Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"I love the fact that it is customisable per employee (schedule, pay, timezone, etc). The screenshots are really reliable and reporting gives you an awesome insight in what your employees are doing."
"This tool is very good because it tells me in detail the activities I do every day and the time I am implementing them and thanks to this, we can take measures to improve "
"I like this software because it is very reliable and easy to use."
Cons
"Sometimes it is difficult for us to access the software a bit, the load capacity is very slow and it is difficult for us, the rest is very good"
"The team needs to work on User Interface. As of now the UI is good but one will not understand quickly as in what to check and where to check."
"during the older version, the software was very buggy but with the recent updates to version 19, everything is going well! "
Time Doctor Reviews
Filter by:
May 2018
Monnel from Freelance
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2018
TD is a standard in All Forms of Productivity - Must Have for Professionals Who Wants to Do More
Super affordable and easy to use.
Pros
One of the very first sets of time tracker that I used . . . and still using at the very moment I'm writing this review. It perfectly fits with my internal processes. Very intuitive to use. Other time trackers try to reinvent the wheel as if mastering productivity is not hard enough. If you're using TD, you create a project, add a task, then just start doing it. No other hullabaloo. Another advantage is the growing list of project management tool integration. Well, TD is a project maanagement tool already but if you're using other tools like Trello, you'll be happy to know that TD has you covered already. Another advantage is the fact that TD has added the Client View feature. That means you can invite your client/s to log in to a panel and view all the screenshots and work you've billed them. That's a trust booster for you and your client especially if you're getting paid by the hour.
Cons
Hmm if there's something that I want TD to improve on is their mobile app. It lags from time to time. And you shouldn't let it compete with other apps unless you have a super high power smartphone. And if you're like me who's into quantified self, tracking other aspects of like aside from work is just an absolute must. And more often than not, it has to be done off your PC. That's why they have to improve their mobile app.

Response from Time Doctor
Replied June 2018
Hi Monnel, Thank you for using the app to manage your Team. I am glad the Client feature helps you as well. We are working more on the mobile app now to be better at UI and functionality.
September 2019
Krylle from Ideas Unlimited, LLC.
Company Size: 51-200 employees
Industry: Consumer Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
September 2019
Best Time Tracker Ever!
Great! I never had any problem with Time Doctor so far.
Pros
Time Doctor is the best time tracker ever. Now they have partnered with google and chrome. I can now track my time in any google apps. That is so convenient! No more wasted time. Thank you Time Doctor!
Cons
I don't think there is. We have never encountered issue so far.
Reasons for Switching to Time Doctor
Hubstaff is expensive compared to Time Doctor and we have encountered many problems with Hubstaff before.
January 2021
Alain Jove from Telecommunications
Company Size: 501-1,000 employees
Industry: Telecommunications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
January 2021
Productivity tracked with ease
Overall, this is very handy and it does what it is supposed to do - which is tracking productivity in this work from home setup.
Pros
Due to COVID, we were forced to work from home and monitoring our work activity is conveniently done with this app. Although it kind of looks old school in its interface, I don't mind because it is lightweight, it is efficient in tracking browser and screen activity when it's active with you not even noticing your screen already captured, doesn't create lag time and transparent with its screen captures as you can easily log in to your account with the email associated to the time doctor account and see the screenshots captured whether you are a basic or an admin user. The last part is very important as privacy should be a priority specially nowadays when hacking has become rampant.
Cons
The reason why I rated it only eight for recommending it to others is because you'd have to make changes to the settings as the default is launching on startup. And I don't want it snooping around and doing screenshots if it's off work hours, and people tend to forget about this and some might not even be aware about this part of the settings. I also still see it on the system tray even after logging out so I'd have to manually close it every time, which can be a bit annoying. Although it stops screen captures when you're pausing it which is great.
Reasons for Choosing Time Doctor
My former colleagues recommended Time Doctor over Hubstaff. I was also comparing it to Webwork and found out it has webcam shots functionality, although we are not using it right now but may come in handy in the future.
April 2018
Anonymous
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
2.0
Functionality
2.0
April 2018
It used to be a good product but they now lack on product focus and don't listen to customers.
It helped our company at different stage of it's growth but unfortunately is not listening to its customers anymore
Pros
It has a nice web backend The client made in 2017 has good UX (if only we could use it) It used to have a responsive product team (not anymore)
Cons
- The old client UI (which is the only one that we can use) is not intuitive and buggy. Our team very often complains about this and they don't want to use it. - A key feature which is blurring the screenshots has been taken away from the new Windows and Mac client but the option to enforce it is still in their web backend. This gives the false expectation that the setting will be respected while it doesn't and this compromise the privacy and *security* of the people using this software as the screenshots can also collect passwords, private keys etc. Neal from support on October 3rd 2017 wrote: "Sorry for the delay but our developer has not finished setting up this feature yet on the new app. I will try to get more feedback on this and see if I could get at least an estimate of when it will be implemented." After more than seven months on 20th of April 2018 he says: "We don't have an ETA yet. All I know is that our development team are currently working on incorporating this feature as we have been pushing them to since this is something available on the old app." As you can see the answer was not truthful (using the word "finishing" for something that wasn't started). There was also no apology from their side and they didn't write an article warning about this bug which can compromise the security of their users and breach their T&Cs. It's a shame since this company used to care about their customers. I will change the review if they finally act on this.General Comment It helped our company at different stage of it's growth but unfortunately while growing it seems that it lost its user focus

Response from Time Doctor
Replied May 2018
Hi We do apologize if you feel as though you are not treated the way you and your company used to be treated. While it is true that blurring of screenshot is not yet available in the new app, please do know that you can always use the older app to have this function working perfectly tailored to your needs. If you need any further assistance though, please do feel free to message us at support@timedoctor.com
September 2019
Kristofffer Lloyd from Ideas Unlimited LLC
Company Size: 201-500 employees
Industry: Outsourcing/Offshoring
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
God for tracking
Everything was smooth and totally satisfied with there service.
