Cority vs SiteDocs
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
4.8 / 5
Value for Money
4.2 / 5
4.7 / 5
Customer Support
4.3 / 5
4.9 / 5
Functionality
4.2 / 5
4.6 / 5
Last Review Written
October 1, 2024
September 17, 2024
Pros/Cons
Pros
- We are self hosted so we need more help then most of Cority's other customers but their customer support has been amazing and top quality.
- The customer support has been excellent and the staff is always wonderful to deal with.
- Great company to work with, good customer service. Always impressed with the forward thinking and continued improvement and advancements.
Cons
- Not always the most intuitive user-interface. People who don't use computers regularly struggle to learn this system.
- Layouts are difficult to customize and understand.
- WPI are difficult and time consuming to upload.
Pros
- My experience has been great. The feedback from supervision, clients, management, stakeholders are all impressed with the product and program delivery.
- Great company, customer service is amazing, that's why I have stuck with them and not looked around for a competitor price, if you find great customer service with a company you stick with it.
- It was a very easy set-up, great ongoing support and used daily in all of our operations. We are very happy to Highly Recommend the program to any new users.
Cons
- That I am not able to revise a form for an example if the employee enters the wrong location there is no way of correcting this.
- The only issue that comes up occasionally is an employee complaint that they have to use their own device and data plan for work purposes.
- Having multiple accounts can be awkward, especially when having to implement new forms.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
