--- title: "TextMarks Software Reviews, Demo & Pricing - 2026" description: "Review of TextMarks Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/emergency-notification/textmarks-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / TextMarks Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/internal-communications/textmarks-profile/alternatives/) # TextMarks Review From $199/month 1 plan Wondering if TextMarks is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview TextMarks 4.8 [(51)](https://www.softwareadvice.com/internal-communications/textmarks-profile/#reviews) Pricing Starting at $199.00 per month ### About TextMarks TextMarks is a cloud-based text messaging solution designed to help businesses of all sizes manage SMS marketing, group communication, information sharing and more. The platform comes with mass messaging functionality, which enables organizations to send alerts, news, updates and meeting reminders. TextMarks includes a lead generation module, which allows marketers to collect phone numbers and names of prospective customers via opt-in messaging. It offers a host of features such as list segmentation, auto-responder, bulk SMS, subscriber list management, scheduled alerts, surveys, API, and more. Additionally, it offers a white-label solution, which enables users to create a personalized reseller portal using a custom logo, colour and theme. TextMarks’s reporting functionality lets administrators gain insights into marketing campaigns, incoming requests and outgoing automated responses. It is available on monthly subscriptions and support is extended via phone, email, documentation and other online measures. Do you work for TextMarks? [Manage this product listing](https://www.g2.com/products/textmarks/claim_requests/new?auto=true) Wondering if TextMarks is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. ## TextMarks User Interface ## Popular TextMarks Alternatives Main Product TextMarks 4.8 [(51)](https://www.softwareadvice.com/internal-communications/textmarks-profile/#reviews) Ratings Breakdown - 4.67Ease of use - 4.71Value for money - 4.80Customer support - 4.61Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24214)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5316)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/) 4.6 [(1193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.57Value for money - 4.66Customer support - 4.47Functionality Pricing Starting at $47.99 per month Get Price Alternative Product [Zulip](https://www.softwareadvice.com/remote-work/zulip-profile/) 4.9 [(196)](https://www.softwareadvice.com/remote-work/zulip-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.93Value for money - 4.79Customer support - 4.64Functionality Pricing Starting at $6.67 per month Get Price Alternative Product [HulerHub](https://www.softwareadvice.com/productivity/huler-hub-profile/) 4.9 [(89)](https://www.softwareadvice.com/productivity/huler-hub-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.88Value for money - 4.91Customer support - 4.82Functionality Pricing Starting at £3.00 per month Get Price ## TextMarks Pricing and Plans Starting price: $199.00 per month Free Trial Free Version Basic $199.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## TextMarks Features - Popular features found in SMS Marketing 2-Way Messaging Campaign Planning Campaign Scheduling Communication Management Contact Management Engagement Tracking Message Personalization Mobile Coupons Reporting/Analytics Scheduled Messaging Shortcodes - More features of TextMarks Activity Dashboard Alerts/Notifications API Automated Responses Autoresponders Bulk SMS Chat/Messaging Contact Database Customizable Branding Data Import/Export Event Triggered Actions Interaction Tracking Live Chat Mass Notifications Mass Texting Mobile Alerts Mobile Keywords Polls/Voting Push Notifications Real-Time Chat Real-Time Notifications Real-Time Updates Reminders Reporting Reporting & Statistics Risk Alerts Scheduling SMS Messaging Survey/Poll Management Surveys & Feedback Text-to-Win Third-Party Integrations User Management ## TextMarks User Reviews ## TextMarks customer ratings - Overall rating: 4.8/5 - Total reviews: 51 ### Rating distribution - 5 stars: 39 reviews (76%) - 4 stars: 12 reviews (24%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.6/5 --- Have you used TextMarks and would like to share your experience with others? ### Simple Way to Send Mass Texts - Overall rating: 5/5 - Reviewer: Andy T. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We needed an easy way to send out mass text messages in case of emergencies or weather events. This has gone a great job of meeting that need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It's been very easy to maintain and to my knowledge, we've never had any issues using it. We mostly use it to manage openings and closings for our office location and it works great. #### Cons The interface is somewhat antiquated. I can't find any sort of sort or search options,so I have to go through each page when deleting exiting employees from the list. --- ### The Best I have Seen in Years - Overall rating: 5/5 - Reviewer: John B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered We have customers with unique SMS needs. In particular, inbound messaging that can trigger events. We used their API to quickly and easily handle the tasks presented to us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity is the name of the game when you have to get an SMS message in/out to/from clients. Textmarks make it so easy that within a few clicks you are live. #### Cons Nothing negative found since we began with Textmarks in 2010 #### Reasons for switching to TextMarks Better overall price for the services offered. Customer service was exceptional with Textmarks. --- ### great customer service - Overall rating: 4/5 - Reviewer: Claudia C. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far it's been great. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The most important feature to me is affordability and customer service. TextMarks does a great job at both. #### Cons Not flexible with 2-way communication, people can't contact me via this text system --- ### Convenience at your fingertips - Overall rating: 5/5 - Reviewer: David M. - Industry: Translation and Localization - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our idea behind integrating texmarks into our real-time bus arrival information is that we want everyone to be able to utilize this new capability without owning smartphone. The majority of our transit riders are seniors who do not always know how or own a smartphone. Textmarks allow these riders to obtain real time information using their cell phone at their convenience. It saves our riders time not having to wait at our bus stops wondering when the bus will arrive. It also allows senior to plan out their time better so that they dont have to stand out in the inclement weather waiting for a bus. