DeBounce vs NeverBounce

RATING:

4.7

(216)

DeBounce has 216 reviews and a rating of 4.68 / 5 stars vs NeverBounce which has 42 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (216)
4.4 (42)
Ease-of-Use
5 / 5
5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 9, 2024
December 28, 2023
Pros/Cons
  • Pros

  • The email validation that integrates with Hubspot is quick, effective, and cost effective.
  • The service is very fast, I did try first the 100 credits for free and gave a good impression, after that I bought 100.000 credits.
  • Cons

  • Only complaint is that when you upload a file for cleaning with several columns including customer data, after you get it back from Debounce you only get the emails - and none of the associated data.
  • After csv name columns disappeared its slows me down.
Read all user reviews
  • Pros

  • Easy to navigate and understand. Helped me convince my bosses that we needed to clean the list and it was worth what we spent on it.
  • It is super simple to upload and accurately clean a list of email subscribers.
  • Cons

  • The support is terrible. Known issues are not proactively reported which caused us to inaccurately tag and email thousands of contacts in the summer of 2021 (unacceptable).
  • I found it rather hard to integrate it with our CRM, hubspot.
Read all user reviews
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos