DeskTime vs Intradiem

RATING:

4.5

(524)

DeskTime has 524 reviews and a rating of 4.55 / 5 stars vs Intradiem which has 16 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (524)
4.4 (16)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 24, 2024
April 28, 2021
Pros/Cons
  • Pros

  • Perfect for click-counting. Simple built-in customization reports.
  • Practical service that allows you to keep track of your employees all the time, it will be good to have a better customer service.
  • Cons

  • Can often lead to micromanagement and loss of privacy by allowing monitoring of employees activities.
  • So productivity really is not addressed with using Desktime. Also, the account holder is counted toward the employee count so you pay extra.
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  • Pros

  • The tool is very easy to use and the company has very good customer and technical support.
  • Able to do customizations. Support is always willing to help.
  • Cons

  • Nothing that jumps out at me currently. The team is always looking for ways to improve upon pain point items.
  • Can be difficult to maintain with large and complex organization structures.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos