AlertMedia vs EZ Texting

RATING:

4.8

(128)

AlertMedia has 128 reviews and a rating of 4.83 / 5 stars vs EZ Texting which has 143 reviews and a rating of 4.29 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (128)
4.3 (143)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 10, 2024
February 5, 2024
Pros/Cons
  • Pros

  • This product was simple to integrate with our business and the support team is incredibly helpful anytime I have needed help.
  • We love the ability to be able to text all of our employees updates when necessary. During COVID, this has been a MUST for us.
  • Cons

  • Pricepoint but ultimately you get what you pay for and that is an industry-leading mass communication application.
  • It comes up with an error that no one is able to figure out. Otherwise, I can't think of anything I don't like about the core functionality of the application.
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  • Pros

  • Great texting tool to keep communication and awareness of our church before the congregation.
  • It easily served it's purpose for what we wanted it to do. Customer service was great.
  • Cons

  • The only downside is when you go to search historic texts, you can't filter to find a specific text which is a bit annoying.
  • After numerous attempts to call the 800 number (no one will answer) and live chat (disconnected 4 times), I finally just asked to get a refund.
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Pricing Range
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$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos