Easy setup. Minimum learning curve. Good UX Easy productivity monitoring.

The app used to have unplanned downtimes or bugs some times in late 2021-early 2022. But this seems fixed now.

Automated time tracking is great tool - guys adjusted it to our needs Remote employee monitoring - great but I solely used it to see what types of apps and websites our employees use Screenshots - we do not use this since ethically it is not accepted in our organisation, but could be a great tool for those who need it. They have projects and tasks - this has added significant value for us. Overall it was the only software we tested in this industry that was simple to instal and to use.

We are using it for time tracking purposes only, although this is great app for employee monitoring - they have screenshots which can be activated and turned off easily. I have tried using different options, as we have an international remote team and for us this solution was the best since their price was acceptable, it was simple, provided us with all the functionality we needed and they had cloud based option. Their support is also great. Initially we were afraid to make such an upfront investment as they did not have local partner, however their support system is good and we did not have any problems. This app allowed us to improve our overall operations and provided me with an opportunity to have a clear picture of our time spent and quality of work that our team is providing.

The design can be improved. Also they are American company, they are not present in my country

Terrible product. Terrible support.

Never got it to work properly so there is nothing positive i can say about it.

Umm...the customer service number doesn't connect to anyone and then hangs you up. I have been using this service for about 3 months and have gotten nowhere.

We are able to manage employee time without a problem. We save piles of management time.

Workpuls has included all of the features that will not only assure an employer that they are only paying for time productively worked, but also that employees will be assured that they are not losing out on any of their hard earned minutes. We have found Workpuls to be the most accurate time tracker with the ability to customize Idle time outs as per how your employees work. The Desktop agent can run with as little interruption as you choose, from no employee interaction, to very simple start and stopping the tracking of their time. The combination of Screenshots and the ability to categorize apps and websites by Productive, Neutral, or Non productive, is a great tool to ensuring that you are getting the productivity that you hope for from your staff, as well as allowing analysis to see how your company could operate more efficiently maybe. We also very much like that employees are able to see their screenshots, as well as apps and websites visited throughout their day. This is also a great tool for them. Some employers may also appreciate that these features are optional. You can choose to, or not to allow your employees different permissions & privileges. Workpuls has done an outstanding job in the way of thinking of everything. Although there is always something that you wish for, that one app has that another does not, I have yet to find anything missing from Workpuls that I can't live without. They're customer service is impeccable!

Insightful has been delightful! I am really glad I came across this product and would recommend to Founders / Execs managing remote teams, especially the ones who are trust their team and can use this tool to improve employee productivity.

I like that it works flawlessly on the promised features and the design is very user-friendly. Pricing is logical. There are no hidden costs + the support team is also very prompt, courteous and helpful.I had tried another software before using Insightful but this one was a perfect fit for my requirements.

It would have been nice if the cost could have been a bit lower (esp. since we are based in a lower-income country). It would have been also nice if they provided integration with Zoho Books (but that is just a wishful list and not faulting the product)