Pros
It was easy to use and very convenient, will be sharing to other friends
Cons
Sometimes it crashes but it`s okay, there support always remind us every time there`s updates or maintenance.
Reasons for Switching to Time Doctor
It mot work well, as time doctor as offered to us and e give a shot
October 2020
Stacey from Student Marketing Agency
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Great Software
It has been good. It is a great app to use.
Pros
It is user-friendly. It is also easy to use and retrieve user information.
Cons
No issues, however it keeps popping up when it is not in use.
Reasons for Choosing Time Doctor
It integrates well with our project management software.
September 2020
Anonymous
Company Size: 51-200 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
September 2020
A potent tool for time tracking for independent contractors
As an independent contractor, it is important that I keep a track of my time spent on my tasks and projects. Time Doctor allows me to do that efficiently. The wee app that it comes with is useful once you get the hang of it. The good thing is that even if you cancel the wee bar, you still have the tracking running which is great. A couple of gripes - it keeps reminding you if you are back at work if you have paused the tracking - that is a bit annoying. And second gripe is regarding the random screenshots that can capture personal information. There should be a way in which these screenshots can be blurred. Other than that, an efficient software that I use frequently.
Pros
Automatic startup with windows Ability to segregate tasks and projects Ability to pause the task when taking a break
Cons
The screenshots are taken randomly which is a breach of privacy if you were on a window that has a personal email open. Whoever is the administrator that sees your screenshots taken by the system will also be able to see your personal information. One has to be rather careful when using TimeDoctor that no personal window or task is open so as to not share that info in a random screenshot.
October 2020
Michael from Go Websites
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Extremely reliable time tracking!
Excellent experience, helps us to record exactly where our time is spent for each customer and project
Pros
The best part of this is how good it is at integrating to your work environment. The subtle reminders mean that you're kept on track, even if you struggle to remember. Really helps my team to use the software every day and keep track of our productivity.
Cons
There isn't too much I don't like. Perhaps, the new app isn't as feature rich as the pro version i use, but that could just be me not knowing.
October 2020
Catherine from Channel Precision, Inc
Company Size: 51-200 employees
Industry: Consumer Goods
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Time Doctor
Time Management, Performance in terms of duration of the task -- productivity.
Pros
What I like is this software records all the activities that I do on my PC. This also serves as my diary in day to day activities. I can monitor my subordinates' productivity. I also use this as a tool to help improve my agent's performance especially speed.
Cons
I think none as I am very satisfied w this product.
October 2020
Des from PLM Media
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
October 2020
Time Doctor Relevance
I am happy with Time Doctor and I am very sure also our company.
Pros
I am a user of Time Doctor. It helps me streamline my tasks everyday with ease.
Cons
I understand that the screenshot feature is important to the company. I just find it very invasive since at one time I needed to check personal files and it was captured.
September 2020
Anonymous
Company Size: 2-10 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
September 2020
Good but there's a ton of room for improvement
I'm not really all that excited about the software, I think it can be so much better and I know they are working on great things so that's why I'm hanging around to see what they come up with. For the price point it isn't even that bad, just have to go through other loopholes to make it work which I look forward to not having to do.
Pros
Easy to use & set up (somewhat), easy to add and deactivate users, great white labeling feature it integrates to some software, super accurate.. it shows reports with time tracking down to the last second. It is stealthy and screen capture at randome, it pops ups as a reminder to log back in and get to work, also when visiting a low productivity website like youtube (unless you are a tube marketing that is) it asks if you if that's the website you meant to visit and whether you want to work on it. Customer service is THE BOMB! Super patient and will go to any length to make you happy.
Cons
Reports are not white labeled and poorly formatted so I personally cannot send those and have to create my own based onthe informtion I can get out of the site and so this also makes the whole white labeled a little pointless because I cannot format the email that go out of TD to the clients cannot format reports to be more appealing, the portal isn't too easy to navigate on the client's end and I cannot just send a bill to my clients to pay for my team's work as they review the work for themselves. Screenshots last for as long sd 6 months which I apprecite but I wish I could hit a "paid" and "archive" buttons so that if I want to revisit, I can just go into those archives but they aren't showing when I'm trying to back tracking to see what was the last project a team mate worked on. wording for creating a working schedule and shifts is a little weird to me. It no longer synchs with freshbooks or Quickbooks which are the two accounting software I use (I like to have redundancy in my business, don't judge me lol)
Reasons for Choosing Time Doctor
I didn't find any other alternative 12 years ago so I just went w. it because it was the closest to what I wanted to achieve.
