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RedFlag vs Slack

RedFlag vs Slack

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Overall Rating
4.8 (46)
Ease-of-Use
4.8 / 5
4.6 / 5
Value for Money
4.8 / 5
4.5 / 5
Customer Support
4.8 / 5
4.4 / 5
Functionality
4.8 / 5
4.6 / 5
Last Review Written
April 16, 2024
September 11, 2024
Pros/Cons
  • Pros

  • What further impressed me was when I discovered a bug; their swift response and quick resolution indicated a genuine commitment to user feedback.
  • I've had a great experience with the Redflag software and team. The application is very easy to use and is extremely helpful in times where we need to communicate to the masses.
  • However, the thing I love the most about RedFlag is its Outlook add-in that helps me send out alerts and texts directly from Outlook.
  • Cons

  • In the beginning it is hard to navigate until you have used it multiple times.
  • Due to Penn policy, however, we are not allowed to alert our community of immediate emergencies. We must rely on fire alert systems or Penn proper for information about an incident.
  • We have not yet had to use it for its native purpose - crisis communication.
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  • Pros

  • After working in companies that used popular but non ideal instant messaging apps, having a solution as Slack for messaging the team is a lifesaver.
  • The best thing about this software is its easy to use and very useful functions. I love being able to select groups to notify or send announcements easy, essentially getting rid of email.
  • Overall it's good, fast and very user friendly once you start using it you will love this app.
  • Cons

  • From keeping message history to other basic necessities, Slack charged for a lot of it. Comparing it to Discord, it cannot compete.
  • When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.
  • The only thing that I dislike is that I can easily get distracted by the notifications.
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Pricing Range
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Product Demo & Screenshots
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos