I have been very satisfied with the experience with Catapult. The company and the people they employee are the best.

The support team is amazing and always there to help you in a time of need.

There is really nothing that I don't like.

It has been positive and we willcontinue to use as needed and required

The ease of use and the amount of information we can gather in a mtter of minutes

It is a failry new program that was created to address COVID issues. we had some isswues in the beginning with the tecting component for notifications.

Very frustrating trying to get the apps to work to talk to other staff members without having to put in passwords every time - how does one remember those in a panicky situation! So we have switched this to a different company.

The concept was good, and we liked the website component so we thought the 2 together would be great.

The cell phone apps did not work right. We couldn't communicate with eachother during drills or actual incidents because password were difficult.

We use it regularly with tip reporting, and less frequently with drills, holds, etc. It's relatively easy to pick up for new staff members.

CatapultEMS staff are always working to improve the software, and it shows. Just in the past two years, there have been some great improvements that make it even easier to navigate/use.

Sometimes the app can be slow for users during drills when everyone is on their cell phone accounting for students. This is a limitation of anything using cellular data/wifi.

I honestly felt the first time the site safety team came together via a zoom meeting with our introduction to this program, I felt it was rushed and we were unable to get a firm grip of it. I understand many factors were at play along with a strict time-line but I think it presented a bad taste at first for many of the newcomers. Other than that, everyone that I have come into contact with have been amazing and extremely helpful. We are still learning our way to become extremely proficient, but we will get there.

We wanted a software program that allows communication between EMS, Police, Fire, with the Administration and potentially the teachers themselves all the while taking accountability of the whole student body and their present locations. This program does just that. Getting used to this type of communication with up to 150 people is a bit difficult and with time, we are getting used to it and maneuver quickly, but just like everything else that is new, it just takes time to become well versed applying it. This is an extremely useful tool and I sincerely hope to never have to use outside of a drill. If the unlikely event ever happens, I am extremely thankful we have this.

The features are so compact when using it on the phone and the map should be able to expand in some way other than inside that little box.