



Everbridge Mass Notification analytics




Supported Operating System(s):
Web browser (OS agnostic)About Everbridge Mass Notification
Everbridge Mass Notification is a cloud-based solution that helps businesses in education. retail, healthcare, manufacturing and other industries send messages via SMS, voice calls, emails, desktop and as in-app alerts. It enables users to automatically categorize recipients and message content based on location, severity, department and incident type.
Everbridge Mass Notification allows businesses to create message templates and broadcast them across websites, internal communication channels and social media. Administrators can configure role-based permissions, restricting specific users to edit or delete information. Additionally, supervisors can import, organize and maintain a contact database, ensuring quick access to information during emergencies....
Everbridge Mass Notification analytics
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
3.5
Customer support
3.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
November 2019
Cindy from Public Safety Telecommunicator
Company Size: 51-200 employees
Industry: Public Relations and Communications
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
November 2019
everbridge
I use this product often during the week and am very pleased with it
Pros
I use this product every time we have to do a mass notification through the PD or Fire department. It is the easiest product ever!
Cons
To be honest there is not anything I don't like about this product. Its functional and so easy to use. Everyone gets the notification at once and is alerted via phone or email
August 2020
Tom from Biogen
Company Size: 1,001-5,000 employees
Industry: Security and Investigations
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
August 2020
Everbridge
Pros
Resident mapping function- easy to quickly send out mass notifications based on locations of impacted area
Cons
Still seeing issues when it comes to the traveling employees at airports. It is not always accurate.
November 2020
Anonymous
Company Size: 5,001-10,000 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
November 2020
Mass notifications
Pros
Everbridge is a great system that notifies all contacts on your account with the emergency or notice needed. Notifications are sent out to every email, phone number or cell phone listed on the contact account so it will be received in many forms.
Cons
Everbridge sends the notice out to each contact phone number at the same time. For example a work phone number and a personal cell phone will ring at the same time.
January 2019
Syed Saqib from Worldpay
Company Size: 10,000+ employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
January 2019
A Decent "Collaboration" tool
A good tool for live environments where issues are realtime and SLA's are short and need urgent work to be done
Pros
Reachability to people cannot be made easier. Lets you work with great mobility Very intuitive user interface.
Cons
Should provide a feature for knowledge base articles or documentation to be stored Should also provide more flexibility in duration of broadcast Should improve the navigation
September 2020
Anonymous
Company Size: 10,000+ employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
September 2020
A Tool That Offers Cohesive Emergency Notification Process With Built-In Alerting Function
Everbridge, in conjunction with organization's internal ITSM technology, facilitates consistent, glitch-free, prompt and complete communication every time to responders and stakeholders. Based off of the preconfigured business rules, Everbridge covers emergency alerting for IT outages, Cyber Security Breaches, Power Outages and Major IT Escalations.
Pros
Everbridge adds notable business value by adhering to right IT Service Management processes and ITIL standards which significantly reduces negative impact of operational issues, improves productivity, saves production slowdowns and expedites communication for critical outages/incidents. This tool complies with organizational and industry guidelines, which is really an important factor.
Cons
Customization from Administrator's standpoint can be improved in order to let the Admin can make changes to default message templates as well as can edit reporting capability, per business and process owner's requirements.
Reasons for Choosing Everbridge Mass Notification
I was not included in the business team which made this decision