August 2018
Maria Lenin from Dewayne Hill / Keller Williams Agent
Company Size: 11-50 employees
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
August 2018
Real Time Monitoring and Accurate Time Use Data for your Remote Workers
Pros
With the latest technology, more effective collaborative tools have been developed to address the difficulties and disadvantages of hiring remote workers. Virtual Assistants are in demand helping companies Worldwide produce more and better results for a low cost. Most remote workers and Virtual Assistants are paid by the hour and with Time Doctor, the management can track their employees real work status and productivity time. The features are designed to monitor the agent's screens and open tabs to ensure that the workers are doing work related tasks and opening company approved sites. Dashboard shows agent status where a Green circle beside the users name- means the person is working, if red, means the person is not working or on break At the end of the day, a report on accurate time usage can be viewed. Data gives the total of hours worked. It also shows the different tasks and how much time spent per task. You can select total hours worked per day, week, or per month. What I like about Time Doctor is that it provides agent screenshots every 9 minutes. It also shows if there is a low activity period.
Cons
Most benefits and advantages are for employers and management with the reports and actual agent status and work hours. However, the agent's Time Doctor Application / Dashboard is not easy to manage and use. Integration to company's accounting and company provided software can be complicated. For every task accomplished it should also be made available in their time doctor application. Agent should identify which task he/she is currently working on that particular hour by providing notes per hour after selecting which task category it belongs. Agents however can save permanent tasks instead of typing them saving them more time by just clicking on the saved task before he or she starts working.
April 2018
Anonymous
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Automate your time sheets to save time!
I saved a ton of time by using Time Doctor to track how I spend my day and on which projects. I also don't have to write anything down and then worry about losing it before I send a client an invoice. So it's really helped my organization as well.
Pros
Time Doctor has been a lifesaver for me. I am a one-person design company and I need to track the time I spend on many different projects all at once. My previous solution was to write down the time on sticky notes or note pads, but there was always the chance that I might misplace it or lose it. Nor could I generate my invoices from my home office if I'd left the billing hours info at my office. So this was a great all in one solution. Now I can choose the task I'm working on and don't have to worry about writing things down. If for any reason I forget what I was doing for a client and didn't make my task name specific enough, I can go back and take a quick look through the automatic screenshots. I also love that I can see how much time I spend on email and other admin tasks vs the actual design work. Love the reports that Time Doctor gives me as well.
Cons
Not much that I don't like about this software. But suggestions for improvement? One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended. Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.
September 2019
Eduardo from VonKelemen
Company Size: 51-200 employees
Industry: E-Learning
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Productivity stile
I am having a satisfactory experience, even comparing it with other software that perform the same functions. The TD has helped me to significantly improve my performance as an analyst, this has the same impact on personnel as monitoring to the point of achieving objectives that in principle seemed unattainable.
Pros
Certainly I liked the amount of options, speaking of indicators that help us manage staff and increase productivity significantly. Not only see captures, but also see the activity of their peripherals and the apps and programs they use
Cons
More than a "Cons" i would like that indicators such as low activity may be visible to individuals and not only to those who have TD group management. In turn, that this indicator can be traceable not only in the last 7 days of work but in editable periods of time, example: the last 3 days of work
Reasons for Choosing Time Doctor
Someone recommended TD and I decided to try it
Reasons for Switching to Time Doctor
Basically, I was looking for software with the functions offered by TD, however, the others I used although they offered them did not provide real or at least accurate data. This mismatches any report.
June 2020
Alicia from Bellatrix Law LLC
Company Size: 2-10 employees
Industry: Law Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2020
Great for tracking remote employees
I moved to a remote workforce (even before the pandemic!) and TimeDoctor helps me do that with peace of mind by allowing for supervision.
Pros
Time Doctor allows me to make sure my employees are working and billing their time without me being a nag. It has time clocks, screen captures, and reports, so I can see what they are doing any time I want, without them being aware of when I am watching so that I don't interrupt them or make them anxious. It also helps catch billable time and improve time wasting habits.
Cons
They advertise that they work with payroll. But the software is not compliant legally with U.S. employment law (I am an employment lawyer so I am strongly aware of this). It is focused more on independent contractors, but most companies should be using this for employees instead of contractors. For employees, you will still need to have a separate time clock and use a good payroll company. So the clocking can be redundant and may annoy your employees.
January 2017
Konstantyn from ChannelReply
Company Size: 2-10 employees
Industry: Information Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
2.0
Functionality
5.0
January 2017
Great tool with minor issues.
Last year TimeDoctor has an issue which is not going to be fixed. The counter is being looped over certain time, and thus the time is being lost. The issues happens 1-2 times per month and usually it can be caught. The bug is clearly seen when you compare your web $ app usage report per day with your timesheet. The problem is that I have reported them several about this issue, sent them my cache files several times too, and they did nothing about that. They did nothing about that for more than half of the year. Now I met the issue again, they have all the data in their servers (web&app usage report), but they once again ask me for my cache files. Like it is the first time they see the issue. Also note that their TimeDoctor Lite application consumes a lot of CPU time (20-30% of Core i5 4th gen), but you can install Pro version which is free. Otherwise the tool is great, easy to use, with a lot of detailed reports.
