All ZeroBounce Reviews
1-25 of 426 Reviews
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Kimberly
Information Technology and Services, 1 employee
Used less than 6 months
OVERALL RATING:
5
Reviewed October 2021
Best customer service I've had in years
Charles
Verified reviewer
Publishing, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
One of the Top Email Verifier App
There are several aspects that I appreciate about this service. Firstly, it is exceptionally precise, and I have not encountered any problems with email bounces. Secondly, it is user-friendly, where you simply upload your email target file, receive an analysis, and new lists divided into good versus bad email addresses.
CONSI don't really like the user interface, which appeared outdated. Furthermore, the process may seem sluggish. Although the price is slightly high, there isn't much to criticize since the service delivers a satisfactory output, which is an essential requirement.
Reason for choosing ZeroBounce
Showing good results in every verifications
Reasons for switching to ZeroBounce
Better Results
Vendor Response
Thank you for reviewing us, Charles! We appreciate your feedback. Also, we hope you got a chance to log in after our relaunch - the interface is brand-new and more intuitive. Much success with your email campaigns!
Replied March 2023
Sarah
International Affairs, 1 employee
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Great customer service!
Good overall, thanks!
PROSI just started using ZeroBounce to scrub my email lists. As soon as I got online, a customer service agent was available to chat with me and answer my questions. That made the site easy to use, and helped me get fast results!
CONSI'm still learning how to sort the lists. The results gave me too many types of inactive emails, so now I have to merge the inactive lists from all the categories, and sort them again.
Reason for choosing ZeroBounce
I used to sort my list in MailChimp but I wanted something more advanced so that I don't create unnecessary records in my listserve. Thanks
Vendor Response
We appreciate your feedback, Mrs. Petrin! Thank you for reviewing us.
Replied February 2021
Jess
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2019
Room for Improvement
Website is easy to navigate. Interface looks professional.
CONSIt is expensive and there can be technical issues where single emails are not validated, yet credits are deducted from our account. Also, results after verification can be vague. Catch-all emails unfortunately cannot be verified.
Vendor Response
Mrs. Jung, we're sorry that your experience with us wasn't ideal. We hope you give us another try and let us know when you encounter any issue - our team will be happy to look into it. Thank you for taking the time to review us! Team ZeroBounce
Replied March 2019
Aravind
Verified reviewer
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2018
Best tool to verify emails. Option for free trial usage. Easy to use and affordable.
The only tool that I found online to verify business emails as well as gmail, yahoo etc. So far best tool to verify emails and also provide the name of the person for the email belongs to. It made my work so easy to verify emails for the email campaign. It is fast and accurate and available at an affordable cost.
PROSZerobounce is one of best tools to verify emails online. The unique feature about zerobounce is that it also supports verifying email domains such as gmail, yahoo, hotmail, outlook etc. The name of the tool itself tells the purpose of it that zerobounce helps to reduce the bounce rate of the emails that we send during our email campaigns. It has options to verify single email and also has options to verify bulk email to verify 1000s of email by only just uploading a list of emails in an excel sheet. There is also a trial version available for free to test with 100 credits with an account. Zerobounce has good customer service too.
CONSOnly one account can be created for any organization using the company's email domain. If any one employee in an organization created an account then no other employee in any office in any country of the same organization can create an account or try the service for free trial. If someone else creates an account, Zerobounce will block all the accounts and will activate one account on request. You can use the free trial service without registering on the zerobounce.net home page using the search bar for 5 emails a day. If any employee in the company uses the free 5 credits then the service is denied for all other systems running on the same IP for that particular day.
Vendor Response
Aravind, thank you very much for your detailed review. We are sure this will be of great help to a lot of customers! Best, Team ZeroBounce
Replied May 2018
Anais
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
No more spam in our business emails.
Not buying it is getting lost of these excellent benefits that I mentioned. Keep your company and your corporate email 100% safe thanks to Zero Bounce
PROSIn our work Zero Bounce has been the best thing that has happened to us. For being an aeronautical consortium that works with the public, suppliers, public and private institutions, our emails are usually full of spam or marketing emails that do not match the interests of the consortium. We have been able to establish an excellent filter of unwanted emails thanks to Zero Bounce, an excellent email manager that allows us not only to filter unwanted emails, but also allows us to configure it according to our interests, and establishes a prior notification before opening the emails. emails, to offer greater security when reviewing the information sent to us. This software is more than recommended for all companies.
