All ZeroBounce Reviews

1-25 of 425 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Kimberly

Information Technology and Services, 1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

Best customer service I've had in years

User Profile

Charles

Verified reviewer

Publishing, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

One of the Top Email Verifier App

PROS

There are several aspects that I appreciate about this service. Firstly, it is exceptionally precise, and I have not encountered any problems with email bounces. Secondly, it is user-friendly, where you simply upload your email target file, receive an analysis, and new lists divided into good versus bad email addresses.

CONS

I don't really like the user interface, which appeared outdated. Furthermore, the process may seem sluggish. Although the price is slightly high, there isn't much to criticize since the service delivers a satisfactory output, which is an essential requirement.

Reason for choosing ZeroBounce

Showing good results in every verifications

Reasons for switching to ZeroBounce

Better Results

Vendor Response

Thank you for reviewing us, Charles! We appreciate your feedback. Also, we hope you got a chance to log in after our relaunch - the interface is brand-new and more intuitive. Much success with your email campaigns!

Replied March 2023

Sarah

International Affairs, 1 employee

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Great customer service!

Good overall, thanks!

PROS

I just started using ZeroBounce to scrub my email lists. As soon as I got online, a customer service agent was available to chat with me and answer my questions. That made the site easy to use, and helped me get fast results!

CONS

I'm still learning how to sort the lists. The results gave me too many types of inactive emails, so now I have to merge the inactive lists from all the categories, and sort them again.

Reason for choosing ZeroBounce

I used to sort my list in MailChimp but I wanted something more advanced so that I don't create unnecessary records in my listserve. Thanks

Vendor Response

We appreciate your feedback, Mrs. Petrin! Thank you for reviewing us.

Replied February 2021

Jess

Education Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2019

Room for Improvement

PROS

Website is easy to navigate. Interface looks professional.

CONS

It is expensive and there can be technical issues where single emails are not validated, yet credits are deducted from our account. Also, results after verification can be vague. Catch-all emails unfortunately cannot be verified.

Vendor Response

Mrs. Jung, we're sorry that your experience with us wasn't ideal. We hope you give us another try and let us know when you encounter any issue - our team will be happy to look into it. Thank you for taking the time to review us! Team ZeroBounce

Replied March 2019

User Profile

Aravind

Verified reviewer

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

Best tool to verify emails. Option for free trial usage. Easy to use and affordable.

The only tool that I found online to verify business emails as well as gmail, yahoo etc. So far best tool to verify emails and also provide the name of the person for the email belongs to. It made my work so easy to verify emails for the email campaign. It is fast and accurate and available at an affordable cost.

PROS

Zerobounce is one of best tools to verify emails online. The unique feature about zerobounce is that it also supports verifying email domains such as gmail, yahoo, hotmail, outlook etc. The name of the tool itself tells the purpose of it that zerobounce helps to reduce the bounce rate of the emails that we send during our email campaigns. It has options to verify single email and also has options to verify bulk email to verify 1000s of email by only just uploading a list of emails in an excel sheet. There is also a trial version available for free to test with 100 credits with an account. Zerobounce has good customer service too.

CONS

Only one account can be created for any organization using the company's email domain. If any one employee in an organization created an account then no other employee in any office in any country of the same organization can create an account or try the service for free trial. If someone else creates an account, Zerobounce will block all the accounts and will activate one account on request. You can use the free trial service without registering on the zerobounce.net home page using the search bar for 5 emails a day. If any employee in the company uses the free 5 credits then the service is denied for all other systems running on the same IP for that particular day.

Vendor Response

Aravind, thank you very much for your detailed review. We are sure this will be of great help to a lot of customers! Best, Team ZeroBounce

Replied May 2018

User Profile

Anais

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

No more spam in our business emails.

Not buying it is getting lost of these excellent benefits that I mentioned. Keep your company and your corporate email 100% safe thanks to Zero Bounce

PROS

In our work Zero Bounce has been the best thing that has happened to us. For being an aeronautical consortium that works with the public, suppliers, public and private institutions, our emails are usually full of spam or marketing emails that do not match the interests of the consortium. We have been able to establish an excellent filter of unwanted emails thanks to Zero Bounce, an excellent email manager that allows us not only to filter unwanted emails, but also allows us to configure it according to our interests, and establishes a prior notification before opening the emails. emails, to offer greater security when reviewing the information sent to us. This software is more than recommended for all companies.