Pros
It has all required features, and UX is very good. Everything is clear from min 1.
Cons
They have bugs which are not going to be fixed. And their support never tells you that. Asks for your Cache files, more details etc., but not fixing the issue.
October 2017
Dianne Mae from Z.Creative Team
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2017
TimeDoctor is a very important tool for me as a freelancer, consultant and start-up entrepreneur.
I am able to maintain transparency with my clients at all times. TimeDoctor helps me track my hours and provide documented proof of work and give my clients a better view of how I complete my work/tasks. It also helps me in managing my time better.
Pros
TimeDoctor is straightforward and easy to use. I like that the desktop tool offers two versions: Pro and Lite, which helps you to choose the right application based on your usage and computer's resources. TimeDoctor also has a lot of integrations - particularly to different Project Management tools. This is especially helpful with managing different clients who each have a different preference on the project management tool that they are using. TimeDoctor is also very cost-efficient for me as a freelancer/consultant.
Cons
The price of additional users is a bit expensive for entrepreneurs who are just starting their own team, but overall, it is a worthwhile expense.
November 2018
Anonymous
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
November 2018
Great for knowing how long a project took!
I'm keeping on task with the things that have to happen every day as well as have a way to look back and see what tasks are done at certain times of year. This helps us plan our department schedule for each upcoming year so we don't forget anything.
Pros
Create your own projects and tasks. Works great for keeping a step by step task list for each project. Ability to edit time for when software updates and/or restarts are required. I love using Time Doctor Pro as my personal time keeper at work.
Cons
Not so much of a con but more of a feature request: it would be great if the software kept some sort of log of active document time. I tend to work on a few documents at a time and it would be great to know how much time is spent on each document without having to manually switch projects/tasks for each document. I almost exclusively use Adobe Creative Cloud programs and Microsoft programs using Mac computers.
September 2019
Chad from eREACH
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
September 2019
Keeping Track with Time Doctor
Overall, very satisfied with Time Doctor. It's fairly simple to use, accurate, and fulfills my needs.
Pros
What I like most about Time Doctor is that it allows me to easily and accurately record the amount of time I'm working on a certain project or task. It allows me to show my clients how much time I was working on and how long each task took. I like that it also gives me a warning when I veer to a less-than productive site.
Cons
Don't really have any complaints. The only thing that I would like to be better handled is the dashboard where time is viewed. The issue I have is that I'm occasionally responsible for reviewing subordinate work flows and I feel that it's somewhat difficult to view their profiles as easy it is for myself. I'm sure there's an easier way to do this, but I havent found it yet.
March 2018
Joseph from CareConnext
Company Size: 2-10 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Time Doctor takes the worry out of hiring remote workers!
Users are generally satisfied with the ease of use, and managers are in heaven with the robust features. It has been heaven-sent for tracking our global, distributed workforce.
Pros
- Easily track hours and prove that your workers are actually working (the app tracks movement, poor time use, and also takes screenshots) - Works on Windows, Mac, and mobile - Customize the list of projects/tasks that your employees/contractors/freelancers can work on at any given time - Dashboard and reports galore - Integration with 30+ applications (at the time of writing this review): communication apps, invoicing apps, project management apps, IDE's, Google G Suite apps, etc. - Handles payroll!
Cons
- Users have complained at times that the software is buggy and failed to track their time, but this has become less and less common over time
May 2018
Stephanie from Golden Eko
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
May 2018
Best tool for tracking remote employees. We use it to track work hrs for our team in the Philippines
Pros
Accurate time tracking for tasks and projects screen shots and app usage is one of my favorite features since it gives you a detailed info on where we spend the most time on our projects fare pricing and bulk discounts :) We integrate Time Doctor with asana for seamless task tracking Love the ability to change time spend on tasks manually in case there is need for it we get a weekly email with information on how our account is being use We can also manage and track time with the IOS app
Cons
The desktop app looks a little old school on PC but is works fine. wish they had a better way to create tasks and mark tasks as completed when these are created inside time doctor, instead of having to delete them once they are done

Response from Time Doctor
Replied May 2018
Hi Stephanie, You can actually tick them complete with our most recent app which it Time Doctor version 0.19.9 You can download this new application from our download page at www.timedoctor.com/download.html It should be this here: http://prntscr.com/jll3vk
October 2020
Rubel from Beepo Inc.
Company Size: 201-500 employees
Industry: Outsourcing/Offshoring
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
October 2020
Very Useful!
So far, I am happy with the services that Time Doctor offers. If you could work on the web and app ratings per projects, that would be wonderful! ;)
Pros
I like the fact that we are able to measure our team's productivity especially that we're currently working remotely due to the pandemic. I have to admit that handling 30-40 staff members is a bit challenging in terms of measuring productivity but with Time Doctor, I don't have to worry about keeping an eye on my team from time to time. Very easy, just pull up the report and there you can see who has worked efficiently and not. I like it!
Cons
I know we have already raised this to Time Doctor but it would be great if there's a way for us to set ratings per project. I'm handling 10-12 projects at the moment and it's very challenging for me to still check regularly their web and app usage just to ensure that I am sending accurate reports to each clients. That's all
September 2019
Jon from AR International
Company Size: 51-200 employees
Industry: Staffing and Recruiting
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
September 2019
Works Well
Happy, Had some glitches early on, but that was primarily because i had a very dated computer.
