All Time Doctor Reviews

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Kimberly

1 employee

Used free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed August 2021

Software is not made for freelancer or self employed.

User Profile

Monnel

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

TD is a standard in All Forms of Productivity - Must Have for Professionals Who Wants to Do More

Super affordable and easy to use.

PROS

One of the very first sets of time tracker that I used . . . and still using at the very moment I'm writing this review. It perfectly fits with my internal processes. Very intuitive to use. Other time trackers try to reinvent the wheel as if mastering productivity is not hard enough. If you're using TD, you create a project, add a task, then just start doing it. No other hullabaloo. Another advantage is the growing list of project management tool integration. Well, TD is a project maanagement tool already but if you're using other tools like Trello, you'll be happy to know that TD has you covered already. Another advantage is the fact that TD has added the Client View feature. That means you can invite your client/s to log in to a panel and view all the screenshots and work you've billed them. That's a trust booster for you and your client especially if you're getting paid by the hour.

CONS

Hmm if there's something that I want TD to improve on is their mobile app. It lags from time to time. And you shouldn't let it compete with other apps unless you have a super high power smartphone. And if you're like me who's into quantified self, tracking other aspects of like aside from work is just an absolute must. And more often than not, it has to be done off your PC. That's why they have to improve their mobile app.

Vendor Response

Hi Monnel, Thank you for using the app to manage your Team. I am glad the Client feature helps you as well. We are working more on the mobile app now to be better at UI and functionality.

Replied June 2018

Ryan

Verified reviewer

Graphic Design, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2021

Best Time Tracking Software for In-House and Remote Employees

We at Fullstop360 are totally satisfied with the overall performance of Time Doctor. It is good for time-tracking, task-management, timesheets, poor time use, web & app usage, attendance, and payroll etc.

PROS

I have given Time Doctor 10 out of 10 as I simply love it. We have been using it for more than 4 years and it has proved to be a great tool to manage the in-house and remote employees. It is pretty convenient to install and work with. It allows to track time and improve productivity. It gives your complete control over your work. The effective reporting system helps you to figure out a better use of your time. It provides browsing history, top website, and poor management of time. In the capacity of an HR Manager, I use Time Doctor to mark employee attendance. You can check time-in and time-out and total work hours of your team members. It shares employee activity by sending screenshots. I also get help in managing the payroll. There's another cool option that TD allows to manually edit time. Sometimes, people forget to start Time Doctor and then approach me to adjust their times. In all reality, you can do a lot of cool things to manage your team and work.

CONS

The only con that I observed as a user is the 'display of activity bar'. It stays on top and sometimes becomes quite irritating. There's an option to hide it but the chances that sometimes you forget to turn Time Doctor on. Likewise, the breaktime monitor is a bit irritating. When you're busy in a though process and staring on your screen but you have not moved your mouse or touched the keyboard, Time Doctor will assume that you're gone for a break. I don't know how to fix it but it would be really cool if there's some sort of a sensor.

Reasons for switching to Time Doctor

OpenTime doesn't have a lot of options. It is only good for marking attendance but Time Doctor has so many great features. That was why we decided to opt for Time Doctor.

Achillia

Verified reviewer

Higher Education, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2023

Good tool.

PROS

Time Doctor is an incredibly useful tool for staying organized and productive as a team. It enables me to understand better how I spend my time and make improvements where necessary. Furthermore, its automated time-tracking feature provides me with accurate reports to evaluate my team's progress.

CONS

One of the biggest drawbacks of Time Doctor is that it does not integrate with other third-party tools and services, making it difficult for teams to use the tool in combination with other tools they rely on. Another common complaint is that it can be difficult to customize the settings and reports and track time in certain situations accurately. Lastly, the cost of Time Doctor can be prohibitive for some small businesses.

Anonymous

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed April 2018

It used to be a good product but they now lack on product focus and don't listen to customers.

It helped our company at different stage of it's growth but unfortunately is not listening to its customers anymore

PROS

It has a nice web backend The client made in 2017 has good UX (if only we could use it) It used to have a responsive product team (not anymore)

CONS

- The old client UI (which is the only one that we can use) is not intuitive and buggy. Our team very often complains about this and they don't want to use it. - A key feature which is blurring the screenshots has been taken away from the new Windows and Mac client but the option to enforce it is still in their web backend. This gives the false expectation that the setting will be respected while it doesn't and this compromise the privacy and *security* of the people using this software as the screenshots can also collect passwords, private keys etc. Neal from support on October 3rd 2017 wrote: "Sorry for the delay but our developer has not finished setting up this feature yet on the new app. I will try to get more feedback on this and see if I could get at least an estimate of when it will be implemented." After more than seven months on 20th of April 2018 he says: "We don't have an ETA yet. All I know is that our development team are currently working on incorporating this feature as we have been pushing them to since this is something available on the old app." As you can see the answer was not truthful (using the word "finishing" for something that wasn't started). There was also no apology from their side and they didn't write an article warning about this bug which can compromise the security of their users and breach their T&Cs. It's a shame since this company used to care about their customers. I will change the review if they finally act on this.General Comment It helped our company at different stage of it's growth but unfortunately while growing it seems that it lost its user focus

Vendor Response

Hi We do apologize if you feel as though you are not treated the way you and your company used to be treated. While it is true that blurring of screenshot is not yet available in the new app, please do know that you can always use the older app to have this function working perfectly tailored to your needs. If you need any further assistance though, please do feel free to message us at support@timedoctor.com

Replied May 2018

Hermione

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed March 2023

Time tracking

PROS

Time Doctor provides a way to monitor your time and the people you manage. You can check out screenshots of what they are doing, receive information about the software and websites they are accessing, and even report on any potentially unproductive hours, such as when someone visits social media or sites not related to their job.

CONS

I am satisfied with Time Doctor! I have no complaints.

Krylle

Consumer Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2019

Best Time Tracker Ever!

Great! I never had any problem with Time Doctor so far.

PROS

Time Doctor is the best time tracker ever. Now they have partnered with google and chrome. I can now track my time in any google apps. That is so convenient! No more wasted time. Thank you Time Doctor!

CONS

I don't think there is. We have never encountered issue so far.

Reasons for switching to Time Doctor

Hubstaff is expensive compared to Time Doctor and we have encountered many problems with Hubstaff before.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed April 2022

One of the best time trackers on the market

It is a perfect fit for any business that needs time tracking.

PROS

Really easy to use. This motivates the team to often and timely record their work. The reports are easy to read and understand.

CONS

The desktop app is sometimes difficult to install and not always working properly. Also, to have a longer history, bigger data base for the older entries.

Reasons for switching to Time Doctor

CarpeDiem is very old fashioned, slow, not a suer friendly software

Emmanuella

Verified reviewer

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2023

Time Doctor Review

PROS

I found the Time Doctor app to be a great asset due to its easy-to-use time tracking capabilities and comprehensive features. With it, I can accurately monitor my work hours and those of my team, set up tasks and projects, and check our progress in real time. It also has a reminder system to help ensure that tasks are completed on schedule, as well as detailed reports to help analyze our performance and find areas for improvement.

CONS

There is nothing to dislike in time doctor as of now

Roldan

Verified reviewer

Design, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

One of the best Freelance Time Tracker, if you agree.

Time doctor has improved enough since I've used it in the early 2014. I love it's reporting, screenshot, billing and archiving.

PROS

Ease of use. One of the best function of the tracker - just like any other software - it should be. Screen capture is the second, just if cases where your client needs to police your progress.

CONS

They might need to fix the redundant notifications. Such as it keeps checking you out if you are still working. If I'm a video editor and I'm rendering a video for 5 hours, the function needs to be intuitive or at least palpable. The software is obviously dependent on keyboard and mouse activities.

Reasons for switching to Time Doctor

It is hefty and free. Though there is an option for paid, Clockify free version is good enough. Besides, the clean and intuitive interface really invites me to check it out and I have never turned back so far.

Anonymous

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Automate your time sheets to save time!

I saved a ton of time by using Time Doctor to track how I spend my day and on which projects. I also don't have to write anything down and then worry about losing it before I send a client an invoice. So it's really helped my organization as well.

PROS

Time Doctor has been a lifesaver for me. I am a one-person design company and I need to track the time I spend on many different projects all at once. My previous solution was to write down the time on sticky notes or note pads, but there was always the chance that I might misplace it or lose it. Nor could I generate my invoices from my home office if I'd left the billing hours info at my office. So this was a great all in one solution. Now I can choose the task I'm working on and don't have to worry about writing things down. If for any reason I forget what I was doing for a client and didn't make my task name specific enough, I can go back and take a quick look through the automatic screenshots. I also love that I can see how much time I spend on email and other admin tasks vs the actual design work. Love the reports that Time Doctor gives me as well.

CONS

Not much that I don't like about this software. But suggestions for improvement? One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended. Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.

Melissa

Pharmaceuticals, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Time Doctor - Best for everything!

The best assistance, not solely in monitoring your team but making sure you have figured out important aspects in efficient management of your team and the responsibilities which need to be taken care of.

