About ActivTrak

ActivTrak is a cloud-based employee monitoring platform that helps small to large businesses monitor employees' online activities to ensure productivity and compliance within the organization. With ActivTrak, employers and managers have the insight they need to know to improve employee performance as well as keep track of sensitive internal information and improve operational efficiency

Features of ActivTrak include remote workstation screenshots, monitoring, user-based reports, malicious website blocking, productivity tracking, activity alarms, screenshot and email address redactions and raw data access. It allows businesses to track and access real-time activity of employees and manage and view user data through screenshots. Additionally, it ...


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Supported Operating System(s):

Web browser (OS agnostic)

473 Reviews of ActivTrak

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(319)

319

4 stars

(130)

130

3 stars

(24)

24

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 473 results

November 2018

Richard from University

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

My opinion

I'm very happy, never run in any error and the agent program is constantly updated

Pros

ActivTrak is a powerful tool for businesses. You can watch live the efficiency of every employee, if and were their are wasting their time on internet and very discreet. You have all the data in a simple web page with a lot of option and statistics for every user.

Cons

The first time you login in the dashboard, its a little weird and you need some time to find everything, how to activate account and change the settings. The installation while is very fast and easy, sometimes is blocked from antivirus programs

May 2020

Senad from www.smart4.hr

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Very useful product

It's very easy to start using software 5 minutes after installation. Reports and analysis potential are huge and alarming options above my expectations. We got the information about employees productivity that helped us optimize work for everyone to feel and work better.

Pros

Easy to start and install, easy to navigate and everything is intuitive from the start. Reports are VERY detailed and show you everything you need and some more.

Cons

Uninstall could be solved better. E.G. If you are using version 8 and you need to uninstall it, you first have to update with new version and then uninstall. There is no auto-update for MAC.

June 2020

Kimberly from WP Indiana

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

2.0

Functionality

5.0

June 2020

Good service but not for companies less than 5 people.

I really liked the services but felt lied to when the free trial was over. At the check out you find out you have to pay a price higher than advertised.

Pros

Good service, easy to use and lots of nice features. I really would have like to use this services. It was my first choice and would have use it if not for the cost.

Cons

You shows a good price per users but when you go to subscribe it requires minimum of five users. I only needed one user which made the price was very high for me.

Reasons for Choosing ActivTrak

I like the features offered, felt Activtrak have more features.

April 2020

Robert from RNB

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

ActivTrak - An Extremely Valuable Tool

Due to the Covid-19 we had to reduce the number of accounts that we had originally signed up for. The ActivTrak team took the time to personally reach out to me in order to resolve the issue. They went above and beyond and honestly exceeded my expectations. I highly recommend using this product as an activity and employee monitoring tool.

Pros

ActivTrak is extremely easy to install and simple to use. Most of my initial issues were easily resolved by adjusting the settings. For the first few weeks we had our employees manually log their hours and activity so that we could compare it to the data in ActivTrak. We wanted to see if there were any discrepancies that we needed to address as we transitioned our employees to work remotely. Once properly configured we have found that it is an extremely useful and very accurate product.

Cons

The cons that we initially experienced where due to user error and not the product itself.

May 2020

Victor from WCE Consulting Engineers

Company Size: 51-200 employees

Industry: Civil Engineering

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2020

ActivTrac from a owner, manager and user perspective

So far it has been very good. I need to do some additional research and set-up power BI to establish a dashboard with KPI's for each person, division, and office.

Pros

I can allow my employees to work flexible hours and from home and still be assured that I am getting the hours that I am paying for. I can attend to accusations by investigating accusations (booking time on projects and not doing the work) and what actually happened. The employee can compare his perceived productivity vs actual productivity.

Cons

The fact that you cannot allocate time away from your computer. We have a lot of meetings, site visits, travel time, and even leave that I would like to capture.

Reasons for Choosing ActivTrak

We have been struggling with perceived vs actual time records for a long time. ActivTrak have solved this to a great extent.