About Alertable

Online mass notification system used to notify communities and workplaces of emergencies and day-to-day events and incidents. The only mass notification software used province-territory wide in Canada. Alertable serves over 1,300+ municipalities and a population of nearly 10 million. It has been successfully used to notify millions during the costliest disasters in Canadian history. It is fully accessible-compliant and has support for English and French.


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Supported Operating System(s):

14 Reviews of Alertable

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

June 2021

Tarina from Fraser Valley Regional District

Company Size: 51-200 employees

Industry: Public Safety

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2021

Easy to use mass alerting system

I have been very pleased with the service Alertable provides and appreciate the uptake it is seeing throughout BC.

Pros

I value the amount of felxibility and ease of use that Alertable by PEASI offers.

Cons

There is room to develop an option whereby a recipient of a notification can confirm that they have received the notification and engage in a two-way automated dialogue. Example: -> Click here to confirm receipt of this evacuation order. -> If you need assistance to evacuate please click here (immobile due to disasbility, no transport, no egress routes, etc.) - > Select a button to inform the EOC or EM planners of where you will go: -> Reception Centre A -> Reception Centre B -> I will stay with family and friends

Reasons for Choosing Alertable

We preferred that the pricing on this system was consistent and predictable and that the system is used for other Provincial Alerting systems. There is no need for users to sign-up or create an account - only an app is required. Additional optional sign-up options exist for users that do not have smartphones or mobile technology and users who require landline, email or text notification as well.

Response from Public Emergency Alerting Services

Replied July 2021

Thank you for your review, Tarina. We're glad that Alertable is meeting your needs and expectations. And thank you for the feedback on how we can improve Alertable and make it even better.

May 2020

Jennifer from Town of Strasbourg

Company Size: 2-10 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

May 2020

SaskAlert Review

Pros

I like that it instantly gets out information to all necessary parties quickly and efficiently. It is a very useful tool for municipalities in times of crisis.

Cons

I find that there are times where I am unsure of what information to put in which spots, as some items are to be clicked and other not. With our SaskAlert training, it's very specific as to what we need to write and where things need to go, but I struggle to get it accurate enough. A suggestion I have is to provide written templates for all the different scenarios that will populate when selected. This will help to eliminate the possibility of errors.

Response from Public Emergency Alerting Services

Replied May 2020

Thank you for your review, Jennifer. Glad that you find Alertable useful in times of crisis. And thank you for the suggestion.

August 2019

Helen from City of Estevan

Company Size: 201-500 employees

Industry: Public Safety

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

August 2019

SaskAlert

In the event of power outages, SaskAlert messages are still able to be pushed out by the Regina office.

Pros

The pre-made messages for the various types of alerts.

Cons

The program is continually changing. Every training session offered, something new about the program is being presented.

Reasons for Switching to Alertable

SaskAlert was offered in our province of Saskatchewan and at no charge. EverBridge System is United states based.

Response from Public Emergency Alerting Services

Replied August 2019

Thank you for your review, Helen. Glad to hear that the alert templates are useful and good to hear you have arrangements with other municipalities using the same system to send an alert on your behalf in case of power outage.

May 2020

Karyl from Town of Luseland

Company Size: 2-10 employees

Industry: Civic & Social Organization

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

May 2020

SaskAlert

Very good product, easy to use, friendly & helpful staff.

Pros

SaskAlert is provided free of charge in Saskatchewan. Once training was completed, the only requirement was that 4 test alerts be made, updated and cancelled each year. When we had a water main break while neither of the authorized users had access to the program, a simple call to their office had an alert sent out right away.

Cons

The mapping feature is slightly awkward to use

Reasons for Choosing Alertable

SaskAlert is free to municipalities in Saskatchewan.

Response from Public Emergency Alerting Services

Replied May 2021

Thank you for your review, Karyl. Glad that you find SaskAlert (powered by Alertable) useful.

August 2019

Carole from Lac Ste. Anne County

Company Size: 51-200 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

Functionality

3.0

August 2019

Alertable Platform Review (AEA)

Pros

There is a huge benefit with having a platform that has built-in templates to utilize when you are in a hurry - like during an emergency/disaster. Spell checking ensures that a message is accurate and makes sense. Click and drag options for sections is helpful.

Cons

There is a disconnect when building directions from the click and drag in that you can't just type what you want, you must choose at least one in the bank.

Response from Public Emergency Alerting Services

Replied August 2019

Thank you for your review, Carole. Glad to hear you find features like the templates, spell check and drag and drop instruction builder beneficial.