PROS

The product has been the easiest I've used. I have been using other time tracking programs before but Time Doctor has by far the easiest integration and set up. It also gives me a clearer understanding of what's happening with my team, what tasks are we spending more time on and helps me manage the team responsibilities and task assignments to make sure everyone has the right balance of everything.

CONS

I think we have encountered a couple of bugs before, like TD stopping on it's own (already fixed), and if I would suggest anything is the automatic update whenever there is one. Apparently, we would have to uninstall and reinstall the app every now and then to the latest version, this would mean that before we find out, our TD has actually stopped recording until we update to the newer version.

Konstantyn

Information Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed January 2017

Great tool with minor issues.

Last year TimeDoctor has an issue which is not going to be fixed. The counter is being looped over certain time, and thus the time is being lost. The issues happens 1-2 times per month and usually it can be caught. The bug is clearly seen when you compare your web $ app usage report per day with your timesheet. The problem is that I have reported them several about this issue, sent them my cache files several times too, and they did nothing about that. They did nothing about that for more than half of the year. Now I met the issue again, they have all the data in their servers (web&app usage report), but they once again ask me for my cache files. Like it is the first time they see the issue. Also note that their TimeDoctor Lite application consumes a lot of CPU time (20-30% of Core i5 4th gen), but you can install Pro version which is free. Otherwise the tool is great, easy to use, with a lot of detailed reports.

PROS

It has all required features, and UX is very good. Everything is clear from min 1.

CONS

They have bugs which are not going to be fixed. And their support never tells you that. Asks for your Cache files, more details etc., but not fixing the issue.

Gladies

Business Supplies and Equipment, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2022

Review on Time Doctor

Time Doctor is our trusted time tracking software. I think the management will not make any changes as to how our time logged should be accounted for. We are very reliant on TD, the HR head bases all our activities on TD so it is kind of a part of our family.

PROS

It helps me validate my hours logged to the company I am working for. The software is very customizable depending on the need of the management; it gives a nudge when you are already dozing off while it's running and the option to go back to working or to take a break is very straightforward.

CONS

There's this notification that I should log off TD to do a software update I guess which annoys me especially when I am engrossed working and my time needs to be tracked. But there is an option to run the update while the the tracker is running so it's doable and manageable for me.

Stephanie

Verified reviewer

Staffing and Recruiting, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Time Doctor Employer Payroll and Productivity Tool

I have been using Time Doctor for 3 years now and it never fail us to give productivity report, payroll log report and the customer service solutions.

PROS

Time Doctor has a very user-friendly interface, easy to use, and monitor. What I like most about this app is the screenshots are taken every minute of your set time and the reports it generates that I use on our payroll. The customer service is also admirable to the team since they answer within a couple of hours and assist our employees on the concerns and matters.

CONS

That thing that it can not generate night differential hours taken by the employees.

Reason for choosing Time Doctor

Because of its screenshots features and user interface. You can also use Time Doctor on any kind of device like your mobile phone or pads.

Rubel

Outsourcing/Offshoring, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2020

Very Useful!

So far, I am happy with the services that Time Doctor offers. If you could work on the web and app ratings per projects, that would be wonderful! ;)

PROS

I like the fact that we are able to measure our team's productivity especially that we're currently working remotely due to the pandemic. I have to admit that handling 30-40 staff members is a bit challenging in terms of measuring productivity but with Time Doctor, I don't have to worry about keeping an eye on my team from time to time. Very easy, just pull up the report and there you can see who has worked efficiently and not. I like it!

CONS

I know we have already raised this to Time Doctor but it would be great if there's a way for us to set ratings per project. I'm handling 10-12 projects at the moment and it's very challenging for me to still check regularly their web and app usage just to ensure that I am sending accurate reports to each clients. That's all

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed September 2020

A potent tool for time tracking for independent contractors

As an independent contractor, it is important that I keep a track of my time spent on my tasks and projects. Time Doctor allows me to do that efficiently. The wee app that it comes with is useful once you get the hang of it. The good thing is that even if you cancel the wee bar, you still have the tracking running which is great. A couple of gripes - it keeps reminding you if you are back at work if you have paused the tracking - that is a bit annoying. And second gripe is regarding the random screenshots that can capture personal information. There should be a way in which these screenshots can be blurred. Other than that, an efficient software that I use frequently.

PROS

Automatic startup with windows Ability to segregate tasks and projects Ability to pause the task when taking a break

CONS

The screenshots are taken randomly which is a breach of privacy if you were on a window that has a personal email open. Whoever is the administrator that sees your screenshots taken by the system will also be able to see your personal information. One has to be rather careful when using TimeDoctor that no personal window or task is open so as to not share that info in a random screenshot.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Sour