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The layout is very easy to follower for our senior riders. We like the option that it can display more should anyone choose to view for more information. The information is easy and clear and not overwhelming for many of our users #### Cons Sometimes, there is a delay in getting the messages. This could be due to cellphone signal --- ### Capturing Interest - Overall rating: 4/5 - Reviewer: Richard L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered My experience has been phenomenal. Our rep has been an awesome ambassador for your business. She often contacts me directly. She is more like a friend than some distant, faceless customer service rep. She takes great pride in her work and it shows. I always know I'll get my questions answered and problems solved when I reach out to her. I also interacted once through online chat with anothr rep. She was also fantastic. Great people you have there at Textmarks. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Being able to leverage electronic documents with unlimited distribution while capturing contact data from interested parties has been invaluable in building our client base. #### Cons When I go to obtain the data, rather than displaying a time stamp with date and zulu time, it presents it as "5 hours ago," or "3 days ago," or "2 weeks ago," rtc. This requires me to copy all the data, paste it into our follow-up document, and then go in manually and write in the actual date and zulu time that the document was accessed. Interestingly, that data is available when I hover my cursor over the words "3 days ago," for example. The date/time will then appear and I either have to write it down individually, or take a bunch of photos with my phone, only to have to manually input it back into the document I'm creating. Why not just display the date/time stamp immediately and eliminate a mountain of work for your customers? This would vastly improve the utility and quality of the product. #### Reasons for choosing TextMarks It provided the technology we were looking for. --- ### Great service, great customer support!!!!!! - Overall rating: 5/5 - Reviewer: Brad S. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered My overall experience with TextMarks is really good. Their customer service was exceptional. [SENSITIVE CONTENT] was the nicest, most helpful tech I've ever had the pleasure of talking to when I needed help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that we have the ability to send mass texts for all our subscribers at once. The schedule feature is one of my favorite features because I can schedule ahead of time and get it done right then. That helps to keep one from forgetting later as well. :-) #### Cons There isn't a lot I like "least", but maybe the only thing is the ability to do some of the more advanced setup myself instead of having to call tech support. However, I know that sometimes you have to go deeper in the system to make certain things happen. Otherwise, no complaints. --- ### Autoreply Super-User - Overall rating: 5/5 - Reviewer: Steven M. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered We have used TextMarks for many, many years. I have greatly appreciated the customer support and how quickly they are to reply to my questions or to help activate a new keyword. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use TextMarks primarily for text autoreplies ("Text _____ to _____ for a link to register for ..."). This has worked very well for us since it's easy to set up and customize the autoreply messages as needed. We have a few subscription keywords but do not use them nearly as regularly. #### Cons This isn't really a "con" since it's not a dealbreaker. There are some keywords that we only use on a seasonal basis (such as ones related to Christmas). I wish there were a pricing option that allowed us to put those keywords "on hold" for a lower monthly rate while they sit dormant. --- ### 2 Years Of Consistent Service - Overall rating: 5/5 - Reviewer: Kristin C. - Verified reviewer: Yes - Industry: Textiles - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been a customer for 2 years. The service is consistent and reliable. Only 1 hiccup in over 700 days of everyday use and they were quick to correct the issue for me. Extremely satisfied with the level of customer service I receive. #### Cons Nothing but this site makes me type something. :) --- ### Hyliter - Overall rating: 5/5 - Reviewer: Brian H. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered We used other text platforms before based on price and that was a mistake. Textmarks platform is easy to get started and easy to use. The attention to compliance is a big issue for us and Textmarks does a great job at that. Could of saved my company hundreds of dollars had I not been so cheap in the beginning stages. I'm really impressed with their knowledge of the industry and what is coming in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [SENSITIVE CONTENT HIDDEN] (sales) was knowledgeable and helpful. Had several semi long conversations with her before becoming a customer. The training is superb. The platform is user friendly. #### Cons No cons yet. But will let you know if I have one. --- ### Great Tool for Higher Education - Overall rating: 5/5 - Reviewer: Alyssa M. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They have very professional and responsive customer service. #### Cons The scheduling and ability to edit text messages isn't very advanced. #### Reasons for choosing TextMarks The different plan options available. --- Showing 1 - 10 of 51 Reviews Load More Reviews ## TextMarks Popular Comparisons [Slack vs TextMarks](https://www.softwareadvice.com/remote-support/slack-profile/vs/textmarks/)[Connecteam vs TextMarks](https://www.softwareadvice.com/hr/connecteam-profile/vs/textmarks/) [Compare All Alternatives](https://www.softwareadvice.com/internal-communications/textmarks-profile/alternatives/) ## Other Top Recommended SMS Marketing Software [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) **4.5** (273) Recently recommended **7** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15493) Recently recommended **0** times [Brevo Marketing Platform](https://www.softwareadvice.com/scheduling/brevo-profile/) **4.6** (3523) Recently recommended **0** times [Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/) **4.3** (2953) Recently recommended **0** times Stuck Between Options? 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