CONSSometimes the filter established is not 100% efficient, but it is not the direct fault of the software, but the bots that send the emails change their names permanently to send the same information but under another email or another user
Vendor Response
Mrs.Blequett, thank you very much for reviewing us! We're glad to hear about how ZeroBounce is helping you. Best, The team
Replied August 2018
pratik
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
I will give 10 out of 10
Easy sign-up process, Great pricing2Amazing customer service2Comprehensive set of features to help businesses improve the accuracy of their email lists3Best email validation software4Helps ensure email messages reach real people5Helped a company reduce their bounce rate to almost 0% 5Accurate, fast, and reliable email validation and deliverability tools5Created to ensure that companies sending complex and high volume emails avoid deliverability issues6
CONSLimited free trial with restrictions on the number of email verifications or access to certain features
Vendor Response
Thank you for reviewing us, Pratik! We appreciate your feedback.
Replied August 2023
Julie
Verified reviewer
Public Relations and Communications, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
ZeroBounce helps us keep an updated contact list
The product has worked as promised and new features are always being added.
PROSAs a boutique public relations agency, we highly prioritize maintaining our valuable connections and ensuring the accuracy of our contact records. Our client portfolio primarily includes businesses in the spirit and hospitality industries, and we collaborate extensively with media outlets and freelance writers. We rely on ZeroBounce to identifying and rectifying outdated or invalid contact details. ZeroBounce’s Email Finder helps us to find and update a contact’s primary email address. We also use the service before we have a media event to make sure we have a clean and updated list.
CONSThere is nothing to add here. The service works for us and meets our needs.
Reasons for switching to ZeroBounce
ZeroBounce took over DataValidation
Vendor Response
Julie, thank you for sharing your experience with ZeroBounce. We appreciate your review and wish you success with your PR campaigns!
Replied October 2023
Sunny
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great Email Validation Tool
Before, I had a database containing emails that didn't validate. Utilizing ZeroBounce has enhanced my email-sending statistics.
PROSTheir support has been exceptional, and the client portal's UI/UX is excellent. My experience has been fantastic. Although they are slightly pricier than competitors, the superior email cleaning results justify it.
CONSSo far, I haven't encountered any issues. The API documentation has been excellent, and the support provided has been outstanding.
Vendor Response
Sunny, we're grateful for the kind words, thank you! Reach out whenever you need us, our support is available 24/7. Many thanks again, and success with your email campaigns!
Replied November 2023
Pamela M
Marketing and Advertising, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great product
Excellent product. Glad I found it a few years ago.
PROSEasy to use, inexpensive, and helps quickly clean up lists. Recommend.
CONSNothing con. Great product. Recommend it.
Vendor Response
Pamela, thank you so much for the great review! It's good to hear you haven't found any cons and that our software is helping you!. We appreciate your feedback!
Replied November 2023
Muneeb
Marketing and Advertising, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Easy to use and very effective
I like the pricing and quality of the tool and its reliability.
CONSNothing to dislike about the tool. We are quite satisfied.
Vendor Response
We appreciate your kind review, Muneeb! Thank you for taking the time to do this, and we wish you success with your emails!
Replied October 2023
Bala
Accounting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed December 2021
"The Best Email Validation Software"
Setup was quick, API usage was simple, extensive information was returned, and the support crew was very efficient and responsive. After evaluating four other options, we decided on ZeroBounce and have not been disappointed.
PROSWe chose ZeroBounce after evaluating a number of email verification services for a client who wanted to reduce bounce rates. We chose ZeroBounce because they provided some of the most accurate results and were fast to offer our firm exceptional discounts. Unlike some of the others, I loved how their sales staff were not excessively pushy and truly gave us room when we were making our decisions. They have excellent documentation on their website that educates users not only about their programme, but also about email marketing in general. With their validation services, they also provide free name appending. Finally, they offered a few unique features that I hadn't seen on other email validation services, as well as 1,000+ free credits to begin started.
CONSThe only disadvantage we discovered was that the programme can be a little sluggish at times, but this is tolerable because our testing revealed that even though the service took a little longer to run, the outcomes were superior. To me, this simply means that it takes longer since it is subjected to more thorough validations.
