All GoTo Meeting Reviews

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Andrew

11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

GoTo Meeting- So you don't have to travel

User Profile

Syamir

Verified reviewer

Education Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2021

My review for GoToMeeting

GoToMeeting has help me connecting with my team especially when we are working from remote site or from home. We are not constricted with the platform that we can use this software, because it can work from almost anywhere which is very positive experience for us.

PROS

Using GoToMeeting as our main communication hub for hosting a online meeting and online webinar are more easy than i expected. The tools in the video meeting such as to change a host and sharing screen help us to have more flexible discussion. Not only from desktop, there are also option to join the video call from mobile device and has the same option like in the desktop version.

CONS

I hardly can think of anything that i dislike with the tool and feature that GoToMeeting has offered. One of thing that can improve this software is, to joining video call from mobile device without needing to registering with the software like the other video conference software has done.

Reasons for switching to GoTo Meeting

There are limited feature that Google Meet can do to smoothing video conference session.

Bart

Computer Software, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Secure communication with GoTo Meeting

In general, GoTo Meeting software is a great solution for remote meetings, webinars and presentations. The audio and video quality are excellent, and the features are very useful. It can be a bit expensive, and there can be some setup and troubleshooting issues, but overall it is a great solution for remote meetings.

PROS

I like that GoTo Meeting software is very user friendly and easy to use. It is a great tool for remote meetings, webinars and presentations. The software is very reliable, and the audio and video quality is excellent. There are also lots of useful features available such as screen sharing, file sharing, recording and chat.

CONS

The only thing I don’t like about GoTo Meeting software is that it can be a bit pricey compared to other conferencing solutions. It also requires a lot of setup time and troubleshooting when dealing with large groups.

Jonathan

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2021

I wanted it to be better than Zoom, but it wasn't

Ultimately, I ended up reverting back to Zoom after spending more than 6 months trying to make it work. Zoom has much more widespread adoption, and I found I kept having to ask people to install GTM, and then there was often issues, especially with clients who worked in corporate settings. There were a lot of tech hiccups trying to make this work, which really disappointed me, because I genuinely wanted to make the switch, but after having so many issues and trying to convince others to make the switch, I found I still ended up having to use Zoom.

PROS

I like that it's made by the same company that makes LastPass, which I think is an excellent program. The interface is relatively simple to use, and it does have a similar feel to Zoom, with slightly less functionality, but slightly better aesthetics.

CONS

Lacked some of the functionality that Zoom has, and had more buggy issues with audio, and people trying to use and install the software.

Reason for choosing GoTo Meeting

Because I felt that it was more secure than Zoom, and I could have more confidence in the data protection of GTM.

Reasons for switching to GoTo Meeting

Because I felt that GTM would be more secure than Zoom, and I wanted to use a security focused video conferencing software.

Renz Lyle

Legal Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

Legal Team's review

Because of GoTo Meeting, I can easily communicate with my team as well as my subordinates in our office. Using GoTo Meeting is very convenient to use.

PROS

The product is very easy to use, and it has no problem or any bug. It has high definition both in its audio and video.

CONS

It can only accommodate 26 participants at the same time. It can be improved by extending its capacity perhaps with not more than 40 participants at the same time.

Reason for choosing GoTo Meeting

We chose GoTo Meeting over other products because this is what we are looking for: convenience, affordability, and user-friendliness.

Jonathan

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

GoTo Meeting Ease of use and accessibility in a video conferencing tool

GoTo Meeting is a video conferencing and online collaboration tool with a wide range of features to make online meetings and remote team collaboration easier. It has an easy-to-use interface and is accessible from any device with internet connection. It also allows recording of meetings, screen and document sharing and includes chat and commenting options. However, there may be issues with internet connection quality and privacy and security of shared information. Overall, it is a recommended tool to improve communication and collaboration efficiency among remote teams and save time and money on travel.

PROS

The advantages that I see in GoTo Meeting are its ease of use, as it is accessible from any device with an internet connection, allowing me to conduct online meetings from anywhere. It also offers real-time collaboration options, such as the ability to share screens and documents, which can improve efficiency in decision-making and problem-solving. Additionally, it can help save time and money on travel and accommodations.

CONS

The advantages that I see in GoTo Meeting are its ease of use, as it is accessible from any device with an internet connection, allowing me to conduct online meetings from anywhere. It also offers real-time collaboration options, such as the ability to share screens and documents, which can improve efficiency in decision-making and problem-solving. Additionally, it can help save time and money on travel and accommodations.

Muhammad Saqib

Computer & Network Security, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

GoTo Meeting Review

Its a nice and reliable tool. Easy Administration of Meetings or Class Management.

PROS

Its a nice Video Conferencing Tool provided with roughly all required features , Superb Screen Sharing and Recording capabilities very smoothly converted to MP4 format for upload and sharing with Participants.Video and Audio quality is nice and it manages it nicely with average internet connection speed.Chat is a nice feature with locally stored chat backup. Participant Management is nice.

CONS

Everything is fine, White Board support is one of a bit weaker point, this feature requires some attention.

Reason for choosing GoTo Meeting

i have read some online reviews and based on multiple factors I chose GoTo Meeting.

Reasons for switching to GoTo Meeting

That tools performance was not same at all times, sometime I had good experience with that but sometimes it puts me in miserable position (People complained for bad voice quality, Frozen screen etc).

User Profile

Juan Pablo

Verified reviewer

Information Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2020

Great software for remote meetings, lacking some features you might find in competitors

This software works. The mobile apps run great and won't dissapoint. The addins to install on PC and Mac are lighweight and install very quickly and it still leads when connecting to different IT environments (we have never experienced having issues with a customer when using GoTo Meeting in their network), something that some remote meeting softwares haven't been able to achieve.

PROS

GoTo Meeting was our first selection when having remote meeting within our company untill last year (2019). It just works as expected, does not consume too many (computing and network) resources and works on most IT environments (incluiding our customer's). The addins install quick and easy and the sharing features are great. It usually has an admin that creates the meeting and the meeting needs to be started by the admin. Has all the basic features you would need to have a remote meeting (audio - video, screen sharing, inmersive chat, Q&A, participants list, some controls, etc) but it doesn't have had too many updates for some time and lacks some features we have found productive (whiteboard, for example).

CONS

The software works great. Nevertheless, we have found some features in other remote meeting software that could make it ideal: have anyone in your organization be able to have admin rights (create meetings, start meetings, change meeting configurations, etc) and some features that nowadays might be very useful (whiteboard, a note taking module to be able to take notes and share them when the meeting ends, more options to connect audio - to name a few).

Reasons for switching to GoTo Meeting

We got to know GoTo Meeting with a partner with whom we had lots of remote meetings. It consumed less resources and thus gave us a better meeting experience (no audio/video interruptions, less hassle when connecting and it worked with lots of people connecting at once). The previous software always had issues, that is why our partner recommended we had the meetings using GoTo Meeting and we loved it.

Jose

Real Estate, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

A superior video conferencing method

Becuase of GoTo Meeting, our company has been able to recruit and manage staff in different cities in our state while keeping all on the same page via our weekly GoTo Meeting sessions every Tuesday. Something very hard to accomplish without it.

PROS

The most important feature of this software to me is the clarity of the video and audio. The friendliness of use is impeccable and allows non-techy people like me to take advantage of today's technology to run a real estate investing company with staffers in different areas/cities.

CONS

Actually, there is not one feature of the software that I struggle with. The product developers must have thought of every type of person with high or low lever skills that would be exposed to the software and made everything extremely user friendly.

Anonymous

11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed January 2023

Easy to use but a bit pricier than alternatives

Overall I am happy using GoTo Meeting. It has helped make communicaition with a remote team easy.

PROS

GoTo meeting is very easy to use and the quality of video and audio is great. I love that I can save my recordings to the cloud.

CONS

It is a bit pricier than other alternatives and you have to have a business plan for unlimited cloud recording,

Reason for choosing GoTo Meeting

Price and features

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Best Collaboration and Communication Tool

Great platform

PROS

Meeting, Video conferencing and Web conferencing

CONS

user interface and the user design feel and look

Reason for choosing GoTo Meeting

Amazing solution base on product quality

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Great tool for remote support

PROS

Great tool for remote assisting users especially during covid

CONS

Users has to install the software to be able to get remote assistance

Anonymous

10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Game Changer-GoTo Meeting- Real GoTo

Overall is very good experience with Goto.The ease to use and webinars, meetings even available on low bandwidth solve the purpose.

PROS

Easy to download and use is one of the best feature of Goto. It's take very much less bandwidth during meetings, webinars, audio, video, file sharing these are very good features in Goto.

CONS

Sometimes voice is not coming on webinars while connecting first time on webinars.After disconnecting and connecting again on meetings sometime solved the problem.

Sarah

Marketing and Advertising, 2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2020

Virtual Meetings (The New Normal)

Our agency has using GoToMeeting for years and it has been extremely user-friendly to deploy across both MAC and PC systems. The web audio has always been crystal clear, which is one of the most important aspects for effective virtual meetings. Our team has also been reall pleased with the ability to screen record. We will continue to use GoToMeeting over Zoom because it's always been reliable, safe, and extremely efficient, even before COVID-19. We have never have any issues with data privacy and GoToMeeting gives us that peace of mind that our conversations are secure and protected.

PROS

GoToMeeting is one of the quickest and most reliable virtual meeting tools available. We've been using GoToMeeting for years and it's always been very secure and safe to use at our agency. Unlike Zoom, we have never been hacked and find the quality and chat features on GoToMeeting very reliable. The admin dashboard provides very robust reporting, especially for time-tracking and monitoring within our agency and for grouping various teams together. You can use this tool to organize a meeting in just a matter of minutes and have peace of mind that your meeting space is protected and data secure.

CONS

The note-taking feature is extremely useful because we don't have to keep jumping back and forth to different screens to record meeting notes. However, it would be really nice if the note-taking feature could be part of the professional plan, especially during COVID-19. It seems like a feature that could be added on at no additional cost and that would be so useful to our teams.

Reason for choosing GoTo Meeting

The price and features were very reasonable.

Reasons for switching to GoTo Meeting

The privacy, safety and security is much better than Zoom. We have never been hacked using GoToMeeting.

Silviya

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

GoTo Meeting an efficient way to connect with anyone,anywhere on any device

GoTo Meeting is virtual platform meeting that fits every company environment. Effortless plan,create and deliver immersive virtual or hybrid events in minutes . It helps engage your employees or customers with simple to deliver but powerful virtual events

PROS

I use GoTo Meeting for online meetings. It is seamless and simple. It is easy to join for attendees. It is a reliably way that I can trust for our company. It works every time. The features and overall functionality are trustworthy

CONS

I like everything. It is very easy to use. The clarity of the technology used for GoTo meeting is great. It works great,anytime and anywhere.

Reason for choosing GoTo Meeting

I choose GoTo Meetings because it is the best way to have fully managed events.Our clients are satisfied with the product . It is essential to make a transition to paperless meetings. I can secure web conferencing .It is fast,reliable and I can secure video conferencing

Reasons for switching to GoTo Meeting

I wanted to boost our engagement strategy with virtual Events. I found GoTo Meeting with great management platform. It drives attendees engagement. You can enhance attendees experience with personalized live -streamed content and interactive activities

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY