About mailfloss

mailfloss is a cloud-based solution that helps businesses of all sizes automatically scan and remove invalid and fake email addresses from email lists. It offers a decay protection module, which enables employees to prevent outdated email addresses, ensuring protection of domain reputation.

Features of mailfloss include syntax check, disposable email detection, tagging, reporting, mail server validation, single email verification, spam detection and more. The platform lets sales and marketing teams add various keywords in the blacklist segment to avoid inclusion in emails. Additionally, administrators can use the platform to automate workflows by setting verification preferences to unsubscribe or delete email addresses.

mailfloss provides an applicati...


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Supported Operating System(s):

Web browser (OS agnostic)

23 Reviews of mailfloss

Average User Ratings

Overall

4.96 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(22)

22

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

April 2020

Adam from Velocity6 Media

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Just what I needed

My email list was in need of cleaning to weed out emails that were potentially impacting deliverability. I initially reached out to ask some pre-sales questions and I was impressed with their transparency and responsiveness. I signed up and bought credits, integrated my email provider and started purging my list. The entire process was incredibly simple.

Pros

Mailfloss was easy to use and worked in the exact way I needed. Support handled my questions fast & efficiently and the platform is well priced compared to competitors.

Cons

Nothing in particular. Mailfloss ticked all the boxes for my use case.

Reasons for Choosing mailfloss

I looked at other tools but the responsiveness & transparency of their support a long with the price and simplicity sold me on Mailfloss.

Response from mailfloss

Replied April 2020

Awesome, Adam! So happy to read this. It made my morning. Happy to hear you're satisfied with our price, simplicity, and transparency. You rock!

June 2019

Eugenia from TaxProMarketer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Robots make your life so much easier.

This used to a very tedious and time consuming process that I did manually. With virtually no troubleshooting and very easy configuration, I have literally saved myself hours of work every single week, and it even does a better job than I did before on my own. When I have questions or issues come up, it is very easy to reach out and get quick help. Most of all, I appreciate not having to think about email deliverability and just focus on the emails I'm sending.

Pros

I really appreciated how easy it was to deploy and how effective it really is at flossing our database. It's also very accurate now and it's constantly improving based on feedback!

Cons

Occasionally there's glitches that need to get fixed, and its accuracy is really great but not perfect (though I think that's unattainable for email deliverability anyway).

Reasons for Choosing mailfloss

It has automatic integration with Infusionsoft, including different levels and options (e.g. you can choose whether invalid emails are only tagged, or tagged and opted out automatically). We also got a great deal on the monthly payments because we signed up right when the company was a start up.

Reasons for Switching to mailfloss

The user interface and portal were hard to use and not intuitive. It took time (like 12 hours) to get your cleaned list back after uploading it, so I couldn't just sit down and process a list whenever I needed to. We have over 150,000 emails in our database and list hygiene was quickly becoming my entire job, just to manage it. Impressionwise was making it even harder than it already was.

Response from mailfloss

Replied June 2019

Thank you so much for the amazing review, Eugenia. I'm so glad we've been able to help you not only save hours every week but also help with your email deliverability. You're a treat to work with and an ideal customer. Saving your time, improving your email ROI, and working with great customers - that's the good life :) We've got some exciting stuff on the way that I think you'll like, so stay tuned! Martin

December 2020

Daniel from Design

Company Size: 11-50 employees

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2020

Easy to use and great customer service!

Very positive experience! Mailfloss provided easy instructions to integrate with my email service provider to clean my contacts, and cleaning went off without a hitch. When I had questions, [SENSITIVE CONTENT HIDDEN] was quick to respond. He was very helpful through the whole process. Excellent customer service!

Pros

Mailfloss was easy to set up and integrate with my email service provider. Just a few clicks and then I could let it run in the background and forget about it. I especially like how Mailfloss breaks down what it catches by what contacts have full inboxes, are duplicates, are fake, misspelled, etc.

Cons

The after-cleaning reports can be confusing. It takes some digging to figure out exactly how many contacts passed a cleaning and how many were blacklisted. This could probably be remedied with a simpler UI. Allowing free trial users to clean more than 500 contacts (like 1k) would be great too.

Reasons for Choosing mailfloss

I needed a 1-time cleaning rather than a monthly subscription, and Mailfloss had the best price. The free trial was useful to gauge how thorough Mailfloss is in cleaning.

Response from mailfloss

Replied December 2020

Hi Daniel, thanks for your review. Regarding the reports, it's quite easy, you just have to click on the session for the full breakdown in the dashboard. I'll reach out to ensure you know what to look for. Otherwise, I'm glad you were up and running in a few clicks!

November 2020

Guy from Wisdo

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Fast Implementation and Reliable Product

Decreased our bounce rate to almost nothing. We can have this running in the background and not worry about maintenance or daily adjustments.

Pros

Quick, effective and kind response from their team with any support questions which meant we were up and running within minutes.

Cons

UI can be a bit friendlier, but still is very functional and clear

Response from mailfloss

Replied November 2020

Thanks for the review, Guy. Super happy to read about your bounce rate, and love that you can just let mailfloss run in the background as it works for you in real-time. Love it. Martin

August 2020

Christopher from E-Learning

Company Size: 2-10 employees

Industry: E-Learning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Easy and effective

I've been very happy with Mailfloss. Its functionality, ease-of-use and pricing are all terrific.

Pros

Mailfloss has great Infusionsoft integration, with flexible options including unsubscribing and/or tagging bad contacts, and daily cleaning of new contacts. No 3rd party service like Zapier required.

Cons

It would be great if there was some alerting mechanism if the number of cleaned contacts changed substantially week-to-week.

Response from mailfloss

Replied August 2020

Hey Christopher, I'm so happy to read this, what a way to start the day :) Thank you, I'm glad you like our Infusionsoft integration. We work really hard on them to ensure they are top of the class. We've got something special for our Infusionsoft integration soon so stay tuned. And cool idea about the alerting mechanism, I've added it to our feedback and ideas boards.