Crystal Alarm

RATING:

4.7

(21)

About Crystal Alarm

Crystal Alarm is the personal alarm that ensures the safety of employees at their workplace. This platform is useful for businesses of all sizes where threatening situations can arise and working alone is a common occurrence. It sends an alarm by pressing a button in our APP on the phone and offers several possible alarm routes. Alarm to a selected group of colleagues, the organization´s own alarm center, a national alarm center or a security company. Risky situations usually arise without warning, and by being able to raise the alarm quickly, the danger can be minimized. There is also a Bluetooth solution, “Crystal Button”, which is a flexible alarm button that communicates with the mobile phone.

Crystal Alarm Pricing

Starting price: 

€4.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Crystal Alarm Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Crystal Alarm

1 - 5 of 21 Reviews

Göran

Transportation/Trucking/Railroad, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

A very stable and

We appreciate the integration possibilities in the command center that helps us to cross reference GPS and our own backend knowledge of the staff and their missions.

PROS

Simple integration with external alarm buttons and the ability to work standalone without any additional hardware. Simple and intuitive graphical user interface.

CONS

Not really part of the application but more into OS integration where sometimes new security features in the android OS interfere with the application. The supplier is always fast to alert us to this and thankfully there is a test function that we require our users to use periodically.

Reason for choosing Crystal Alarm

Yes At the time of purchase we did a benchmark of all known suppliers in regards to cost and capabilities and tested the ones that scored highest. Crystal Alarm outscored all the competition!

Vendor Response

Thanks for your feedback, Göran! We´re testing BETA versions of Android OS and iPhone OS to find possible issues as soon as possible.

Replied September 2022

Reza

Government Relations, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

A regular user

easy to use as long as it is installed as an app in the phone and that you alarm by the side button on the phone

PROS

we have had several types of alarms and they have not been so "easily usable". By having it as an app in the mobile phone, it has made it easier for staff working in the field.

CONS

Battery demanding, and you have to keep an eye on the external box so that it has contact with the mobile at all times

Reason for choosing Crystal Alarm

Crystal Alarm won tenders with my employer

Reasons for switching to Crystal Alarm

because it was expensive and very "clumsy" to carry and use.

Vendor Response

Thanks for your kind words, Reza! We are pleased that you and your staff find our personal alarm easy to use.

Replied October 2023

Anonymous

11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2024

Crystal Alarm Review

PROS

Very easy to use and user friendly too, it also support multiple functionality. I am impressed with timer alarm functionality most.

CONS

I am satisfied with features; I found nothing bad.

Vendor Response

Thank you!

Replied February 2024

Sheron

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Professionals from inquiry to final delivery and follow-up

PROS

- Behaviour - Exceptional accessibility - Flexibility - Solution-oriented

CONS

At the time of our cooperation, Crystal Alarm did not have a robust solution for indoor positioning underground. Maybe it exists today.

Vendor Response

Thanks Sheron!

Replied February 2024

Pär

Hospital & Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

An easy-to-use system that is always with you

PROS

- Once set up, it is very easy to use. You activate the alarm by the push of a button on the phone, but there is also the option of using an external button. - The administrative portal is really user friendly. You do not need to spend a lot of time looking through user guides, everything is pretty straight-forward.

CONS

- It can be a little stressful to receive an alarm notification. The Crystal Alarm app plays a loud alarm sound and you get two notifications, one from the app and one as a text message containing a link to the alarm information. Both notifications takes you to the same information so you just need to use one of them but for some people it can feel like there is a lot of things happening at once.

Vendor Response

Thank you, Pär! We appreciate your feedback! The reason why we send alarms to colleagues both as SMS and as Push messages is because SMS is very reliable when you have bad coverage, while sending over Push is usually faster and not having the risk of being queued. Using both SMS and push will give our users optimal reliability while we understand that it can be a bit overwhelming to get multiple messages of the same alarm.

Replied September 2022