Reasons for switching to ZeroBounce
Because there were too many people on the list, Mailchimp wouldn't allow me send it out. They might be able to assist me in resolving the problem or perhaps provide solutions. So I did some research and discovered ZeroBounce.
Vendor Response
Bala, it's great to hear about your results! We love seeing you succeed, and thank you very much for taking the time to share your feedback!
Replied January 2022
Anonymous
2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
The Email Marketer's Best Friend
Good list hygiene is critical for email marketing at scale. ZeroBounce solves that problem in a reliable, affordable way, and their date management policies are A+.
PROSThe core product itself is simple and easy to use. My favorite thing about them is their attention to security measures. I have 100% confidence in how they store, manage and delete data. The AI based tool is amazing, as it allows you to make informed decisions about emails that would otherwise be in the gray zone of deliverability.
CONSI do wish it integrated automatically with Campaign Monitor, my preferred email software platform. I would clean up my lists (and my clients') more often if it could be automated, rather than requiring downloads and upload of files.
Reason for choosing ZeroBounce
Data security
Vendor Response
Many thanks for taking the time to review us!
Replied February 2021
Nakul Vikram
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2022
Zerobounce review
My overall experience has been amazing as the software is very easy to use and the results are very quick and reliable. Customer support is something to work upon.
PROSEase of use of the software is something to compliment about. Shows very quick reviews and better results when compared to other such software.
CONSDoesn't give email validity check up for many domains.
Reason for choosing ZeroBounce
Chose ZeroBounce because of the quick and reliable services.
Vendor Response
Mr. Vikram, thank you for taking the time to share your review of ZeroBounce. It's great to hear that you're enjoying the software, and we hope it's helping you get better email results. As for your feedback on the support team: we're sorry and would love a chance to make it better. We're investigating to find out what happened. Can you give us a few more details about your experience? Please reach out anytime at support@zerobounce.net and we'll do our best to serve you. Many thanks!
Replied May 2022
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Really capture the correct emails
This tool is fast, easy and relatively cheap if it is well managed.. Implementation is a breeze.
CONSThe costs can easily get out of hand, we opted to put a prior syntax verification before handling over the data to Zerobounce.
Reason for choosing ZeroBounce
Market leader with a good trackrecord.
Vendor Response
Thank you, we appreciate your review!
Replied February 2021
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Your Emails - Clean.
Zero Bounce is an e-mail “cleaner”. It helped me clean out all the spams, bots and other unnecessary e-mails. The software is easy to use and understand. Once you have inputs on which type of e-mails are for keeping, the software then cleans out the inbox and other e-mails. It is amazing on how easily you can manipulate the software in order to keep the e-mails you want. It has been more than helpful since I receive more spam messages than actual e-mails. Also, Zero Bounce segregates my e-mail depending on its sender.
CONSNot much negative to say about Zero Bounce at this point.
Vendor Response
We are grateful for your review, thank you! Best, Team ZeroBounce
Replied September 2018
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2022
Helpful email validation tool
Overall my experience has been positive and I appreciate the AI tech they have for catch-all servers. This has helped me further avoid bounces.
PROSI use ZeroBounce on a daily basis to verify emails for large email marketing campaigns. The platform is priced well and easy to use.
CONSCustomer support can be a bit slow to reply when I had some issues
Reason for choosing ZeroBounce
Price and reputation
Reasons for switching to ZeroBounce
Prior platform email validations were not correct
Vendor Response
Thank you for reviewing us, your feedback is so helpful!
Replied February 2022
Serge
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed April 2019
Very cheap alternative to Kickbox
it had single email verification and excel multi email verification. The support team was kind enough to give me a custom rate as my company goes through many emails.
CONSThe interface is not the friendliest and for the extremely unsavy it could be hard to navigate and utilize the website. It could have a more welcoming interface.
Vendor Response
Mr. Sarkisian, we're keeping your observations in mind. Thank you for reviewing us! Best, Team ZeroBounce
Replied April 2019
Feldriana
Verified reviewer
Oil & Energy, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
An excellent software to avoid spam problems or validate strange mails.
One of the main problems that we find Internet and email users, is the amount of unclassified or verified information to which our systems for receiving and sending communications, which is why alternatives such as Zero Bounce arise to help you clean your mail inbox and helps you to classify junk information that usually arrives daily. I definitely recommend it.