Pros
What I liked is how it captures the screenshots of the actual activity. With other ones we have used like Toggl it just tracks the time and doesnt show activity that way.
Cons
When I want to time a new activity and I type that activity and clickj play it will have a pop up that said this activity already exists. Which is silly, its like I know it exists thats why i selected it and wanted it to start recording. In an old version it would pull up the already existing activity. Now, I need to put it in the search bar to find the proper one. Why not have the search bar and new activity bar be the same, and if it is existing give me the options as oppose to just saying the task already exists where i then need to do an additional step to search for it or go scrolling through my list of all activities. Hope that makes sense.
December 2016
Kathleen from Crafter of Words
Company Size: 1 employee
Industry: Writing and Editing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2016
Love how it keeps me accountable
I've been using Time Doctor for tracking my time for several years. I love how easy it is to use and how it hold you to account if it thinks you've changed focus. If I stop working on my project to take a phone call, it recognizes that I am no longer working on my computer. After my preset time has passed, Time Doctor pops up on my screen and asks, "Are you still working on X Project?" If the phone call is related to the project, I can say yes and include it in my time. If it is not, I can say no and Time Doctor will pause the timer for the project I was working on. The same is true if I am naughty and visit Facebook without pausing my timer.
Pros
It's intuitive function and how it knows to pause the timer if I quit working on a project.
Cons
The way it associates tasks and projects is a bit confusing at first.
July 2017
Hitesh from Odoo
Company Size: 2-10 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2017
Easy to use, time accuracy it maintain and support is very great.
Main target to use software is save the time and using this i can save lot so other time can spend for family, otherwise i have no track of that. We do not have to worry about the time just click and start and stop, one more benefit report are generated automatically with various attributes which we can show to client.
Pros
Easy to use Dashboard with different report with accuracy Not allow us to open unwanted sites like fb, youtube etc support is very kind provide mobile support also
Cons
In Billing, once a card is added we cannot delete that. so it should be like we can delete and add new. in desktop application its start record time when we set task name and press enter, instead of that we should click on the start button in account we need to define some sites URL, so whenever user open that it stop time record without his permission.
June 2019
Sarah from WCSO
Company Size: 501-1,000 employees
Industry: Public Safety
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2019
Timeless
I love this program, This tool is a must have when you are working long hours like myself and are trying to keep my life prioritized . It helps me keep up with my work breaks and potty runs. You can organized your entire day into hours to keep your schedule on track. It also helps with your gym reps too for when you are at the gym.
Pros
This tool is a must have when you are working long hours like myself and are trying to keep my life prioritized . It helps me keep up with my work breaks and potty runs. You can organized your entire day into hours to keep your schedule on track. It also helps with your gym reps too for when you are at the gym.
Cons
It can be confusing to work sometimes. You really just have to dig into it and learn the program. Besides that it is not too bad
January 2020
Anonymous
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
January 2020
Real time monitoring and tracking
Superb and very effective. It has been a great tool to optimize the productivity.
Pros
It is a very powerful tool which helps in order to track and monitor the tasks of the workers. It captures the different tasks performed all the day and the kind of tabs opened by the workers. This is also used by the remote workers who are providing virtual assistance on the hourly basis and get paid as per the report generated at the end of the day. One can also track the idle time of a person and shows the amount of time spent on a specific tasks.
Cons
Everything is great and sometimes it troubles using the application on the smartphone. Rest I dont see any kind of trouble with the user interface of TD
August 2018
Ruslan from Convertful
Company Size: 2-10 employees
Industry: Internet
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
August 2018
Must-have for managing remote developers and freelancers
I'm using TimeDoctor for about 6 years across 3 different companies/teams, to manage remote workers. It helps me to track productivity, better estimate certain tasks in the future, and to quickly see when a person is not well-motivated.
Pros
1. It provides the abilities to track time in a really simple way. 2. It provides native applications for all major desktop OS (MacOS, Windows and Linux). 3. It provides the screenshots feature sometimes can really help to understand what's going on. 4. There's a really helpful team behind the product.
Cons
1. They removed GitHub integration. 2. Long and not-seamless sync of tasks with a remote system (I expect such things to work much faster and in background mode) 3. Our Linux developers sometimes experience issues with the app.
November 2018
Anonymous
Company Size: 2-10 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
November 2018
Was brilliant until recent changes/improvements..
Up until recently I would have said 'brilliant, what a difference in my life'. Right now I'm looking at other options while I wait for the support team to send emails back and forth..
Pros
I have loved using timedoctor and referred many people to it. It has been amazing in helping me keep a track of time spent on different projects with numerous clients. It was also easy to go back and amend time if I had forgotten to change the activity when starting a call etc. Easy to use on the iPhone app while on the road.
Cons
Help desk and all interactions used to be via chat. That seems to have stopped - sadly! Recent changes have introduced a number of bugs that have made this month intolerable. I am really frustrated that a tool I had come to rely on so heavily and which has been a crucial part of my business management and billing process is failing.