CONS

Sometimes the filter established is not 100% efficient, but it is not the direct fault of the software, but the bots that send the emails change their names permanently to send the same information but under another email or another user

Vendor Response

Mrs.Blequett, thank you very much for reviewing us! We're glad to hear about how ZeroBounce is helping you. Best, The team

Replied August 2018

User Profile

Sergio Rafael

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

A software that has been able to control the generation of spam and I highly recommend it

Zero Bounce was simply a blessing for the department where I work, not only for its selection of emails, but for the filters it applies, allowing me to dedicate my mind to other work problems without the need to worry about emails.

PROS

Zero Bounce has brought benefits to my work space, generating more confidence when handling emails. I must admit that this software helped us overcome a job crisis where I mistakenly opened a spam email that contained malwares, significantly reducing the operability of my PC and jeopardizing the integrity of my department's legal information. Filtering spam documents and emails from my inbox, coding the application to place all strange mail in a tray of malicious files, is the best benefit that I should recognize here.

CONS

As I said earlier, this software helped to solve a problem associated with a malicious email that I mistakenly opened. After solving the problem, this software has only brought benefits to my work environment, and I have no regrets or negative comments about the software.

Vendor Response

Mr.Eduardo de Hijes, we appreciate your detailed review very much. Thank you for taking the time to share your feedback and best of luck in everything you do! Team ZeroBounce

Replied July 2018

pratik

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

I will give 10 out of 10

PROS

Easy sign-up process, Great pricing2Amazing customer service2Comprehensive set of features to help businesses improve the accuracy of their email lists3Best email validation software4Helps ensure email messages reach real people5Helped a company reduce their bounce rate to almost 0% 5Accurate, fast, and reliable email validation and deliverability tools5Created to ensure that companies sending complex and high volume emails avoid deliverability issues6

CONS

Limited free trial with restrictions on the number of email verifications or access to certain features

Vendor Response

Thank you for reviewing us, Pratik! We appreciate your feedback.

Replied August 2023

User Profile

Julie

Verified reviewer

Public Relations and Communications, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

ZeroBounce helps us keep an updated contact list

The product has worked as promised and new features are always being added.

PROS

As a boutique public relations agency, we highly prioritize maintaining our valuable connections and ensuring the accuracy of our contact records. Our client portfolio primarily includes businesses in the spirit and hospitality industries, and we collaborate extensively with media outlets and freelance writers. We rely on ZeroBounce to identifying and rectifying outdated or invalid contact details. ZeroBounce’s Email Finder helps us to find and update a contact’s primary email address. We also use the service before we have a media event to make sure we have a clean and updated list.

CONS

There is nothing to add here. The service works for us and meets our needs.

Reasons for switching to ZeroBounce

ZeroBounce took over DataValidation

Vendor Response

Julie, thank you for sharing your experience with ZeroBounce. We appreciate your review and wish you success with your PR campaigns!

Replied October 2023

Pamela M

Marketing and Advertising, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great product

Excellent product. Glad I found it a few years ago.

PROS

Easy to use, inexpensive, and helps quickly clean up lists. Recommend.

CONS

Nothing con. Great product. Recommend it.

Vendor Response

Pamela, thank you so much for the great review! It's good to hear you haven't found any cons and that our software is helping you!. We appreciate your feedback!

Replied November 2023

Muneeb

Marketing and Advertising, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Easy to use and very effective

PROS

I like the pricing and quality of the tool and its reliability.

CONS

Nothing to dislike about the tool. We are quite satisfied.

Vendor Response

We appreciate your kind review, Muneeb! Thank you for taking the time to do this, and we wish you success with your emails!

Replied October 2023

Bala

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed December 2021

"The Best Email Validation Software"

Setup was quick, API usage was simple, extensive information was returned, and the support crew was very efficient and responsive. After evaluating four other options, we decided on ZeroBounce and have not been disappointed.

PROS

We chose ZeroBounce after evaluating a number of email verification services for a client who wanted to reduce bounce rates. We chose ZeroBounce because they provided some of the most accurate results and were fast to offer our firm exceptional discounts. Unlike some of the others, I loved how their sales staff were not excessively pushy and truly gave us room when we were making our decisions. They have excellent documentation on their website that educates users not only about their programme, but also about email marketing in general. With their validation services, they also provide free name appending. Finally, they offered a few unique features that I hadn't seen on other email validation services, as well as 1,000+ free credits to begin started.