CONSNothing bad to point out, it's an excellent tool that I love and highly recommend.
Vendor Response
Mrs. Trinidad, we're so happy to have you and we thank you for taking the time to review us! Best, Team ZeroBounce
Replied March 2019
Ernic Jose
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
excellent software easy to install and use very efficient
It is a powerful tool, it helps me improve my ability to deliver my emails, but it also offers me information about my subscribers, it adds name, sex and location, It detects emails of abuse and spam, it is a software that has served as a great help in the company where I currently work
CONSI do not find any inconvenience in ZeroBounce, it is perfect and easy to use, I acquire more versatility for the reception of information in my work email and the efficiency is perfect ..
Vendor Response
Mr. Vasquez Marin, Many thanks for your kind review! We are happy to have you at ZeroBounce. Best, The team
Replied July 2018
Jeff
Telecommunications, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Zerobounce
We are using AWS Simple Email Service for sending emails from our cloud service offering and selected Zerobounce in order to reduce our bounce rate. With Zerobounce we are able to maintain a good bounce rate in AWS by not sending emails that we know will bounce to invalid email addresses.
PROS-support response time is very quick and resolution time quick as well -easy to integrate into our typescript nodeJS environment -love the new dashboard to view api usage -gdpr compliance right off the bat
CONS-not much that I didn't like, it was a bit tricky to determine from the possible errors returned which ones should be considered a pass or fail.
Vendor Response
Mr. Mills, we are glad to hear ZeroBounce was of help! Thank you very much for reviewing us.
Replied March 2019
Pablo
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
The mail of the company totally clean thanks to this program
Thanks to this software my company acquires more versatility for the reception of information by the clients, it allows me to create spam filters necessary to not fill my emails
PROSProduct of the offers presented by our company, many of our clients add us to spam emails that send their emails to the database of our organization. This program is very useful for us because it allows us to place really effective spam filters that allow us to have our trays operational to serve our customers.
CONSSometimes the filters must be very specific, if the information leaks to the company's emails, degenerating the management of our organization
Vendor Response
Mr. Trinidad, thank you very much for taking the time to share your feedback here. It means a lot to us. Best, Team ZeroBounce
Replied May 2018
Daniel Alejandro
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
It all started with the free trial
Well like in the title, you just need to take a look at this tool for free. After I tried, it was easy to pay for it when the trial was over. Great email manager, to just know I´ll be seeing exactly what I need to see when it comes to work: it´s priceless. Great app, and this includes great costumer service. Easy to customize the spam filters and just easy to always be in touch with your clients. Thank you.
CONSIt can get a little messy with a lot to do when settings things up for the first time. Can take some time to go through that stage, but once is up and running, it works smoothly.
Anonymous
51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
Best list clean-up provider
The best thing about Zerobounce is they provide an option for uploading a list in multiple extensions like csv, txt, xls, and also you can download files in the same extension. Not like the other provider that provides only csv and txt. Clean-up accuracy is great. I am having a database of corporate email addresses and the only bounce I have got is Internal bounce. Hard bounce was like 1 or 2 from 1000 email database clean-up which is completely fine.
CONSTwo things I don't like about Zerobounce is they do the clean-up slow and the price is high in comparison to their competitor like Emailable.
Reason for choosing ZeroBounce
Because of cleaning accuracy.
Vendor Response
We thank you so much for taking the time to share your feedback -- and for choosing us! Please reach out whenever you need us, we're available 24/7.
Replied June 2021
Anonymous
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
ABC - 123 - Done and Done! So great, fast and easy to use.
The sheer fact that I know that I won't have Hard Bounces on my email Campaigns is enough satisfaction alone, everything else is a bonus! Fast, VERY easy to use and user-friendly.
PROSIts super user-friendly and I love the outcome of knowing that my emails are verified before I send a massive e-Blast or marketing campaign to my clients!
CONSI can't think of one single thing I don't like about ZeroBounce! It's just that GREAT! Maybe a suggestion - be able to submit unformatted Excel Docs to reformat by Name, Address, etc in columns...but seriously - this is a GEM!
Vendor Response
This is so wonderful to hear! Many thanks for taking the time to review us! Best, Team ZeroBounce
Replied May 2018