November 2018
Anonymous
Company Size: 1 employee
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
Spent a lot of time researching - Time Doctor won out
After using my own spreadsheet to record my time use for some years, it became cumbersome and there were the inevitable "holes" in my tracking. After researching and using various software packages to track my time I settled on Time Doctor primarily for its ease of use. After using Time Doctor for a number of years I am very satisfied with my choice. Not only does it accurately track my time use but it also helps me to stay "on target" but I'm also able to quote my projects more confidently knowing how long my projects actually take. The entry of tasks is quick and easy; the breakdown of tasks in various reports is also a great benefit.
Pros
Ease of use, timely reminders, concise reports
Cons
Can't think of anything; my overall experience has been very positive and wish more software was as easy to use and as reliable.
September 2018
Anonymous
Company Size: 11-50 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
2.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
September 2018
Unmitigated Disaster
We are in software development ourselves and this whole platform reeks of something that was built by cheap, overseas, outsourced development teams, OR it was something that has been rushed to market. You need to avoid Time Doctor and Staff.com like the plague. The two companies are linked and perhaps merging because recently Staff.com had a message on their website that said something to the effect of "A TimeDoctor Company." They also have identical logos. Final thoughts: if you use Time Doctor to track work for your clients you are going to be in a world of hurt. You will overcharge and undercharge clients and when they figure it out (like ours did) they will be furious. A quick update: I notified Time Doctor over a week ago to close our account and to the surprise of absolutely no one, they haven't honored the request. Just terrible.
Pros
Having to email their support to cancel my account...I'm joking that was just the last annoying thing I was forced to do with this company. Nothing...I like absolutely nothing about it.
Cons
Absolutely terrible piece of software. I cannot for the life of me understand why this software has such high ratings. We used it for about six months and had nothing but problems with it. Some of the issues were: 1. Time not syncing between mobile, desktop, and web clients. 2. Time not accurately being tracked. 3. Unable to archive old project-tasks or projects. 4. Tasks and projects not syncing between mobile, desktop, and web clients. 5. Time is missing. In other words, time would be tracked and then disappear. 6. Employees who worked on sensitive areas like finance had their accounts set to blur screenshots. This never worked. They were completely in the clear which could have been a huge problem. This has been a disaster from start to finish. We've had to manually fix tracked-time, re-bill customers, refund customers, and start all over again with an much better alternative called HubStaff--whom I highly recommend. The biggest problem with Time Doctor is that we were working with their "support team" for over a month and supposedly they were working on fixing our problems...This turned out to be a lie. Nothing ever got fixed. The support team would never proactively give us any information regarding what they were working on and we always had to reach out to them for an update; the updates contained no actual progress information of any kind...So in other words: we were being blown off.

Response from Time Doctor
Replied October 2018
The customer has some genuine problems. We put the full attention of our team on these problems and they are all now solved. However they are very unhappy and have been posting the same negative review on multiple review sites. I think the review is unfair given that 99%+ of our customers are very happy and give us great reviews, and very few people had the problems that this customer had with the app. Our support was very attentive to them and the customer did not respond to all of our emails and requests. They are also promoting a competitor in the review, but that¿s fine we encourage you to try all competitors and see which app you like the best. So we¿re really sorry but can say for sure that other customer will not experience the same problems as most of them were unique to that customer and are also now all solved.
September 2019
Phat from Launch Deck
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
1.0
Functionality
4.0
September 2019
Great and simple software for tracking employees' time
Pros
Simplicity, nothing simpler than finding your task then press it to start your tracking session.
Cons
Sometimes the syncing of time can be incorrect when switching between multiple computers, which can cause loss of working time.
Reasons for Switching to Time Doctor
Hubstaff interface was complicated to use and its software functionality was way worse
November 2018
Tiffani from Masters Business LLC
Company Size: 2-10 employees
Industry: Apparel & Fashion
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
Peace of Mind in Keeping Track of Employee Pay
As a small business owner, it allows me to stay on track with payments, view all past activity, and change matters relating to payment with ease. I use another service to send payment because I couldn't get it to link with the payment services when I first started, but I love the archive features as well.
Pros
Especially when hiring new virtually employees, this software helps me keep an eye on new hires, in order to help them with any tasks, responsibilities, accountability, etc. They are able to install and use with ease.
Cons
Sign-in process is often clunky and stalls at times. Seems as if it's incompatible with my computer at times. Also, when I mark a week as "paid" on the first time, the option is not there. I need to click in "go back" and refresh and then the button is there. There are so many options sometime overwhelming when I want to do something new. I just stick with basics
November 2018
Daniel from eBuilt Website Solutions
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
I recommend it to everyone I know...
Amazing. I couldn't imagine running my business without it.
Pros
I love the ease of use in getting this software working, and it does that straight out of the box. Very little setup is required and after 2 and a half years using it, neither myself or employees have ever had any issues with it. It makes Payroll a breeze, and I love how in depth the reporting is which makes working with clients so much easier being able to show them time reports and logs. I highly recommend this to anyone I know in the online industry and will continue to do so for a long time!
Cons
It would be great for the manual time if we could limit the amount that is allowed to be added.
October 2020
Caue from Din Digital
Company Size: 2-10 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
October 2020
Great app though
I like it and would definitelly recommend to other teams, and honestly, could be better though. PS: I thing you should enhance the experience on your API Docs.
Pros
It's easy after a while, I can see what I'm working currently from seeing the tab anywhere on my screen, as much as my colleagues from my team's dashboard.
Cons
Well, sometimes it doesn't synchronize well and I have to remember exactly what I was working those times and finally manually set on TD's dashboard. Also, not all users are able to search a project's name from the app, they have to open the dropdown and search by themselves. It's bad because when we have many projects it gets odd.
September 2019
Gibran from Title One Management
Company Size: 11-50 employees
Industry: Real Estate
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
The BEST time-tracking tool out there!
I really enjoy working with Time Doctor. I get this sense of gratification and achievement whenever I get into my dashboard after a long week and look at everything I did.
Pros
I really like the sense of accomplishment that the program offers. I'm able to create my own tasks and watch my overall performance on the dashboard. Im able to personalize my activities and add them manually through the app, which is super helpful. I only use it at my desktop (haven't tried on mobile) and every once in a while it takes captures of my screen to make sure that i'm actually being productive. Overall, it keeps excellent track of my activities and reminds me to work when I'm away for too long.
Cons
The only thing that I don't like is that, on some updates, the software seems to freeze and doesn't show the current working time. Even when you resync the desktop program, it stays the same. But it doesn't affect the overall time on the page, just on the app.
September 2019
Michael from The Boelter Companies, Inc.
Company Size: 501-1,000 employees
Industry: Consumer Goods
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Best Multi-Platform Time Keeper
Very positive experience using the software. This tool has given me time back in my day by consolidating my time allocation and project reporting. The ability to use multiple interfaces efficiently allow me to bill time out more accurately and precisely.
Pros
- Ease of use - Ability to track time view desktop application, web or mobile interface - Ability to integrate with many external systems - Task management and control over categories/prioirties
Cons
That I cannot get more people to use the software for time tracking.
Reasons for Choosing Time Doctor
Multiple platforms Control over configuration Integration with external systems Cost
Reasons for Switching to Time Doctor
Limited in ability and cost.
August 2017
Gene from English Mafia Club
Company Size: 2-10 employees
Industry: Internet
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2017
it is the most spectacular working tool I have in my company
Pros
The dashboard and reports where I can track my employees' activities. I use dashboard a lot to understand who is working on what and to see whether I can jump on a call with this person at this moment. Monthly reports and weekly reports also give me a good idea of how much time my staff has more.
Cons
The payroll report thing. It could be really improved a lot. The fields are structured in a confusing way so that you confuse hours with dollar values. Then also, finding the payroll report for last month was somewhat not easy for me first time. And there is no custom fields with comments. And I also cannot put a formula into the bonus field.
September 2019
Migena from SED
Company Size: 2-10 employees
Industry: Architecture & Planning
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
My experience as a 2 year user of Time Doctor
Time Doctor helped me get more concentrated in my work to finish my project on time.I became more correct with my timetable because it calculates every second used working.ALso,this proggram helps my boss to control our time at work even when he is away.
Pros
It is very user friendly.I like that it takes screenshots and is very detailed about the time you have spent working,the edited time and time used on mobile .
Cons
The fact that I can not find the overall time I have spent working on one project.If I have worked on a specific project one day and than a I work back on it after 10 days,I cannot find the total time I have work on both days.
September 2017
Thomas from Rethink Charity
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
5.0
Functionality
4.0
September 2017
Time Doctor has been a very important part of our company's operations
- Tracking remote employees - Heightened awareness of time usage for myself and others - Project planning based on prior time usage
Pros
I really love the integrations and being able to see so precisely the time use of my remote employees. Also it was a great way to become more aware of my time usage. The desktop app does make it easier to make changes faster, as it does seem to be far more responsive. Also it is much more of a clean design.
Cons
I think the updated desktop software is a bit clunky, at least the latest 'green' version that I've been using . The sidebar doesn't stay docked on each of my mac desktops, and I'm not sure that there are any shortcut keys. Glitches with bringing new people onboard as well. This has happened twice at this point. Richenda from my team has been in touch.
September 2019
Mark from Aetos Insurance
Company Size: 11-50 employees
Industry: Insurance
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
September 2019
Very useful for our company
Pros
We have freelancers and work from home employees. The software allows us to monitor the time used accurately. Our freelancers are several kilometers from us by using time doctor we are able to pay them fairly and accurately based on the time rendered.
Cons
The software seems to be useful for freelancers and non routine employees. For routinary employees it is not so useful. Thus, there should be a cheaper alternative with lesser features than the full version. Though I intend to remove those employees in time doctor soon so we can save on expenses as the company grows we must prioritize only placing non routinary, work from home or freelance employees because that is where the screenshot features are most useful.
Reasons for Choosing Time Doctor
N/A
September 2019
Miroslav from Galaximatic
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
Functionality
5.0
September 2019
Perfect for remote workers
Overall is a nice program easy to use, does what it is build for and has a good support.
Pros
It is very easy to use it. It is customizable so you can modify it as much as you want to, for instance you can have it showing when it makes a snapshot of the monitor when you are working. It also gives you the change to have multiple projects in your list so you can switch very easily.
Cons
There are those times when the window showing you the current worked time just doesn't want to show and you have to click on the desktop icon to see your time. And there is also the automatic pop-up when you just have started your break and browsing something and a window is showing to remind you to clock in to work (if you have forgot to do so).