CONS

The only disadvantage we discovered was that the programme can be a little sluggish at times, but this is tolerable because our testing revealed that even though the service took a little longer to run, the outcomes were superior. To me, this simply means that it takes longer since it is subjected to more thorough validations.

Reasons for switching to ZeroBounce

Because there were too many people on the list, Mailchimp wouldn't allow me send it out. They might be able to assist me in resolving the problem or perhaps provide solutions. So I did some research and discovered ZeroBounce.

Vendor Response

Bala, it's great to hear about your results! We love seeing you succeed, and thank you very much for taking the time to share your feedback!

Replied January 2022

Anonymous

2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

The Email Marketer's Best Friend

Good list hygiene is critical for email marketing at scale. ZeroBounce solves that problem in a reliable, affordable way, and their date management policies are A+.

PROS

The core product itself is simple and easy to use. My favorite thing about them is their attention to security measures. I have 100% confidence in how they store, manage and delete data. The AI based tool is amazing, as it allows you to make informed decisions about emails that would otherwise be in the gray zone of deliverability.

CONS

I do wish it integrated automatically with Campaign Monitor, my preferred email software platform. I would clean up my lists (and my clients') more often if it could be automated, rather than requiring downloads and upload of files.

Reason for choosing ZeroBounce

Data security

Vendor Response

Many thanks for taking the time to review us!

Replied February 2021

Nakul Vikram

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2022

Zerobounce review

My overall experience has been amazing as the software is very easy to use and the results are very quick and reliable. Customer support is something to work upon.

PROS

Ease of use of the software is something to compliment about. Shows very quick reviews and better results when compared to other such software.

CONS

Doesn't give email validity check up for many domains.

Reason for choosing ZeroBounce

Chose ZeroBounce because of the quick and reliable services.

Vendor Response

Mr. Vikram, thank you for taking the time to share your review of ZeroBounce. It's great to hear that you're enjoying the software, and we hope it's helping you get better email results. As for your feedback on the support team: we're sorry and would love a chance to make it better. We're investigating to find out what happened. Can you give us a few more details about your experience? Please reach out anytime at support@zerobounce.net and we'll do our best to serve you. Many thanks!

Replied May 2022

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Really capture the correct emails

PROS

This tool is fast, easy and relatively cheap if it is well managed.. Implementation is a breeze.

CONS

The costs can easily get out of hand, we opted to put a prior syntax verification before handling over the data to Zerobounce.

Reason for choosing ZeroBounce

Market leader with a good trackrecord.

Vendor Response

Thank you, we appreciate your review!

Replied February 2021

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2022

Helpful email validation tool

Overall my experience has been positive and I appreciate the AI tech they have for catch-all servers. This has helped me further avoid bounces.

PROS

I use ZeroBounce on a daily basis to verify emails for large email marketing campaigns. The platform is priced well and easy to use.

CONS

Customer support can be a bit slow to reply when I had some issues

Reason for choosing ZeroBounce

Price and reputation

Reasons for switching to ZeroBounce

Prior platform email validations were not correct

Vendor Response

Thank you for reviewing us, your feedback is so helpful!

Replied February 2022

Vlad

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed April 2022

Good service to validate emails

PROS

Email validation worked very fast compared to alternatives.

CONS

Catch-all emails are a tricky part. When I just tried the service I had over 70% of emails marked as catch-all. Perhaps there could be some estimation on which of those could be delivered. Otherwise, it doesn't make much sense to use the service.

Vendor Response

Vlad, thank you for reviewing us! Your feedback means so much. Many of our customers get a high catch-all result, but there's a way to further validate those emails: https://www.zerobounce.net/zerobounce-ai.html Score them and only use emails that have a score of 8+. Hope this helps, and thanks again for taking the time to review us!

Replied May 2022

User Profile

Ernic Jose

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

excellent software easy to install and use very efficient

PROS

It is a powerful tool, it helps me improve my ability to deliver my emails, but it also offers me information about my subscribers, it adds name, sex and location, It detects emails of abuse and spam, it is a software that has served as a great help in the company where I currently work

CONS

I do not find any inconvenience in ZeroBounce, it is perfect and easy to use, I acquire more versatility for the reception of information in my work email and the efficiency is perfect ..

