OpsGenie vs Rave Alert

RATING:

4.7

(140)

OpsGenie has 140 reviews and a rating of 4.67 / 5 stars vs Rave Alert which has 95 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (140)
4.7 (95)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 20, 2024
December 20, 2021
Pros/Cons
  • Pros

  • While I've yet to fully integrate all core system alerts, it looks like it can integrate with pretty much everything. The free tier seems extremely generous considering everything it offers.
  • Very similar mobile interface. Good way to quickly see what team and who is on call during an outage or a incident.
  • Cons

  • But for 99% of the time its too, too much UI flexibility. When the house is on fire, I want to grab the fire estinguisher and go.
  • The app can be a bit hard to navigate through, but more so on previous versions.
Read all user reviews
  • Pros

  • The pre canned messages we have saved are very useful.
  • I like the pricing model. We don't pay per call fees and the pricing packages are straight forward and easy to understand.
  • Cons

  • Very hard to set up to connect with our HR software to add and update users.
  • Templates and alerts sent by text and email can be a bit confusing to set up at times. We don't use it regularly so that is part of the issue.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos