design, which makes the software easy to use. It has some great functionalities that makes it easy to understand and use.
  • Easy access to all tools with single-sign on is a great advantage and feel secured. I like things being managed under platform than segregated.
  • Cons

  • There are a few occasions where you will try to login to your account and they offer an error called, “bad request. This happens more often than not and can be extremely frustrating.
  • The limitations that revolve around local integration with applications. Not that it's too bad, as an agent is always available to support local applications.
  • The standout issue is that there is an extreme lack of features.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos