EZ Texting vs Regroup Mass Notification

RATING:

4.3

(143)

EZ Texting has 143 reviews and a rating of 4.29 / 5 stars vs Regroup Mass Notification which has 57 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (143)
4.4 (57)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
February 5, 2024
November 24, 2022
Pros/Cons
  • Pros

  • Great texting tool to keep communication and awareness of our church before the congregation.
  • It easily served it's purpose for what we wanted it to do. Customer service was great.
  • Cons

  • The only downside is when you go to search historic texts, you can't filter to find a specific text which is a bit annoying.
  • After numerous attempts to call the 800 number (no one will answer) and live chat (disconnected 4 times), I finally just asked to get a refund.
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  • Pros

  • Also the price point in comparison to other companies which we looked at was competitive.
  • I love the option to text our students. It helps get information to staff and students quickly.
  • Cons

  • Some documentation is literally just a link to some other resource. All support, documentation, and tutorial materials are poorly branded or otherwise unprofessional.
  • Very poor editing functionalities especially in terms of spell-check, font size change, and copying pasting from Word document. The color of the text changes in the e-mail after posting.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos