ClickUp

RATING:

4.6

(4151)

About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar. Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time. Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edited after posti...

ClickUp Pricing

FREE: - 100MB storage - Unlimited Tasks - Unlimited Users UNLIMITED: $5 user/month billed annually or $9 user/month billed monthly. - Unlimited Storage - Unlimited Views - Unlimited Integrations - Unlimited Reporting - Guests and Permissions - Goals - Portfolios - Custom Fields - Send and receive emails - 1,000 Automations/month - View today's activity on Pulse (live overview) BUSINESS: $9 user/month billed annually or $19 user/month billed monthly. - All Features of Unlimited Plan - 2FA and Google SSO - Goal Folders - Custom Exporting - Private, Protected, and Default Views - Workload - Send and receive emails - All Dashboard widgets - 10,000 Automations/month - View historical data on Pulse (live overview) - Extra guests ENTERPRISE: Contact Sales for Pricing - All Features of Business Plan - Single Sign-On (SSO) - Contract Review & HIPAA - Increased API limits - Custom Onboarding - Dedicated Success Manager - Advanced Permissions - 100,000 Automations/month - Send and receive emails

Starting price: 

$9.00 per month

Free trial: 

Not Available

Free version: 

Available

ClickUp Board View
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ClickUp Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ClickUp

1 - 5 of 4,124 Reviews

Allen

Health, Wellness and Fitness, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2024

ClickUp Review: Jump Right In.

User Profile

Beatrice

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

ClickUp review

PROS

What I liked about ClickUp is that it is effective in task management due to collaboration tools such as file attachments, and document sharing. These tools helped my team to stay coordinated and manage tasks collectively, improving our overall efficiency

CONS

At the beginning of using ClickUp, i found it difficult to use because of its complexity. ClickUp requires time and effort to master.

John Epok

Telecommunications, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2024

Extensive Project Management Platform

My overall experience was pleasant as generally, coming from Google Sheets, Click Up is a way lot better in terms of project management.

PROS

Tons of features to use. Gives holistic view of projects and provide tracking notification on what needs to be done on a certain day versus deadline. Tasks can be assigned via POCs and group of POCs and they will get a notification for it. Project duration can be tracked through summation on start and end time.

CONS

As a first time user, these tons of features can be intimidating hence it would need a few hours to be familiarized on all the features.

Reason for choosing ClickUp

By far the selection criteria involves pricing and tons of useful features and Click Up was able to satisfy both.

Reasons for switching to ClickUp

Google Sheets can be very messy and manual hence we've looked into a more automated solution that is Click Up.

Bing

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed June 2024

Beware if you plan to subscribe!

PROS

Colourful interface? Not easy to use. Colourful interface? Not easy to use.

CONS

I am deeply disappointed with ClickUp's handling of my recent refund request. I paid for 1 year starting from February 2024, but later found some key features that are not available for my use cases, plus the exported data from ClickUp is not usable which leads to ClickUp is useless for me. I downgraded to the free plan in Jun 2024, despite not using their service for the rest of 8 months, they refused to refund my fees. This lack of flexibility and poor customer support is unacceptable. I expected better from a company that claims to prioritize customer satisfaction. Beware if you plan to subscribe—ClickUp does not honor fair refund practices.

User Profile

Esteban

Verified reviewer

E-Learning, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

I migrated 2 years ago and it was the best decision

I migrated to clikup from trello and it was an amazing decision because of it's visuals, ease to use and the amount of automations and information I can add about my customers, from how much they owe me, to the fact of knowing how many sessions I conduct in a month according to the part of the world they are in.

PROS

I like the fact that all the functionalities as well as the automations have made my worklife and customer follow-up much easier

CONS

Some of the functions are not so clear to me on how to use them, so I may probably be missing out on better things for my company

Reason for choosing ClickUp

I still find clickup better, it gives me a broader view of my business and I really like how I can engage with it.

Reasons for switching to ClickUp

Because of the amount of funcitonalities and ease to use, and not to mention the automations!!