AlertMedia

RATING:

4.8

(131)

About AlertMedia

AlertMedia helps organizations protect their people and business through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and with greater confidence—all from a single, unified interface. Protect your employees and business during critical events with real-time, verified intelligence from experienced analysts combined with the industry’s most intuitive emergency communication solution. With full-featured mobile apps for iOS and Android, AlertMedia helps safety and security leaders effectively manage incidents from the office, at home, or while on the go. Pre-built communication templates allow for ...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

AlertMedia Pricing

Fixed subscription price with no setup fees. Contact AlertMedia for a quote.

Free trial: 

Available

Free version: 

Not Available

Learn to use the most intuitive mass notification platform in just 15 minutes. Quickly and confidently send emergency communication in seconds from any device.
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AlertMedia Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for AlertMedia

1 - 5 of 131 Reviews

Kyle

Information Technology and Services, 201 - 500 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2023

Great software and Support!

Penny

Airlines/Aviation, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Critical Tool for all Crisis Leaders

We've been very pleased with the responsive of the AlertMedia team and the ease of the product. They are constantly looking at ways on how to help their customers.

PROS

Not only is the product so easy and helpful, the culture of AlertMedia and their team is fantastic! We are so happy with them.

CONS

The map feature runs off town names and not zip codes

Reasons for switching to AlertMedia

Too expensive and it was not an all inclusive platform

Vendor Response

Thank you so much for taking the time to leave us a review! We are glad to hear your experience has been positive and will be sure to bring your feedback to our team.

Replied February 2021

Bryce

Food Production, 5,001-10,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2021

Alert Media Customer Review

Mass communications for weather alerts

PROS

Alert Media is much more user friendly than the last software we were using.

CONS

As of now I haven't had any cons with using this software

Reason for choosing AlertMedia

Alert Media was the most user friendly for our company to use

Reasons for switching to AlertMedia

We made the switch to cut on costs and for a more user friendly platform

Vendor Response

Thank you for taking the time to leave us a review! We are committed to providing our customers with an intuitive, easy-to-use platform and are so glad to hear your experience has been positive.

Replied February 2021

Fred

Sports, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

Customizable!

We have been able to establish a robust mass notification solution.

PROS

We found AlertMedia to be a flexible solution to our mass notification platform, where we needed to create specific messaging for distinct groups for high frequency messaging and reporting-- we were able to develop and implement the adequate solution with ease.

CONS

At times, there are many layers to look at and even though we can sort these out, the dashboard tends to get busy at times.

Reasons for switching to AlertMedia

Ease of use.

Vendor Response

Thank you for taking the time to leave us a review! We are glad to hear your experience has been positive and appreciate your feedback on the dashboard; our goal is to keep it simple and actionable. Your customer success manager will keep you updated on exciting changes happening this year!

Replied February 2021

Glenda

Medical Devices, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Steady partner

It has been a good experience. The responsiveness of our rep, [SENSITIVE CONTENT HIDDEN], has really made the difference.

PROS

It's an easy tool to use and I like the notification results information

CONS

I could use a face lift. Looks a bit dated. Some functionalities could offer more detailed or customized usage.

Reason for choosing AlertMedia

At the time the functionality appeared more user friendly

Reasons for switching to AlertMedia

It was not an easy product to use product, unless you used it every week. Voice translation poor.

Vendor Response

Thank you for leaving us a review! We are glad to hear you find our software easy to use and have had a positive experience. We are constantly releasing new features and capabilities in AlertMedia. Coming soon are some very exciting updates to the dashboardwe will have your Customer Success Manager reach out with more information.

Replied March 2021