Rave Alert

RATING:

4.67

(95)

About Rave Alert

The Rave Alert mass notification system gets the right message to the right user at the right time from any internet-connected device. Send your message from anywhere to anywhere in a matter of seconds. It only takes three clicks to send alerts in all communication modes. CAP compliant, Rave Alert lets you instantly send alerts via text email, and voice, and send to IPAWS-OPEN, WebEOC, and digital signage simultaneously. This ensures your targeted audience receives your messages as soon as possible. ...

Rave Alert Pricing

Free trial: 

Not Available

Free version: 

Not Available

Geo Poll and Response
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Rave Alert Reviews

Overall Rating

4.67

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 95 reviews

Anthony

Company size: 201-500 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2021

Excellent Product

Excellent product. Highly recommend to other colleagues in higher education.

Pros

The platform is easily integrated into our daily activities, and provides a quick learning curve for users. This platform's ease of use allowed for a very quick end user adoption.

Cons

Some limitations were noted in the use of the survey features. There needed to be a more robust and/or/if logic flow for some of the templates. We used this to product for a daily wellness check due to COVID-19. We found it wasn't as user friendly as we preferred.

Reasons for choosing Rave Alert

Price and range of options

Response from Rave Mobile Safety

Anthony, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

Replied November 2021

Randy

Company size: 51-200 employees

Industry: Government Administration

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

December 2021

RAVE Alert for Colleges?

RAVE offers cost effective solutions for mass notification. They are competitive with other alerting companies and offer a product that works. We have not experienced interruptions in service. We have some concerns with using RAVE but overall we are happy with the product.

Pros

I like the pricing model. We don't pay per call fees and the pricing packages are straight forward and easy to understand.

Cons

The fields are still very much geared toward college campuses or educational settings. There are questions that city's or even other type industries wouldn't use. They also tout their 911 feature that allows dispatch to see information for anyone subscribed. The problem is that if your dispatch center does not subscribe to Smart 911 then dispatch will not see their information. RAVE does not offer platforms that don't promise that to anyone inputting their information therefore, it gives people a false sense of hope. I've voiced this concern and was promised it would be addressed but after several years subscribing to RAVE they have not changed that.

Reasons for choosing Rave Alert

Don't remember.

Reasons for switching to Rave Alert

I-info charged high fees per call/text/ email etc. sent. Their pricing structure is confusing and not straightforward. They rely on customers to build their system by paying for features that they may not currently offer and have a waiting list of features that may or may not eventually become available.

Response from Rave Mobile Safety

Randy, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

Replied December 2021

shawn

Company size: 11-50 employees

Industry: Law Enforcement

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

FUNCTIONALITY

2

December 2021

Rave Time Out

Pros

How quick the notifications are received

Cons

I don't like how the system times itself out. I find myself continuously having to log into the system during my work shift. Also the reports are not good. I need to run a report/stats on how often we send emergency maintenance

Response from Rave Mobile Safety

Shawn, thank you for sharing your experience and concerns with Rave Alert. We greatly appreciate your feedback to help us improve the way we provide enhancements and updates to the platform over time. We would love to learn more about how we can improve. Please contact us at ravesuccess@ravemobilesafety.com

Replied December 2021

Ashley

Company size: 10,000+ employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

December 2021

Great Product for Higher Ed

Pros

Template customization and integration with many platforms to maximize the dissemination of messages.

Cons

I have had issues with logging in several times if I logged out while in a different department. It seems this could be streamlined for users who have access to mulitple sites.

Reasons for choosing Rave Alert

I was not part of the decision process.

Response from Rave Mobile Safety

Ashley, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

Replied December 2021

John

Company size: 11-50 employees

Industry: Law Enforcement

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2021

Effective emergency communication and notification tool

We have mass notification within our agency which decreases off duty response time. Our community appreciates knowing when an emergency is happening in their neighborhood.

Pros

This product is much more user friendly then the two products we used before. We have had excellent support and recommend this product to other agencies

Cons

I do not have any con's to list for this product. We are completely satisfied with the benefits this product offers us.

Reasons for choosing Rave Alert

Not applicable

Reasons for switching to Rave Alert

Upon this product being demonstrated to my staff and I, we were sold on it based on the features and it being user friendly.

Response from Rave Mobile Safety

John, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

Replied November 2021

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