September 2019
Ryan from Coalition Technologies
Company Size: 51-200 employees
Industry: Marketing and Advertising
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
5.0
September 2019
Convenient, Easy to Use, Good Features
Rarely any issues. In the last 2 years I think it was only down twice. Helps with my own organization, as well as monitoring my team members.
Pros
Quick refreshes on data, fairly well organized, easy to use. Good features like screenshots and webcam shots.
Cons
Lists tasks individually on time spent, but no view to group these. Example if I am working on XYZ client in several different blocks, TD will show me that I spent 1 hour here, 3 hours here, and 30 minutes here. But no easy way to tally these up to see if in a given time period like in all of August, how many hours did I spend on XYZ client. This would be nice to use. Reviewing/Approving manual time entries is listed under Payments which is a weird spot.
September 2019
Kevin from General Corporate Services, Inc.
Company Size: 11-50 employees
Industry: Legal Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
September 2019
Live streaming
Has made our remote work environment doable.
Pros
It has made our remot work environment possible. I don't think we could do it without this or similar software.
Cons
I wish it had a live streaming view so we can monitor current activity live. Does not need to record the stream - too much storage. But to be able to view streaming live would be very useful.
Reasons for Choosing Time Doctor
Because it had screenshots and keystroke recording so I know what people are really doing. Some did not have screenshots when I find essential.
September 2017
Carolyn from Beaudoin Writes
Company Size: 1 employee
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
September 2017
Easy to use and implement...and budget-friendly!
I benefit from this software by getting a variety of reporting options and features for a relatively low cost. These are helpful for both me and my clients.
Pros
This software is perfect for freelance consultants needing to track project time and/or give clients access to project task breakdowns. It was easy for me to set up my clients with access credentials to their files. I also love how budget-friendly Time Doctor. It provides a scalable solution that should allow me to grow my team without too much fuss or further set-up required.
Cons
I don't have any particular dislikes about the software. Sometimes it is difficult to get ahold of customer support but they seem to have stepped up their game lately, so perhaps this is changing.

Response from Time Doctor
Replied March 2018
I saw that you had issues reaching out to our support team. I am now here to bridge that gap. Please, if I can help with anything, please direct your concerns to support@timedoctor.com
October 2018
Samantha from Self-employed
Company Size: 2-10 employees
Industry: Outsourcing/Offshoring
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
5.0
October 2018
Very great tool for monitoring remote employees
Time Doctor has saved us tons of time and money as we are sure that workers are doing what they should be doing during hours logged in.
Pros
The best part of Time Doctor that differentiates it from the rest of similar apps is that it takes random screenshots throughout the duration of a user that is logged in. This allows us to view their activities and making sure that our workers are productive and time billed is spent wisely and efficiently.
Cons
The cost would be a factor, but they do have volume discounts so that's not really a deal breaker for us.
November 2018
Oleg from Create Stores
Company Size: 2-10 employees
Industry: Internet
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
TD helps me with IT business
Integrations are always have some problems, but it's implemented in correct way and support always glad to help you with it. So, it could take some time, but everything are possible with support, even if you lost something in manuals.
Pros
I like TD's integration with tickets systems and online support. It's comfortable to tune up TD for managers of sub teams and for clients. Everybody can see confirmed spend time and take the money for thier work. TD is very transparent system for all participations.
Cons
I do not know, TD helped me to solve all questions which I had.
November 2018
Jim from HomeQwik
Company Size: 11-50 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
November 2018
Time Doctor makes it extremely easy to track our employees time.
It's been great. I also use it for keeping track of my own hours.
Pros
We can pay our employees based on the hours Time Doctor records, and use that same data to bill our clients for our employees time.
Cons
It would be nice if an admin could change an employees email. With a lot of turnover and new employees often having the same name as former employees, it's a cumbersome process to change a previous employees email address. We can't delete old account or we would lose their data in case we needed to go back and show a client time worked.
September 2017
Bret from Prialto
Company Size: 51-200 employees
Industry: Executive Office
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
September 2017
I've used Time Doctor as a Country Manager for Prialto and it's been great, ease of use.
Daily visibility into tasks, work, utilization, I do not use it for payroll services.
Pros
They love the ease of access when switching between tasks (our projects are predetermined), as well as the reporting, very easy to export in several formats for utilization report.
Cons
The lack of control over a PC, it has screenshots but screen recording would be nice and the fact that screenshots pause when the TD software is put on pause, would be nice to keep running instead of giving an employee too much freedom by using workarounds.
August 2017
Michael from Yaeger Design
Company Size: 2-10 employees
Industry: Graphic Design
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
August 2017
Easy to use and cost effective
Detailed time tracking that makes the billing process to clients much easier.
Pros
Easy to track time. Great back-end functionality. Ability to assign admins that don't need time tracking. White-label client portal.
Cons
Screenshots are only retained for 12 months. It's too easy to track time on the wrong project. You can fix it quickly, but you end up with a few seconds tracked on the wrong task.

Response from Time Doctor
Replied September 2017
Screenshots are actually stored in the server from the time you started with Time Doctor. If you need help retrieving these, as long as they¿re not deleted, please let us know.
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