Vendor Response

Mr. Vasquez Marin, Many thanks for your kind review! We are happy to have you at ZeroBounce. Best, The team

Replied July 2018

Jeff

Telecommunications, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2019

Zerobounce

We are using AWS Simple Email Service for sending emails from our cloud service offering and selected Zerobounce in order to reduce our bounce rate. With Zerobounce we are able to maintain a good bounce rate in AWS by not sending emails that we know will bounce to invalid email addresses.

PROS

-support response time is very quick and resolution time quick as well -easy to integrate into our typescript nodeJS environment -love the new dashboard to view api usage -gdpr compliance right off the bat

CONS

-not much that I didn't like, it was a bit tricky to determine from the possible errors returned which ones should be considered a pass or fail.

Vendor Response

Mr. Mills, we are glad to hear ZeroBounce was of help! Thank you very much for reviewing us.

Replied March 2019

Karla

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Easy to use tool, neat and clean tray

Easy to use tool, very comfortable to adapt to our needs, so you can suggest 100%. Accessible cost.

PROS

When you have a high demand in emails, this application is very helpful to keep the tray clean of spam since it allows you to place filters and thus receive the emails you really need, improving management.

CONS

I have not gotten any against, it is a very productive tool.

Vendor Response

Mrs. Leon, We appreciate your review very much, Thank you and success with your email blasts! Best, Team ZeroBounce

Replied July 2018

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Wonderful tool for sales and marketing team

Excellent

PROS

It is a very good tool for sales and marketing team to verify email of potential prospects. It also detects the grey list and bounced emails

CONS

I used it as apart of team. There is nothing to not like about the tool

Vendor Response

We appreciate your review and we're glad that ZeroBounce helps you maintain a better email list! Thank you for taking the time to share your feedback.

Replied January 2023

User Profile

Daisy

Verified reviewer

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2018

Validate your emails efficiently

PROS

I love it with ZeroBounce I can validate my emails from my campaigns in a very efficient way. With the free validations that we obtained we realized the goodness of this platform, the 100% remoment

CONS

The truth has not had a problem that does not facilitate the work and efficiency in terms of email. Very good

Vendor Response

Mrs. Castañeda, thank you for taking the time to review us. We appreciate it. Best, Team ZeroBounce

Replied May 2018

User Profile

Vijendr

Verified reviewer

Insurance, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed November 2022

An average email verification tool.

My experience was neither very good nor very bad. It is an average software.

PROS

The user interface of ZeroBounce is quite good. A normal user can easily use its functionality.

CONS

I found difficulties during validation of large data sheets. It took lot of time and sometimes I used to redo the process 2-3 times to get the complete results. I also didn't find its accuracy as per my requirements.

Vendor Response

Thank you very much for taking the time to review us, Vijendr! We appreciate your feedback. If you feel like your results weren't 99% accurate, we're more than happy to allow you to validate your list again. Our email validator has a money-back guarantee. Please reach out to us anytime, we're available 24/7 and would love for you to get the best experience and results with ZeroBounce.

Replied December 2022

Laszlo

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Great service with a good API

Very helpful customer service, they helped a lot on implementing.

PROS

Well documented API (not like at other services), good feedback on the e-mail addresses: invalid domain, spamtrap or even show if it is just a typo.

CONS

Could not highlight anything special. They work as promised.

Vendor Response

Thank you for taking the time to review us, Mr. Malinovszky! Your feedback means a lot to us. Team ZeroBounce

Replied March 2019

User Profile

Jeremy

Verified reviewer

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Powerful, easy to use tool. Polish your email lists with rich insights.

Cleanse email lists.

PROS

Quickly analyzed and "cleansed" our list of 20,000 emails. The insights from ZeroBounce helped us improve the data quality prior to transitioning marketing automation platforms. This was especially useful for eliminating bots and dead email accounts, and clean up legacy accounts. We were able to purge a lot of records, which reduced our licensing costs for the new MA platform.

CONS

The tool worked as expected. I have no complaints. The only thing that would be "nice to have" is better quality reports and a web interface to manipulate the data. The data is presented in CSV files. This is a pro and con. We could import the lists into our MA to tag records we wanted to delete, but it was a time consuming manual process.

Vendor Response

Jeremy, thank you very much for your review! Your feedback definitely helps us improve! Best, Team ZeroBounce

Replied May 2018

Showing 1 - 25 of 425 Reviews